- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... IntelliDyne and its interests in all client engagements. + Addressing and correcting any hardware, software or connection issues. + Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software. + Resolving… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... quick resolution of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance,… more
- OnesourcePCS, LLC (Fort Detrick, MD)
- …and, when appropriate, update GSC knowledge base articles for future GSC Tier I/II technician reference. Qualifications: Licensure/Certifications + Must possess ... Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and...needed to resolve issues. + Provide IT support both deskside and remotely based on need. + Provide installation,… more
- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- …queue and, when appropriate, update GSC knowledge base articles for future GSC Tier I/II technician reference. + Develop and maintain thorough documentation of ... MD. DESCRIPTION OF RESPONSIBILITIES: + Provide IT support both deskside and remotely based on need. + Provide installation,...Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and… more