- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead/CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change Advisory ... supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead/CAB Manager will primarily work within a secure DoD IT environment. The… more
- Red River (Arlington, VA)
- **Job Summary:** The Infrastructure Operations Manager is responsible for the management and operation of cryptographic facilities, ensuring the maintenance of ... effectively supervise tech control employees and maintain Tier 2 Tech Control Helpdesk functions. The ideal candidate will possess a strong background in Information… more
- Chenega Corporation (Lorton, VA)
- **Req ID:** 31239 **Summary** **Maintenance** ** Manager ** **Lorton, VA** Are you ready to enhance your skills and build your career in a rapidly evolving business ... a best practices leader for the modern federal enterprise. The **Maintenance** ** Manager ** is responsible for supporting the maintenance and repair of Non-Intrusive… more
- Node.Digital (Arlington, VA)
- System Administrator/Lab Manager Location: Arlington, VA Must have an active Secret Security Clearance Node is supporting a US Government customer to provide support ... the restoration of services. Node is seeking a Lab Manager to support this critical customer mission. Responsibilities: -...issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the… more
- Nelnet (Washington, DC)
- …to create opportunities for people where they live, learn and work. The Account Manager I plays an integral role in servicing client institutions utilizing our suite ... of products. In addition, the Account Manager I is responsible for building and maintaining relationships...years of experience in product service. Tech support or helpdesk experience is preferred. + Experience using ticketing management… more
- Three Saints Bay (Washington, DC)
- **Project Manager (3681)** Location **Washington, DC** Job Code **3681** \# of Openings **1** Apply Now ... LLC and a Federal Government industry leader, is a seeking a Project Manager to support our customer in Washington, DC. **Responsibilities:** Is responsible for… more
- Advantage SCI (Washington, DC)
- …Position: Personnel Security Specialist Reports To: The Customer and Project Manager Clearance Type: Active TS Clearance Work Location: Washington DC Job ... and return to the government for destruction. * Coordinate with the ITSC Helpdesk trouble shooting HSPD-12 credentials to identify whether issues are related to… more
- NANA Regional Corporation (Washington, DC)
- …test, and maintain eForms using tools such as Adobe Professional, Adobe Experience Manager Designer, and SharePoint. + Enhance existing eForms to meet 508 compliance ... migration of sites to newer versions of SharePoint. + Offer ongoing helpdesk support, investigating and troubleshooting eForms-related issues. + Respond to user… more
- NANA Regional Corporation (Washington, DC)
- …test, and maintain eForms using tools such as Adobe Professional, Adobe Experience Manager Designer, and SharePoint. + Enhance existing eForms to meet 508 compliance ... sites to newer versions of SharePoint. User Support: + Offer ongoing helpdesk support, investigating and troubleshooting eForms-related issues. + Respond to user… more
- Cayuse Holdings (Rosslyn, VA)
- …GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses critical helpdesk issues for the US Eastern ... with Azure Sentinel is preferred. **Reports to** **:** Information Systems Security Manager and works closely with Security and IT leadership. **Working Conditions**… more
- Amentum (Reston, VA)
- …deployed, as well as future release content planning. + Work with the Program Manager /Deputy Program Manager and the Sponsor to properly identify and prioritize ... findings, and + observations. + Maintain Tier 3 level support processes for helpdesk issues and maintain reporting mechanism to the appropriate BMS review board. +… more
- Bright Horizons (Germantown, MD)
- …and clients. Field Directors will review important decisions with the Regional Manager of the assigned center/school. Field Director will perform all major ... solve and individualize goals within established time frame, while keeping the Regional Manager updated of the situation. + Provide clarification and guidance to new… more
- American Public Power Association (Arlington, VA)
- …overall IT strategy. The Senior Director, Information Technology supervises in-house IT Manager and APPA's information technology managed service provider. This is a ... at all levels and external vendors and consultants. + Manage outsourced helpdesk and managed service provider (MSP). + Ensures the integrity, availability, and… more
- Koniag Government Services (Chantilly, VA)
- …this project team are focused on Development but can assist the Program Manager as a deputy across all aspects to include Architecture, Engineering, Security, ... reporting and coordinate cross functional activities to include supporting HelpDesk . + Solid understanding of Project Management methodologies, Service Management… more
- Amentum (Reston, VA)
- …develop solutions. + Supervise and continually enhance the Continuous Support Process 24/7 Helpdesk support. + Put in place tracking processes for Help Desk issues ... problems as identified by deployment personnel. + Work with Country Project Manager to resolve reported problems. **Minimum Requirements** + Must have a Bachelors… more
- Citizenship and Immigration Services (Fairfax, VA)
- …pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more
- Link Solutions Inc (Frederick, MD)
- …on PC systems, related hardware and software, and standard applications; provide helpdesk information and support; determine the cause of the problem; offer ... remote connection and troubleshooting using Microsoft Systems Center Configuration Manager /Server. + Basic troubleshooting of printers, copiers, fax machines, and… more
- BAE Systems (Arlington, VA)
- …+ Manage and automate Azure operations using PowerShell, Azure CLI, Azure Resource Manager templates, and Azure DevOps. + Integrate Azure services with Microsoft 365 ... as part of a team of Cisco Network, Developers, Cyber and Helpdesk teammates. + Excellent communication, collaboration, and problem-solving skills and ability to… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- …past 5 years) working on Navy / DoD ERP projects. + Experience managing helpdesk and technical teams. + Experience in IT project management framework especially in a ... DoD environment. + Ten (10+) or more years of experience in a manager or lead position. + Ability to interact and negotiate with senior stakeholders on deliverables… more
- Citizenship and Immigration Services (Washington, DC)
- …pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history ... Compete for Jobs Act, may submit a written complaint to our Staffing Helpdesk . DHS offers competitive salaries and an attractive benefits package, including health,… more