- General Dynamics Information Technology (Fairfax, VA)
- …Secret **Job Family:** Project/Task Management **Skills:** Enterprise IT Infrastructure, IT Service Delivery , Operations Management **Experience:** ... a CPAF basis + Extensive knowledge and understanding of IT Operations and Service Delivery + Agile methodology and development best practices related to… more
- Under Armour, Inc. (Washington, DC)
- …projects: Lead high-impact initiatives that significantly enhance business operations and IT service delivery . Balance short-term needs with long-term ... Focus on scalability and efficiency of IT operations . Integrate new technologies to enhance service delivery , anticipate future needs, and maintain a… more
- General Dynamics Information Technology (Washington, DC)
- …Systems Engineering **Skills:** End Users,End User Technology,Incident Resolution,Information Technology Operations , IT Service Delivery **Experience:** ... individuals to join us as we bring our innovative IT Service Delivery solutions to...can substitute for 1 year of leadership experience, ITIL Service Operations Intermediate Certification can substitute for… more
- IntelliDyne (Vienna, VA)
- …will possess exceptional strengths in analysis, written & verbal communications, technical design, IT operations , service delivery , program management, ... any of the following capabilities: + Modern frameworks, methodologies, and principles for IT delivery such as ITIL, CMMI, SIAM, Agile, DevSecOps + Enterprise… more
- The MITRE Corporation (Mclean, VA)
- …tools (SIEM) and security data lakes + Experience with large enterprise and US Government IT operations , service delivery , and defensive cyber ... secure cloud architectures and services while working with leading cloud service providers and important missions. + Analyze and develop enterprise architectures… more
- SAIC (Washington, DC)
- …the Department, Services, and Combatant Commands. Role Summary: We are seeking a highly skilled IT Service Delivery Manager to lead and manage top-level ... Defense, SAIC is seeking a highly skilled and dynamic IT Service Management Lead to join our...delivery function, ensuring that all teams (eg, Infrastructure, Service Delivery , Network Operations , and… more
- General Dynamics Information Technology (Washington, DC)
- …seeking bright, energetic and talented individuals to join us as we bring our innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ... **Job Family:** Business Operations **Skills:** Help Desk Operations ,Information Technology ( IT ) Infrastructure, IT Help...** Service Desk Operations Manager.** The selected candidate… more
- NVR (Reston, VA)
- IT Operations Manager Job Category Information Technology Market Location VA - Northern Virginia Location VA - Reston Apply Now ... (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=33620) NVR, Inc. is seeking an IT Operations Manager to join our NVRT … more
- CACI International (Arlington, VA)
- …maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services utilize ... Senior Program Manager ( IT Operations ) Job Category: Project and...to 85 FTE. This position is responsible for the delivery of a broad portfolio of performance-based IT… more
- CACI International (Arlington, VA)
- …maintain service delivery process and procedures, recommending customer service and IT process support enhancements, ensuring all services utilize ... IT Operations & Maintenance (O&M) Manager...control support staff. This position is responsible for the delivery of a broad portfolio of performance-based IT… more
- Federal Communications Commission (Washington, DC)
- …support for high-level meetings and events. Working closely with OCIO Leadership, IT Operations , IT Engineering, and the Stakeholder Relations ... Director (OMD), Office of the Chief Information Officer (OCIO)Technology and Delivery Group, at The Federal Communications Commission (FCC), located in Washington,… more
- Red River (Chantilly, VA)
- Red River seeks a Service Delivery Manager (SDM) with the experience and leadership capability to manage technicians and engineers supporting Red River Managed ... an Account Manager (AM) or the Senior Director of Service Delivery . The distinguishing criteria for determining...on-site at the customer location or from our remote operations center. + Developing, documenting, and refining service… more
- Nightwing (Sterling, VA)
- …on timely professional service . **Required Skills:** 5 years or more of IT Service Delivery /Infrastructure Operations Exposure / strong understanding ... service and customer satisfaction. Guides continuous improvement efforts for the service . Communicate and drive adoption of IT Technology direction.… more
- Xerox (Frederick, MD)
- … of a business unit(s) with overall responsibility for the account (ie service delivery , sales, operations , IT , HR, facilities). + Operations - Plans, ... Service Delivery Manager **General Information** Press...Analyzes workflow and assignments to ensure efficient and cost-effective operations ; develops/implements process and service improvements as… more
- Tetrad Digital Integrity LLC (Washington, DC)
- …proposing/implementing solutions that achieve high customer satisfaction and work on various aspects of IT service delivery , such as service strategy, ... increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be... of ITSM processes. + Define stakeholder expectations for service delivery and maintain that definition as… more
- Koniag Government Services (Arlington, VA)
- …with writing software code for ServiceNow ITSM Pro applications in a Service Operations Workspace environment + Demonstrated hands-on experience with working ... platform version of "Vancouver" or later + Demonstrated hands-on experience in IT service management and enterprise applications support within a Microsoft… more
- SHI (Washington, DC)
- …team on managing customer interactions for improved service relationships. + Oversee service delivery operations , ensuring high-quality service and ... **Job Summary** The ASG MSP Service Delivery Managersupports our Managed Services...proud to be a $14 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely… more
- CBRE (Ashburn, VA)
- Union ICT Service Delivery Technician Job ID 185597 Posted 19-Sep-2024 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance ... replacing failed components; and overall general maintenance & day-to-day operations compliance of the DCS IT services....the data halls; record and report the findings Support Service Management and related processes (eg, Service … more
- ManTech (Herndon, VA)
- …of the customer's operational environment. + Five (5) years' experience directly related to IT Service Management, Design, and Delivery in engineering roles, ... career and customer-oriented Engineer to serve as the **Engineering Service Delivery Manager** for a program that...for a program that supports a variety of customer IT requirements with a focus on providing productive and… more
- Amentum (Warrenton, VA)
- …and back end of new products and processes. **Responsibilities:** + Oversee the daily operations of the IT Operations department to ensure the functionality, ... and communications; and provide reporting of troubleshooting activities for critical service disruptions/VIP impacts. + Manage Tier 3 operations Systems,… more