- Computer World Services (CWS)Corporation (Washington, DC)
- …IT operations. The role will work with engineering, application, security operations, Service Desk and, enterprise/solution architects to develop and implement ... authorized to be collected by such member agencies. The Senior Systems Engineer - Observability (SSE) will define and...ServiceNow, Microsoft 365. Installation and configuration of the Datadog Agent and Datadog Synthetics Agent on Windows… more
- Cayuse Holdings (Washington, DC)
- **Overview** The Senior Service Desk Agent provides customer service solutions within service level agreements using company and project quality ... USD $17.00 - USD $21.00 /Hr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1667/ senior - service - desk - agent /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743) **Location** _US-_… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- ASM Research, An Accenture Federal Services Company (Lorton, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- Office of Justice Programs (Washington, DC)
- …ServiceNow reports and SQL reports for the purpose of trending and forecasting service desk agent workloads and staffing. Technical Qualifications: ... daily operations and performance monitoring of an enterprise information technology (IT) service desk supporting internal and external end users. Implementing… more
- Steampunk (Mclean, VA)
- …Is" documentation, Installation Instructions and any other required O&M and help desk documentation as required + Work with Infrastructure and Engineering team ... (5) years of experience managing IT systems at the senior level and/or; + Associate's Degree, with a preference...CompTIA Security+ or similar security certification + Strong customer service skills, teaming skills, and the ability to collaborate… more
- Marriott (Bethesda, MD)
- …Number** 24142700 **Job Category** Sales & Marketing **Location** HR Shared Service East, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** ... or GED; 4 years experience in the sales and marketing, guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in… more
