- ConsultNet (Mclean, VA)
- …during development by clarifying requirements, providing feedback, and testing changes Support end - user feedback activities, such as user acceptance testing, ... Determine the requirements for features and/or enhancements using techniques such as user interviews, group feedback sessions, and direct observation Spend time with… more
- Leidos (Washington, DC)
- …kind of environment where you can thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible for ... Leidos has an opening for an ** End User Services (EUS) Manager ** on...productivity. + Establish a meeting rhythm with the customer End - User Service lead on a… more
- IT Concepts (Falls Church, VA)
- …innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA systems, ... with Bachelors + Certifications: IAT II (DoD 8570) + HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). + DHA experience strongly preferred. +… more
- Leidos (Washington, DC)
- **Description** Leidos is looking for an ** End User Services Program Manager ** . This candidate will lead the program team in the execution of end ... a key objective of driving modernization to deliver superior end - user services . The role looks...to provide leadership to service desk and end user service provisioning. The… more
- Ensono (Washington, DC)
- Manager - End User as a ServiceRemote - United StatesJR009990 ** Manager , End User Services ** At Ensono, our **Purpose is to be a relentless ... world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients...+ 1-2 years' experience in Team Lead, Supervisory or Manager Position within an end user… more
- Amazon (Arlington, VA)
- …next. And, they're collaborating across borders, time zones, and organizations. We built Amazon Web Services End User Computing (EUC) services to give ... workforce productivity, we are looking for a software development manager to build a new service to... to realize that vision. More information about Amazon End - User Computing can be found here:… more
- Marriott (Bethesda, MD)
- …Inc. is looking for a Systems Engineer to join its Technology Workplace Products End User Tools team. The Systems Engineer serves as a Subject Matter ... issues and providing input for decisions on complex, non-routine service requests. This role will be called upon to...governance and tactical direction related to the remote support services that are required to enable the delivery of… more
- SAIC (Washington, DC)
- …and strategies with an emphasis on timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible for the ... overall performance and management of End User Experience operations. You will supervise...Lead communication between SAIC and key Government Personnel regarding User Experience, Service Desk, and Site Support… more
- Rocket Software (Washington, DC)
- …company where people truly BELIEVE in what they're doing!** **Job Description Summary:** As the Manager of IT End User Experience (EUX) with Rocket Software, ... including ticket queue management. Proactively manage resources, perform processes and services , and support Rocketeers to agreed-upon service levels. +… more
- Navy Federal Credit Union (Vienna, VA)
- … for the organization's network systems, applications, and data migration/integration solutions for end user requirements and needs for the AEM as a Cloud ... trends. The role requires broad experience with Adobe Experience Manager and Adobe Experience Cloud technologies. Assisting with planning,... Services with a focus on front- end technologies.… more
- Huron Consulting Group (Washington, DC)
- …or directly to the end user . If focused on the end user , the successful Business Development Manager will be tapped into a broad and deep CxO ... now and create your future. **Position Summary** The Salesforce Business Development Manager will be responsible for selling complex and broad Salesforce solutions… more
- NVR (Reston, VA)
- …identifying trends, and implementing improvements to enhance service quality and user satisfaction. The IT Services Manager manages vendor relationships ... IT Services Manager Job Category Information Technology...the delivery of IT site services to end users, ensuring that service level agreements… more
- General Dynamics Information Technology (Falls Church, VA)
- …Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services ,IT Service ... latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work...ITIL v4 expertise to proactively track, monitor, and improve service delivery and end user … more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 3** to join our team. This ... be based out of **Washington, DC** . As a manager of Tier 3 services will provide...+ Always available to the customer and to the end - user to troubleshoot hardware and software issues… more
- Capital One (Mclean, VA)
- …and methods and leading others in the process + Participating in and leading end -to- end service experience design by: + Researching to understand customer ... VA - McLean, United States of America, McLean, Virginia Manager , Service Designer - The Accelerator At...design systems) + Experience measuring and reporting experience & service quality + Experience piloting services , and… more
- American Express (Washington, DC)
- …every touchpoint. **How will you make an impact in this role?** As a Senior Product Manager on the Lounge Services team, you will play a pivotal role in shaping ... lead the development and execution of innovative product strategies that enhance the end -to- end journey for our card members, ensuring seamless access and… more
- KPMG (Washington, DC)
- …updated when required by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder feedback, and ... **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery...ensuring supplier is held accountable to deliver all contracted services in accordance with the contracted service … more
- Amazon (Washington, DC)
- Description The way the world works is undergoing enormous change. We built Amazon Web Services End User Computing (EUC) services to give companies the ... user -computing/. We are looking for a Senior Product Manager with the ability to think big and look...concepts to help our customers understand the value of end user computing. You will work with… more
- Amazon (Arlington, VA)
- Description Amazon has an immediate opening for a Senior Program Manager to join our Finance and Business Integration team. This position supports and can directly ... Amazon's newest global business initiatives in the Devices and Services organization. This leader will work closely with the...prioritize. Key job responsibilities As a Finance Senior Program Manager , you will: * Own and Manage: You'll own… more
- Koniag Government Services (Washington, DC)
- …to view status of all current administrative support requests in process. + Support end user education through training + Support efforts in developing and ... KDS Job ID: 2425138 Koniag Data Solutions (KDS), a Koniag Government Services company, is seeking a Knowledge Manager with a Secret Clearance to support KDS and… more
