- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ... and requests. The selected individual will: + Lead and supervise the Help Desk team , including testing, training, and evaluating team members +… more
- CACI International (Ashburn, VA)
- …implementations + Demonstrated skill to lead a large 365x24x7 on-call service desk team supporting multiple software applications. + Providing support to end ... About the Role:** + Lead a diverse team of Service Desk professionals, responsible for:...mainframe applications or hardware. + Maintaining relevant metrics that help the team see how they are… more
- General Dynamics Information Technology (Rosslyn, VA)
- …business analysts who serve RPC customers around the world. + Leads the RPC Help Desk team , enforcing adherence to service level agreements, effective ... Level Must Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help ...maintenance of standard operating procedures. + Holds responsibility for team performance, provides continuous feedback, and nurtures a supportive… more
- General Dynamics Information Technology (Washington, DC)
- …is safe and tomorrow is smarter. Our work depends on a Service Desk / Help Desk Analyst joining our team to bring professionalism and initiative to a ... Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:**… more
- General Dynamics Information Technology (Arlington, VA)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help Desk Support,Remedy ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...+ Comprehensive health and wellness packages + Internal mobility team dedicated to helping you own your career +… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead ** **Service Desk Specialist - Tier 2** to join our ... your Future** Become an integral part of a diverse team while working at an Industry Leading Organization, where...where our employees come first. At ManTech International, you'll help protect our national security while working on innovative… more
- GovCIO (Washington, DC)
- …alignment with the evolving product as new features are developed and released. + Broad supportto the Help Desk Lead , such as generating help desk ... **Overview** GovCIO is currently hiring for a Help Desk Analyst to for a...artifacts, and other documentation. + Collaboration across entire project team functional areas to ensure help … more
- ManTech (Washington, DC)
- …out of the ordinary issues for users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve problem. + Responds to tier two ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Specialist - Tier 3**...Desk Specialist - Tier 3** to join our team . This role will be based out of **Washington,… more
- Cayuse Holdings (Reston, VA)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk -support-service-specialist ... issues for the technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service Center Technicians that are working on… more
- General Dynamics Information Technology (Washington, DC)
- …a meaningful part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State ... GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will...highly motivated critical thinkers and innovators + Internal mobility team dedicated to helping you own your career +… more
- Amazon (Washington, DC)
- …of the Amazon Web Services (AWS) business? AWS is looking for an accomplished Business Desk Lead to work with growth initiative teams across AWS to support and ... your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 Are you ... (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by...Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to… more
- General Dynamics Information Technology (Chantilly, VA)
- …**HOW A SYSTEMS OPERATIONS SPECIALIST WILL MAKE AN IMPACT** + Provide Tier 1 application help desk support. + A successful candidate will be tech savvy with a ... + Be an active member of an Agile development team , attending daily scrum meetings, participating in Agile ceremonies,...Record events, problems, status information, and resolutions in the help desk system. + Potentially, surge to… more
- Marriott (Bethesda, MD)
- …inquiries via phone, email, or chat following department policy. + Creates and updates Help Desk incident or service tickets. + Ensures a positive customer ... Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst functions as a technical expert… more
- Leidos (Washington, DC)
- …with vendors on trouble issues. + Help train and oversee the team 's tickets, follow-ups, provide guidance/direction when Lead is out of office or ... for an exciting opportunity with 1901 Group as a Help Desk Agent? 1901 Group (A Leidos...subscription management, computer labs, and approximate 250 government furnished Team Leader laptops and iPhones. Job Responsibilities: + Configures,… more
- General Dynamics Information Technology (Quantico, VA)
- …and women that solve some of the world's most complex technical challenges. The Navy **NCIS** team is searching for ** Help Desk Analyst - Tier I** to join ... Be Able to Obtain:** Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure...Desk employees; experience leading people and managing cross-functional team ; proven experience developing strategies to mitigate issues and… more
- General Dynamics Information Technology (Washington, DC)
- …Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation of the Service Desk team + Manage the daily activities of the assigned team + ... At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ...safe and tomorrow is smarter. Our work depends Service Desk Deputy on Program Manager joining our team… more
- CACI International (Winchester, VA)
- Help Desk Specialist/System Tester Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: ... * * * CACI is seeking to add a Help Desk Specialist/System Tester to our operations...and requested enhancements. You will coordinate internally with your team to prioritize tickets based on the customer and… more
- Marriott (Arlington, VA)
- …major; no work experience required. **CORE WORK ACTIVITIES** **Supporting Management of Front Desk Team ** * Utilizes interpersonal and communication skills to ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and...Encourages and building mutual trust, respect, and cooperation among team members. * Serves as a role model to… more