- The Computer Merchant, LTD. (Reston, VA)
- …EXPERIENCE: * High School diploma with 5+ years of prior relevant experience * Customer service -focused attitude * Current Secret clearance * Ability to maintain ... user where a ticket has been dispatched from the Service Desk or identified by the on-site user base...members of the deskside support staff will also provide technical support to the senior management offices… more
- Wolters Kluwer (Hagerstown, MD)
- …| UpToDate | Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/uptodate)** **What We Offer: ** The Senior Customer Service Technical Associate ... & 1800 Dual Highway Hagerstown, MD 21740 **What You'll be Doing:** The Senior Customer Service Technical Associate is responsible for providing advanced… more
- Amazon (Herndon, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...used to drive multi-million dollar businesses and reporting to senior leadership - Experience in technical program… more
- CAI (Washington, DC)
- …team, including: system administrator, quality assurance tester, implementer, and developer. The Senior Technical Consultant has a proven record of supporting ... Senior ServiceNow ITOM and ITAM Technical ...team + Ensure adherence to ServiceNow platform standards and customer security policies + Participate in Agile ceremonies and… more
- Oracle (Washington, DC)
- **Job Description** As a Senior Principal Technical Program Manager on the Oracle Cloud Infrastructure Multicloud team, you will own the execution of OCI ... by managing competing priorities and influencing key partners. 4. Ensure product and service release quality is consistent with Oracle customer experience and… more
- System One (Washington, DC)
- Senior Technical Project Manager Remote but must be local to the Washington, DC metro area Compensation: $80-85/hr W2 US Citizenship required to obtain a Public ... Cloud; PMP Certification. We are seeking a highly skilled Senior Technical Project Manager to lead the...CXone or Amazon Connect) including IVR design, call routing, self- service automation, and CRM integration. * Manage customer… more
- Koniag Government Services (Washington, DC)
- …Professional Services, LLC,** a Koniag Government Service Company, is seeking a Senior Project Analyst Customer Service Support to support KPS and ... play a crucial role in driving operational excellence and ensuring high-quality customer service delivery. **Essential Functions, Responsibilities & Duties may… more
- Capital One (Washington, DC)
- Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you'll have the opportunity to be on… more
- Amazon (Herndon, VA)
- …including naming, pricing, internal and external communications. You will influence AWS Senior leadership on the service launch, roadmap, and future services ... 2025 We are looking for a Product Manager - Technical to own and deliver new products and features...designs - Own the long term vision for your service , communicating that vision to our senior … more
- Leidos (Gaithersburg, MD)
- **Description** We are seeking a highly skilled ** Senior Technical Project Manager** to lead the planning, execution, and delivery of Salesforce CRM and Contact ... in technologies such as CCaaS, CRMs, telephony systems, and related platforms. The Senior Technical Project Manager will be responsible for managing contact… more
- Oracle (Washington, DC)
- …can have significant technical and business impact. **_Job Responsibilities:_** As a Senior Member of Technical Staff you will own the software design and ... and attitude of a start-up, with the scale and customer -focus of the leading enterprise software company in the...technical and business impact. **_Job Responsibilities:_** As a Senior Member of Technical Staff you will… more
- ManTech (Chantilly, VA)
- **MANTECH** seeks a motivated, career and customer -oriented ** Senior Technical Trainer** to join our team in **Chantilly, VA.** The Senior Technical ... experience in Information Technology or Education (classroom teaching). + Experience in Customer Service ; excellent written and verbal communication skills. +… more
- Oracle (Washington, DC)
- …(OCI) is developing a region build service to drive region build. The Senior Member of Technical Staff will lead the development and management of software ... tailored to network operations. The Software Developer will offer broad guidance to technical and senior technical staff, interpreting input from leaders… more
- Masego (Springfield, VA)
- …an award-winning small business that specializes in GEOINT services. As a Service -Disabled Veteran-Owned Small Business (SDVOSB), we recognize and award your hard ... work. Description We are looking for a Level-4 TS/SCI-cleared Senior TSCM Lead to join our team. This role...completion of all TSCM activities, related support, and other technical operations supporting the NGA TSCM program, TSSC modernization… more
- Microsoft Corporation (Washington, DC)
- **Overview** We are looking to hire a Senior Technical Consultant to join Microsoft Federal. The Microsoft Federal organization was established to address the ... process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty...obtain within the first 60 days of employment + Technical certifications based on domain/ service line (eg,… more
- System One (Washington, DC)
- …providing superior customer service . Outstanding customer service encompasses everything from performing the technical , creative and operational ... Senior Director / Technical Director **Employment...special events during evenings and weekends. + Provides excellent customer service in performance of all duties.… more
- Oracle (Washington, DC)
- …business impact by designing and building innovative new systems to power our customer 's business critical applications. As a Senior Software Engineer you will ... and demeanor of a start-up, with the scale and customer -focus of the leading enterprise software company in the...company in the world. Oracle Generative AI Code Assist Service is an exciting team in Oracle Cloud Infrastructure.… more
- Oracle (Washington, DC)
- …of the Customer experiences offered by OCI and offer a wide variety of technical problems to be solved and customer focused innovations to be created. In the ... working on ambitious new initiatives. An engineer at any level can have significant technical and business impact. As a Senior Software Engineer, you will own… more
- Oracle (Washington, DC)
- **Job Description** ** Senior Member of Technical Staff** **Location:** Seattle, WA _Note: Sponsorship is not available for this position_ Are you interested in ... next development phase. These are exciting times for the service - we are growing fast and delivering innovative,...virtualized infrastructure, and highly available storage services. As a Senior Member of Technical Staff, you will… more
- Oracle (Washington, DC)
- …serving as an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as well as, ... Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with a continuous learning… more
