- CACI International (Ashburn, VA)
- Enterprise Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Local * * * **What You'll Get to Do:** CACI is currently looking for an Enterprise Service Desk Lead with IT Service Management (ITSM) experience to… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** We are currently seeking an Enterprise Service Desk Manager with who will provide oversight ... and relationship management, and prioritizing and allocating workflow. The Enterprise Service Desk Manager will... desk activities to ensure continuity of service . + Lead , direct, evaluate, and develop… more
- Koniag Government Services (Rockville, MD)
- …24200112** Kadiak, a Koniag Government Services company, is looking for an exceptional HQ IT Service Desk Task Lead to support our government client in ... and more. **Position Overview:** Seeking a qualified HQ IT Service Desk Task Lead with...through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal… more
- SAIC (Sterling, VA)
- **Description** SAIC is seeking a Service Desk Supervisor. This role will be primarily remote, but will require occasional attendance onsite in Sterling, ... ITI Program supporting team members across the United States. Service Desk Supervisor is responsible for managing...Lead and provide daily oversight to experienced help desk support personnel to support Director, Division Chiefs, Branch… more
- Leidos (Rockville, MD)
- … Analyst (Tier 3 support)** to support a federal agency's large, mission-critical 24/7/365 enterprise Service Desk . The position will be on client-site in ... non-technical audiences. **Primary Responsibilities** + Work as a senior member or lead of service desk area responsible for delivering outstanding customer … more
- General Dynamics Information Technology (Falls Church, VA)
- …expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager** with GDIT. Your work in enterprise IT will help our clients ... **Skills:** End User Support,Group Problem Solving,Information Technology (IT) Services,IT Service Desk ,People Management **Certifications:** Security+, CE -… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise IT means… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to...Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service … more
- CACI International (Mclean, VA)
- …is seeking a Help Desk Manager to join Our Luke Team! You will lead a distributed help desk team which provides application support services for a diverse ... CACI! **Duties include but are not limited to:** + Lead operations of help desk and services...with poly + In-depth experience and knowledge of Help Desk support and IT Service Management +… more
- General Dynamics Information Technology (Chantilly, VA)
- …Obtain:** None **Job Family:** Systems Analysis **Skills:** Analytical Thinking,Customer Service ,Problem Solving **Experience:** 10 + years of related experience ... a Systems Operations Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that...MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be tech… more
- ERP International (Washington, DC)
- …clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and ... Asset Management activities and client interactions for DFC IT infrastructure + Lead Asset Management support; coordinate any needed ServiceNow activities and asset… more
- General Dynamics Information Technology (Falls Church, VA)
- …Voice Services + Security Operations Support + Infrastructure Support + Networking + Service Desk Support **Responsibilities:** + Oversee activities of the IM/IT ... Services, Directory Services, Authentication and Authorization Services, Tools and Data management, and Service Desk + Shall serve as the single point of contact… more
- Koniag Government Services (Washington, DC)
- …Koniag Data Solutions (KDS), a Koniag Government Services company, is seeking an Enterprise System Cloud Architect with a Secret Clearance to support KDS and our ... indexing a 100+ million document repository, adding required data, basic help desk -like support to ensure system operability, and general system administration and… more
- General Dynamics Information Technology (Springfield, VA)
- …incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk /team requests. + Communicate effectively (in oral and ... Technology (GDIT) is seeking an IT Engineer with Microsoft Enterprise Systems Administrator Advisor experience to join our team...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- Leidos (Washington, DC)
- …service disruptions noted through monitoring or via direct communication with Service Desk personnel, mission centers, and government leadership. This ... conduct real-time monitoring of the health and status of enterprise services, coordinate with respective service lanes...status of enterprise services, coordinate with respective service lanes for outage resolution and track outage and… more
- Leidos (Reston, VA)
- … Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the ... Senior Systems Administrator to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service...service requests and trouble tickets delivered through the Service Desk . * Ensure the escalation of… more
- Koniag Government Services (Washington, DC)
- …Competencies:** + Knowledge of ITIL framework for incident management + Experience with service desk ticketing systems. + Familiarity with cloud-based service ... Koniag Government Services company, is seeking an Operations Support Lead to oversee incident response teams and manage SLA...and manage SLA requirements for trouble tickets in an enterprise environment. The ideal candidate will have a proven… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... new role supporting this critical mission. TheCombat Systems Leadwill lead our support of PMS 400D5 Branch Head providing...Lead and coordinate activities across the Combat Systems enterprise including SME efforts in AWS, AMDR, C4I, Weapons,… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... so, Serco may have the perfect opportunity for you! Serco is seeking a Lead for the LHA(R) Financial Team supporting the Amphibious Warfare Program Office in… more
- SAIC (Washington, DC)
- …of End User Experience operations. You will supervise the day-to-day activities of Service Desk and Site Support Supervisors, Leads, and Technicians who are ... Responsible for overall performance and management of the PBGC Service Desk and Site Support. + Manage...Support staff including supervisors, team leads, and technicians. + Lead monitoring and achievement of Service Center… more