- Tetrad Digital Integrity LLC (Washington, DC)
- …and protect our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management ( ITSM ) Analyst will be support the ... remote. RESPONSIBILITIES: + Oversee and optimize the delivery of ITSM processes. + Define stakeholder expectations for service...experience in lieu of education. + Demonstrated knowledge of IT Service Management (process, tools,… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates + Service Level Management , to include drafting and negotiating SLAs… more
- J&J Family of Companies (Washington, DC)
- …of the Service Management Office (SMO) which is responsible for ensuring IT Service Management ( ITSM ) best practices and platforms are ... to drive the governance and process excellence of key IT service management practices, including...and streamline service delivery. Take a product management approach of managing ITSM practices by… more
- CACI International (Chantilly, VA)
- …Responsibility:** + Engineers ITSM Suite such as Remedy ARS or ServiceNow IT Service Management ( ITSM ) Implementation for Incident, Problem, ... Database (CMDB), Asset Management , and Event Management / Integration and related ITSM /ITIL processes...reconcile data based on the chosen authoritative source + ITSM Suite Service Portal Implementation and Customization… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... performance assessment, support services, and overall quality assurance of government IT contracts. + Advise on assessment, technical management , update,… more
- V2X (Springfield, VA)
- … Management Framework, IT Governance, Software Development Lifecycle (CDLC), and/or IT Service Management ( ITSM ). + Familiarity with logistical ... across the Enterprise. + Key Responsibilities + Develops and implements organizational IT asset management policy, procedures, and best practices across all… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... legacy and emerging tools and platforms for all aspects IT asset and portfolio management . + Support preparation and execution of standard operating procedures… more
- ICF (Reston, VA)
- …experience working directly with software licensing models, hardware lifecycle management , and IT service management ( ITSM ) frameworks. + 3+ years ... IT , Procurement, and Information Security, to align asset management with overall business objectives. _Asset & Service... management with overall business objectives. _Asset & Service Management (25%)_ + Process asset and… more
- Epsilon, Inc (Arlington, VA)
- …upgrades, and performance optimization in a dynamic enterprise environment. + Familiarity with IT service management ( ITSM ) frameworks (eg, ITIL) ... other administrative and programmatic tasks. In addition to traditional project management duties, you will oversee IT systems integration, maintenance,… more
- SAIC (Chantilly, VA)
- …applicant will exhibit flexibility in task execution, provide technical expertise on a variety of IT Service Management ( ITSM ) topics, to include ... service delivery oversight, Event Management , Incident Management , Problem Management ,...validation, etc.) in order to deliver continuity across multiple IT service deliveries. As a SETA advisor,… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... models to support strategic initiatives, project management , and knowledge management within client's IT organization. + Provide strategic communications for… more
- Guidehouse (Springfield, VA)
- …Agile Scrum-master certification, SAFe certification, IT Infrastructure Library (ITIL) certification, IT Service Management ( ITSM ) certification, or ... with prospective new clientele as it relates to the field of technology management , IT strategy and/or analytics. + Demonstrated facilitation and presentation… more
- Intermountain Health (Washington, DC)
- …in Service Management Architecture. The ideal candidate should be proficient in: IT Service Management ( ITSM ), HR Service Delivery (HRSD), ... best practices, ServiceNow platform expertise, including designing, configuring, and optimizing workflows IT Operations Management (ITOM) or IT Business … more
- GovCIO (Washington, DC)
- …in general architecture, passion for innovative design + Extensive experience with the ServiceNow platform: IT Service Management ( ITSM ), IT Asset ... **Overview** GovCIO is currently hiring for an Enterprise Asset Management Architect.This position is located in Washington DC and...Management , and IT Operations Management best practices. + Excellent leadership skills + **Clearance… more
- V2X (Springfield, VA)
- … Service Improvement. + Demonstrated experience working with Commercial off the Shelf (COTS) IT Service Management ( ITSM ) software suites such as BMC ... or more years of experience working in an enterprise IT Service Desk or Help Desk role....etc. + Demonstrated experience working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across… more
- General Dynamics Information Technology (Fairfax, VA)
- …delivery + Experience with Electronic Health Records Management + Experience with IT Service Management ( ITSM ) ServiceNow platform **SECURITY ... status reports as requested. + Supporting efficient and effective service management processes by providing accurate and...**WHAT YOU'LL NEED TO SUCCEED:** + Bachelor's degree in IT Management or a related field, or… more
- System One (Springfield, VA)
- …assets, and drive cost savings by implementing the full range of ServiceNow capabilities, to include IT Service Management ( ITSM ), IT Operations ... Management (ITOM), IT Asset Management (ITAM), IT Business Management ...and configuration of ServiceNow applications and modules, product development, service automation, and system integration. Lead or mentor junior… more
- CACI International (Reston, VA)
- …managing multiple large ($100M+) federal government programs in the following technology areas: o IT Service Management ( ITSM ), o Software development, ... improve program execution. A large portion of CACI's programs include IT Service Management , Software Development, COTS configuration, HW/SW solution… more
- Koniag Government Services (Chantilly, VA)
- …to complex issues. + User of Jira and Confluence systems (or similar) + Knowledge of IT service management ( ITSM ) frameworks and best practices. + ... Technology Solutions is looking for an excellent communicator with management consulting skills and familiar with Service ...with management consulting skills and familiar with Service Desk operations to lead a team of Tier… more
- General Dynamics Information Technology (Falls Church, VA)
- …hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management ( ITSM ) model. To be successful in ... applicable DoD and Army cybersecurity guidance and regulations. This is an IT Service Management contract in support of the operation, modernization,… more