- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …to deliverables and performance metrics where applicable. 3) Monitor and support Incident management in production, development, and test environments in all ... 6) Define and document metrics to judge efficiency and effectiveness of Incident Management Process. Examples: Mean Time to Repair, Mean Time Between Failures,… more
- GAP Solutions Inc (Washington, DC)
- …Complex security. + Reports from USCP and other agencies that support AOC jurisdictional incident management . + Media reports and other social media platforms. + ... support to OCSO and AOC in the form of incident management support and liaising with the...demonstrated knowledge of command center and/or emergency operations center ( EOC ) best practices. + Demonstrated ability answering non-emergency and… more