- General Dynamics Information Technology (Falls Church, VA)
- …GDIT, people are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be ... (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:** + Provide Tier 2 IT operations control support using ITSM ticketing system such ServiceNow in… more
- Leidos (Ashburn, VA)
- **Description** The National Security Sector within Leidos is seeking a Tier 2 Help Desk Specialist supporting the CBP TPVS program in Ashburn, Virginia. This is ... will serve as the initial point of contact for IT -related field problems. In this capacity you will provide...+ 5 years of experience with End User Support operations (Helpdesk, Service Desk, End User Support). + Must… more
- Koniag Government Services (Washington, DC)
- …Specialist is an integral component of a team supporting our HUD client's IT Modernization effort to provide a single Operations & Maintenance (O&M) ... is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support **KDS** , and our Department of Housing and Urban… more
- SAIC (Washington, DC)
- …to check logs and interface status + Escalate - Contact and liaison with DOT Tier III teams, open and assign ITTSM tickets. Open and manage tickets with outside ... repository. + Act as on-site troubleshooting and repair support for ExecHelp and Tier III teams during off-hours (ie, Hands-on at Data Center, escort un-badged… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means connecting ... Specialist ** joining our Joint Strike Fighter (JSF) F-35 IT program in Arlington, VA. The Joint Strike Fighter...Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements** :… more
- General Dynamics Information Technology (Arlington, VA)
- …customers seeking help. Install, modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing ... None **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Operations , IT Service Desk, IT Troubleshooting,Technical Support **Certifications:**… more
- Epsilon, Inc (Manassas, VA)
- **Security Specialist I** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and...as a top priority. **An average day:** As Security Specialist I, you will support the security operations… more
- NTT America Solutions, Inc. (Washington, DC)
- …and administration of SAP S/4HANA and addressing ticket escalations from our Tier 1 support while maintaining defined SLAs. This support includes the testing ... new products to reduce costs, simplify the operational support. + Prepare end-user, tier 1 support, and internal documentation for system processes and workflows. +… more
- Leidos (Washington, DC)
- …of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations , logistics, and engineering services to help ensure ... secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems. This position is based at the Pentagon and requires an active… more
- Epsilon, Inc (Manassas, VA)
- **Security Specialist II** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... **Our Customer's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber Security support to a critical and enduring multinational organization… more
- CACI International (Arlington, VA)
- …intended. + Communicate with external agencies interfacing with IPPS-A as needed to support operations . + Escalate incidents to Tier III support as needed. + ... Technical Support Specialist Job Category: Information Technology Time Type: Full...VA. You will provide incident resolution to customers with IT Service problems related to complex PeopleSoft and Non-PeopleSoft… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …of DoD Travel systems and regulations Security - complete and submit a tier 3 ( IT -II) Must obtain/maintain a favorable FBI National Criminal History ... Defense Travel Program Strategic Communications Specialist Category Communications Description Organization Established in 2006, Interactive Government Holdings,… more
- Office of Inspector General (District Of Columbia, DC)
- …GSA Office of Inspector General is seeking a highly motivated and qualified Contract Specialist to be a proactive member of our team. Location of position: GSA ... Office of Inspector General Office of Administration Acquisitions and Operations Division (JPA) 1800 F St NW Washington, DC...This NOT a remote position. Responsibilities As a Contract Specialist you will be: Serving as a warranted contracting… more
- Public Consulting Group (Washington, DC)
- …Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies ... Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We… more
- Amazon (Arlington, VA)
- …developing campaigns that promote AWS's priority solution themes & services and Tier 1 events! We centrally develop lead generation, adoption, and registration ... the day-to-day management and optimization of our email channel and digital operations including the development, QA, deployment, and reporting for Global Campaigns… more
- Leidos (Washington, DC)
- …Enterprise Information Technology Secure Services & Support (HEITS) for the continual operations and maintenance and evolution of the Homeland Secure Data Network ... Leidos is seeking a broadly experienced candidate to provide Tier 1 and 2 support for multiple domains with...personnel. + Ability to quickly learn new systems and IT concepts. + Strong problem solving and decision making… more
- Administrative Office of the US Courts (Washington, DC)
- Summary This position is located within the Security Operations Division of the Information Technology Security Office (ITSO). The incumbent will function as the ... of this position leads the incident response activities of the Security Operations Center and leverages digital forensics, malware analysis and other Tier… more
- Library of Congress (Washington, DC)
- …management related special assignments for the Assistant Register and Director of Operations . Assists in the formulation and implementation of the short- and ... upon the agency's organizational structure and Human Resources policies, processes, operations , and procedures and works with Copyright Office managers and… more
- Virtual Service Operations (Lorton, VA)
- …Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for Network Engineers to join our dynamic team in Lorton, Virginia. ... designs, configurations, management, and Azure networking. You will handle tier 3 engineering escalations and troubleshooting, monitor network health, provide… more