- General Dynamics Information Technology (Washington, DC)
- … IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager.** The selected candidate must a US Citizen ... None **Job Family:** Business Operations **Skills:** Help Desk Operations ,Information Technology ( IT ) Infrastructure,...single point of contact (POC) for support issues involving IT support, service desk and… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …desktops, and associated hardware or software. + Operational Excellence: Maintain and enhance the IT service desk operations , ensuring SLAs are met ... We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for an IT Operations Staff Help Desk Tier I/II totroubleshoot, diagnose, and resolve a diverse range of IT issues ... an onsite position. **Responsibilities** Operations Staff is a position where IT support and technology meet customer service excellence. A pivotal position… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent...through the ServiceNow service management software. The IT Service Desk supports a nearly ... Type of Travel: None * * * The Technical Operations Center (TOC) Service Desk ... Agent provides mid-level support for an Information Technology ( IT ) Service Desk which receives… more
- CACI International (Arlington, VA)
- Sr. Technical Operations Center Service Desk ...through the ServiceNow service management software. The IT Service Desk supports a ... of Travel: None * * * The Sr. Technical Operations Center service desk agent... agent provides high-level support for an Information Technology ( IT ) Service Desk which receives… more
- Shuvel Digital (Washington, DC)
- … service delivery. We are currently seeking a motivated, career, and customer-oriented IT Help Desk Engineer (Junior) to join our team supporting this ... term (5-year) contract involves multiple teams providing Development, Security, and Operations (DevSecOps) services to support the United States Citizenship and… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** NACI (T1) **Job Family:** Business Operations **Skills:** Help Desk Operations ,People Management, Service Desk Management **Experience:** ... DESK MANAGER WILL MAKE AN IMPACT:** + The IT Services Service Desk is... desk manager is the face of service - desk operations to management and… more
- Koniag Government Services (Vienna, VA)
- …ITU processes. + Evaluate and recommend adoption of new or enhanced approaches to delivering IT Service Desk services as well as enhanced support for ... Manager is to assist and oversee the support of operations and IT systems for our government...(SOP) as they relate to the Service Desk as well as the IT Unit… more
- Leidos (Washington, DC)
- …knowledge of the customer, its services, and its customers to effectively manage the service desk operations and engage in self-learning and leveraging of ... service desk , identifying/managing escalations, and implementing service improvement initiatives. + Manage the daily operations...Bachelor's degree and 8+ years of experience supporting a service desk or IT support… more
- Koniag Government Services (Vienna, VA)
- …spending accounts, paid holidays, three weeks paid time off, and more. The service desk lead is responsible for managing daily operations of the service ... Standard Operating Procedures (SOP) as they relate to the Service Desk as well as the IT Unit and support a standard SOP auditing process to ensure processes… more
- General Dynamics Information Technology (Washington, DC)
- …business stakeholders: The service desk manager is the face of service - desk operations to management and business stakeholders. Effective verbal and ... Desk Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR HELP ... Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter...**Required Experience:** 5 years + **Required Technical Skills:** Help Desk Tier 1 operations . + **Certification Requirements**… more
- GovCIO (Washington, DC)
- …GovCIO is currently hiring for a Service Desk Lead to manage the Service Desk Operations on a day-to-day basis. This position will be located in ... DC and will be a fully onsite position. **Responsibilities** + Responsible for managing Service Desk operations -day-to-day operations + Ensures maximum… more
- SAIC (Sterling, VA)
- **Description** We are currently seeking a motivated, career and customer oriented Service Desk Agent to begin an exciting and challenging career with SAIC. ... software at customer sites. May be directed by Help Desk , Service Desk or script...and experience + Familiarity with network infrastructure + Help Desk may be required to switch operations … more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring fora Service Desk Administratorto provide user support and customer service on government customer computer ... + Contributes knowledge and updated information to maintain the Service Desk SOPs (Standard Operating Procedures), Knowledge...incidents and service requests using the current IT Service Management tool (ServiceNow). + Ensures… more
- Koniag Government Services (Vienna, VA)
- …paid holidays, three weeks paid time off, and more. The service desk representative is responsible for performing daily operations of the service ... **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative** with a **Top-Secret Clearance** to support… more
- American Systems (Chantilly, VA)
- …Government. Responsible for performing Tier 1 troubleshooting under the supervision of the Service Desk Manager. Duties include basic computer help desk ... 1 troubleshooting for DoD and Federal Government customers under the supervision of the Service Desk Manager. + Provide professional customer service and… more
- CACI International (Manassas, VA)
- Service Desk Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage ... to Do** : Opportunity to serve as a CORIAN Service Desk Technician for the CORIAN/P8 program....assistance to customers + Ability to support with 24/7 operations + Ability to travel 25% + Provide on-call… more
- Red River (Chantilly, VA)
- …a Tier 1 Technician who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team ... at the Service Desk . This position will handle technical...account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... join our team NOW! We are seeking a talented and motivated **Junior Help Desk Technician** for a Part-Time position. **Job Summary:** + Operate as a professional… more