- Capgemini Government Solutions (Mclean, VA)
- …to join our team in McLean, VA to support our government clients. The Help Desk Specialist is a multifaceted role that will be responsible for reviewing, ... responding to, and resolving IT support and service requests submitted via email, self-service, walk-in, instant message, or phone at first contact with the… more
- Dexian - DISYS (Washington, DC)
- …Steer development on software applicationsJob DescriptionSeeking a candidate to join our team providing Help Desk support for our US Navy client located in ... individual will be responsible for providing administrative, operational, and programmatic support for PMS-ES, a Government Owned - Contractor Operated (GO-CO)… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:** Full Time **Date Posted:** 7/16/2024 **Location:** Washington, DC **Pay Range:** $25.00 - $31.25 per Hour **Job ... and update records. + Liaise shift duties with other IT Service Desk staff and arrange handing...industry + 4+ years of progressively expert role in IT support services, software and troubleshoot or… more
- General Dynamics Information Technology (Bethesda, MD)
- …to Obtain:** None **Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Help Desk Support , IT Tech Support ... **Required Skills & Experience:** + Demonstrated experience in IT support or help desk rolesDemonstrated experience working with ticketing system and… more
- FIRE (Washington, DC)
- …experience at an IT help desk or in a similar technical support ...experience at an IT help desk or in a similar support role. ... organization, is seeking a dedicated and knowledgeable Help Desk Technician to join our IT support team. The ideal candidate will have experience… more
- General Dynamics Information Technology (Quantico, VA)
- …Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support , IT Help Desk ,Remedy Help ... Secret clearance. + **Required Experience:** 2+ years of IT support experience in a Help Desk environment + Experience supporting ticket resolution and… more
- General Dynamics Information Technology (Washington, DC)
- …Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology ( IT ) Support ,People Management ... Seize your opportunity to make a personal impact as the ** Help Desk Manager** providing IT support services critical to the Legislative Branch of the US… more
- Robert Half Technology (Falls Church, VA)
- … IT solution development, IT strategy, IT project management, and IT help desk support . Responsibilities: * Administer and maintain Active ... Virtual Hosts and Backup and Recovery Systems. * Utilize and maintain the Jira IT Service Desk ticketing system, and manage all network infrastructure, including… more
- Arena Technical Resources, LLC (Washington, DC)
- …the Firm's technologysolutions. -Serves as an extension of the Firm's IT Help Desk ,leading L1 / L2 support at a local level for regionalstaff and ... acumen with arelentless customer focus, communicationskills, and a desire to help prevent/resolveissues enables the Senior IT ServicesTechnician to deliver… more
- Indigo IT, LLC (Washington, DC)
- Help Desk Specialist Washington, DC SUMMARY:...of experience+) years' experience. + Experience in a service desk , call center, or other support role ... Founded in 2001, Indigo IT is an award winning information technology consulting and...in the field - come join us today! The Help Desk Specialist serves as a member… more
- IT Concepts (Falls Church, VA)
- …and innovative individuals to join our team. IT Concepts is seeking a Help Desk and End User Support Manager for management and administration of DHA ... effective solutions. As we continue to grow in the support of our government customers, we are looking for...experience strongly preferred. + Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians.… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service...can't do it alone. We need great people to help us do great things - for our customers,… more
- Shuvel Digital (Washington, DC)
- …and efficient service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team ... teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and Immigration Services (USCIS)...supporting this contract. The Help Desk Engineer will troubleshoot issues to… more
- General Dynamics Information Technology (Falls Church, VA)
- …NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support ,Group Problem Solving,Information Technology ( IT ) Services, IT Service Desk ... Desk Manager** with GDIT. Your work in enterprise IT will help our clients overcome evolving...Manager joining our team to manage on-site and remote support for the full range of Enterprise office automation… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Family:** Business Operations **Skills:** Help Desk Operations,Information Technology ( IT ) Infrastructure, IT Help Desk **Experience:** 10 + ... first -time investors are turning to the markets to help pay for their homes, send their children to...of contact (POC) for support issues involving IT support , service desk and… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... cycle management, operations & maintenance, enterprise data management, service desk support and IT training....related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:**… more
- General Dynamics Information Technology (Washington, DC)
- …customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help Desk is the central point of contact for IT ... experience **Job Description:** Transform technology into opportunity as a Help Desk Manager with GDIT. A career...Service Desk Manager offers specialist advice and support on IT -related issues, ensuring the effective… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology ( IT ) Support ... opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious clientele at the highest levels of… more
- Ankura (Washington, DC)
- …support of all Ankura end users. As the first point of contact into the support system, the Service Desk Technician will provide technical support along ... track incidents through to resolution/escalation. + Provide guidance and support to Junior Service Desk Technicians and...gathering, ticket trends, etc.) and communicate the information to IT leaders in a timely manner . + Apply… more
- NuAxis Innovations (Washington, DC)
- …later. + Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification. + Knowledge Requirements: ... ** Help Desk Specialist II** Location **Washington,...may be partially or fully diverted to Tier I support **Essential Functions:** + Provide onsite desk -side… more
