- Rocket Software (Washington, DC)
- … leader that can help build out and lead our Sr. CSM group. As the Manager, Customer Success Management, you will lead a team of our Senior Customer ... that can help build out and lead our Sr. CSM group. As the Manager, Customer Success Management, you will lead a team of our Senior Customer … more
- Trellix (Washington, DC)
- …skills, persistence, and business acumen to directly contribute to the Trellix's growth and success . + As the lead customer liaison for strategic accounts, ... **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful… more
- Amazon (Arlington, VA)
- …team interacts with leading companies and believes that world-class support is critical to customer success . AWS Support also partners with a global list of ... building mission-critical applications on top of AWS services. AWS Cloud Optimization Success team is seeking a Senior Guidance Content Solutions Architect (SA) who… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer ... brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving...Category Manager to understand Category strategy and discuss your Customer (s) role in their strategy. * Lead … more
- Sprinklr (Washington, DC)
- …development and enhance service offerings. **Team Leadership** : + Recruit, mentor, and lead a high-performing global customer success team, fostering a ... Way (http://get.sprinklr.com/hubfs/SprinklrWay.pdf)** . **Job Description** **Global Vice President, Technical Customer Success ** Sprinklr is a leading enterprise… more
- Amazon (Herndon, VA)
- …access to the latest AWS capabilities for our customers. We are looking for a Customer Operations Lead who is highly autonomous, possesses a "can do" attitude, ... and thrives in a fast-paced work environment. The Customer Operations Lead plays a key role...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Herndon, VA)
- …Product Development & Execution: * Lead end-to-end product development for customer success tooling initiatives * Design and implement unified customer ... Description As Principal Product Manager of Customer Success Tooling within the AWS Specialists & Partners (ASP) org, you will be responsible for defining and… more
- Amazon (Arlington, VA)
- …Organizational Leadership * Lead a team responsible for developing and scaling customer success programs * Collaborate with field teams to validate and ... Description As Senior Manager of Customer Success Specialists within the AWS Specialists & Partners (ASP) org, you will play a key role in shaping and executing… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for...value propositions using a strategic and consultative approach. * Lead business strategy development and design long term account… more
- Evolent (Washington, DC)
- …for better health outcomes and a more connected care journey. We are hiring for a Team Lead to join our Pharmacy Care Customer Service Team. The Team Lead , ... Medical benefits.** Collaboration can enhance overall team performance, improve customer satisfaction, and contribute to the success ...organization. **What You Will Be Doing:** + The Team Lead provides support to Customer Service inbound… more
- Amazon (Arlington, VA)
- … Customer Success Management on the Household Essentials team, you will lead a team of Customer Success Managers responsible for influencing growth ... will be responsible for all business and operational objectives of your Customer Success Management team. You'll drive the creation and execution of strategies… more
- Amazon (Arlington, VA)
- …broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the various critical phases of the ... on the competitive situation, create an actionable strategy, and lead engagement with the customer . Structure: You...their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- Amazon (Herndon, VA)
- …and Samsung. AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's ... customer and employee experiences. As a Connect Customer Success Specialist, you will act as...experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner… more
- Amazon (Herndon, VA)
- …the Worldwide Specialist Organization (WWSO) Amazon Connect team as an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA)! WWSO is part of ... to grow rapidly, we are seeking an Amazon Connect Customer Success Specialist Solutions Architect (CSS SA)...Lead architectural reviews and workshops to advance your customer 's technical objectives. * Act as a thought leader… more
- Trellix (Reston, VA)
- **_Job Title:_** Senior Customer Success Manager, Public Sector **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of ... work. More at https://www.trellix.com/ . **_Role Overview:_** The Senior Customer Success Manager (CSM) is responsible for... within our Public Sector division. + As the lead customer liaison for strategic accounts, you… more
- MongoDB (Washington, DC)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... will have:** + 7+ years experience working in a Customer Success , Account Management, Client Services or...drive growth 3+ quarters out across your portfolio + Lead in-person executive business reviews for strategic customers in… more
- Epsilon, Inc (Falls Church, VA)
- ** Customer Success Manager** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... home based on business needs. **An average day:** As Customer Success Manager, you will drive increased...enhance user understanding and utilization of platform capabilities. + Lead feedback collection efforts to capture user needs and… more
- IBM (Washington, DC)
- **Introduction** A Customer Success (CS) Technical Specialist or CS AI Technical Specialist in IBM means a career where you're helping clients fully realize the ... interested in careers in software development, data engineering and/or AI Engineering in customer success technical sales. Preferring to 'show' vs. 'tell' we're… more
- Walmart (Reston, VA)
- …connectivity with a team that values growth, innovation, and customer success . **What** **you'll** **do:** + ** Lead and Design:** Provide leadership in ... are seeking a Principal Wireless Network Engineer to help lead the future of wireless connectivity across more than...growth in skills and responsibilities. A relentless focus on customer experience is vital to ensure our associates can… more
- ManTech (Herndon, VA)
- …customer requirements and facilitate successful implementation for successful mission accomplishment + Lead and mentor other Customer Success Managers and ... **ManTech** seeks a motivated, career and customer -oriented **Mid-Level** ** Customer Success Manager** to join our team in the DC, Maryland, and Virginia… more