- EMCOR Group (Dulles, VA)
- **Description** **Essential Duties and Responsibilities:** The responsibilities of the Help Desk Administrator include, but are not limited to, the below. ** ... Help Desk Requirements:** The Help Desk Administrator position reports...OSI Model + TCP/IP + Ability to explain complex IT concepts in simple terms. + Ability to manage… more
- Leidos (Bethesda, MD)
- …can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation ... email, chat, and walkup assistance requests. This role will help ascertain the nature of the call, resolve issues...track customer requests and incident in the customer's approved IT Service Management (ITSM) solution. + Properly document initial… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Specialist II** Location **Washington,...**1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …and take corrective action. Collaboration & Customer Service + Address tickets escalated from the Help Desk in a timely manner. + Assist the IT Operations ... Asia and the Middle East. We are currently seeking a Systems Administrator (Enterprise Applications) in the Information Technology department, reporting to the… more
- Alliance Defending Freedom (Lansdowne, VA)
- …and troubleshooting for system-related issues, working closely with the system administration team, help desk team, as well as end-users to resolve problems ... our Statement of Faith and Doctrinal Distinctives. Senior System Administrator Alliance Defending Freedom is looking for a highly...Administrator , you are a vital part of the IT Infrastructure Team. In this role, you will report… more
- V2X (Springfield, VA)
- …have 4 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 2 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- V2X (Springfield, VA)
- …have 1 or more years of experience working in an enterprise IT Service Desk or Help Desk role. + Demonstrated experience providing technical assistance ... Desk Specialists are the Tier 1 team members of an Information Technology ( IT ) Enterprise Service desk responsible for the IT -related service requests,… more
- Red River (Chantilly, VA)
- …available, ONLY apply if you are open to supporting. a 24/7 Service Desk operation. **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier ... as assigned. **Minimum Education/Certification/Experience Requirements:** + Minimum 1-3 years of IT experience with IT administration and support experience with… more
- ManTech (Washington, DC)
- …where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that ... is seeking a motivated, career and customer-oriented **Lead Systems Administrator ** to join our team in **Washington, DC.** **Responsibilities...but are not limited to:** + Providing Tier II IT Systems support on a wide range of technologies,… more
- Red River (Chantilly, VA)
- …will be tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor ... leaders in the field, we excel in assisting organizations in overcoming intricate IT obstacles, regardless of their location. It is undoubtedly a dynamic setting… more
- Distributed Solutions Inc. (Reston, VA)
- …process step. + Act as Tier-3 support participant to resolve any help desk tickets, calls and/or change requests where installation/application configuration ... Job Descriptions: DSI is seeking a Systems Administrator . This position requires a self-starting technical and...Systems Analyst or related work experience in a technical IT operation. + Experience with VMWare and Microsoft Technology… more
- Stratus Solutions (College Park, MD)
- …troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * Manage ... users in accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. *… more
- Koniag Government Services (Arlington, VA)
- …technologies. + Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness. + Specialized knowledge of Microsoft software ... of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide...and strategies that govern the planning and delivery of help desk services. + Working knowledge of… more
- Umbra Lab (Arlington, VA)
- … solutions to support technology implementations. + **Team Interaction:** Collaborate with the help desk and other teams to troubleshoot issues, identify root ... in both physical and virtual environments, with guidance from Umbra's IT Director. + **Desktop Management:** Manage desktop deployments across multiple domains… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations-day-to-day operations + Ensures maximum issue resolution in minimum… more
- ENS Solutions (Chantilly, VA)
- …10+ years of relevant work experience. + Demonstrated experience as a technical help desk position supporting various versions of the Windows platform, internet ... Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... to define computing requirements and create end-to-end solutions to solve complex IT infrastructure problems. + What You Will Do: + System Administrative Advisory… more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience (access ... Ignite your Future** Currently, ManTech is seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT … more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position + Special non-commercial systems administrator experience (access ... Ignite your Future** Currently, ManTech is seeking a motivated, career and customer-oriented Enterprise IT Support Officers (EITSO) to serve on a team of IT … more
- ManTech (Mclean, VA)
- …Qualifications:** + Related work experience in a technical help desk position. + Special non-commercial systems administrator experience (access ... Future** Currently, **ManTech** is seeking a motivated, career and customer-oriented **Enterprise IT Support Officer (EITSO) - Location Support Team** to join us in… more