- ManTech (Washington, DC)
- …opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Senior ** ** Tier 2 Service Desk Analyst** to ... users. If unable to diagnose problem, will work with service desk management or Tier 3 to...3 to diagnose and resolve problem. + Responds to Tier 2 trouble tickets. + Ensures problem… more
- ManTech (Washington, DC)
- …checks of assigned tickets. **Responsibilities include but are not limited to:** + Manage the Tier 2 Service Desk Team across all shifts assigned to the ... team. + Oversee all aspects of the Tier 2 service desk requirements....to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …. **Responsibilities include but are not limited to:** + Oversee the performance of Tier 2 service desk operations. + Responsible for providing support ... ManTech is seeking a motivated, career and customer-oriented **Lead** ** Service Desk Specialist - Tier 2...to communicate, converse, and exchange information with peers and senior personnel + Constantly operates a computer and other… more
- ManTech (Washington, DC)
- …and knowledge base articles / content to Tier 1 and Tier 2 teams + Meet or exceed customer Service Level Agreements (SLA). **Minimum Qualifications:** + ... ManTech is seeking a motivated, career and customer-oriented **Lead Service Desk Specialist - Tier 3** to...(6) years of experience + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Herndon, VA)
- …for enterprise endpoints. + Provide technical guidance and knowledge base articles / content to Tier 1 and Tier 2 teams **Basic Qualifications:** + A ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 3 Service Desk Journeyman Engineer** to...related field) or equivalent + A minimum of two ( 2 ) years of related experience in computer hardware, software,… more
- ManTech (Herndon, VA)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Tier 1 Network Operations & Security Center (NOSC) Analyst.** There are ... MS; Washington, DC. **Responsibilities include but are not limited to:** + Provide Tier 1 support analyzing network traffic and various log data to determine the… more
- Leidos (Washington, DC)
- …specialized professionals on their day to day tasks as well as interacting with, Senior Executive Service (SES) personnel, senior military officials, and ... **Description** Personal Security Tier II SAP Adjudicator Looking for an opportunity...determination reviews, in accordance with DoD Manual 5205.07 Volume 2 . * Accountable for training new staff on customer… more
- Rubrik (Washington, DC)
- …Agency Check and Inquiries (NACI))._ **Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)** _Incumbents with access to US Government ... can you make an impact?** Rubrik is seeking a Senior Application Security Engineer. In this role, you will...be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions… more
- CACI International (Arlington, VA)
- …Senior IT Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 60+ administrators and ... Senior Program Manager (IT Ops) Job Category: Project...new services incorporated receive a standardized onboarding approach for Tier 0 and 1 service support. Candidates… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure Virtual ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer… more
- Insight Global (Washington, DC)
- …with Vendors of COTS / GOTS applications to ensure proper functionality. Acting as Tier 2 response in operations environment where resolution cannot be handled ... Job Description Insight Global is seeking a Senior Systems Engineer to join our client in support of a top secret federal program. In this role, this individual will… more
- Transportation Security Administration (Springfield, VA)
- …of Personnel Management's website, https://www.opm.gov/policy-data-oversight/ senior -executive- service /reference-materials/guidetosesquals\_2012.pdf for ... must possess US Citizenship. You must complete a favorable Tier 5 Background Investigation (T5). You must pass Drug...the Qualifications Review Board at OPM to qualify for Senior Executive Service (SES) positions without additional… more
- Serco (Arlington, VA)
- …their plate". + Executive presence - Ability to confidently present recommendations to very senior leadership (eg, 3-star admirals, Tier 3 SES) as well as ... to commit to work onsite at the Pentagon two ( 2 ) days per week; three (3) days per week...materials. + Experience providing LSS Training and Mentorship to senior level practitioners. + In depth understanding of DoD… more
- Innovative Management & Technology Services (Quantico, VA)
- …work with the best customers on-site at top government agencies. Job Title: Senior Network Engineer Primary Location: Quantico, VA Job Description: We are searching ... for a Senior Network Engineer on an effort supporting our Federal...to help improve network solutions and contribute to network service improvements Required Qualifications: + Active Top Secret Clearance,… more
- SAIC (Washington, DC)
- …and Education Requirements** Must possess a High School Diploma and 5 years of Tier 2 Desk Side Support Experience. Diploma may be substituted with 4 ... to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assistants. This role requires a very… more
- General Dynamics Information Technology (Springfield, VA)
- …while also maintaining a living set of playbooks to assist in future remediation that Tier 1 & 2 team members can utilize. + Communicates across teams when ... tomorrow is smarter. He or she will monitor, communicate and remediate service disruptions for responsible sites ensuring that functionality and uptime is sustained.… more
- ICF (Reston, VA)
- …+ 3+ years of experience in the design and implementation of SOAP and REST Web Service . + 2 + years of recent hands-on experience with Appian BPM + 1 year ... Modernization division is a rapidly growing, entrepreneurial, technology department, seeking Senior Appian Developers to support upcoming needs with our federal… more
- SAIC (Washington, DC)
- …with hardware and software in a diverse MS Windows environment. + Provides Tier 2 _deskside_ end user support including imaging, deployment, asset management, ... years of experience providing desk side support, acting as senior engineer specializing in troubleshooting of complex and advanced...and lifecycle refresh activities. + Familiarity with Remedy and Service Now a plus; provide updates in ITSM system… more
- Amazon (Arlington, VA)
- …Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications - 2 + years of driving process ... obsessed and data driven thought leader to own our tier -one dealer support and our advertising support programs. This...with multiple partners across our product and partner teams, service partners and customer service operational teams.… more
- Cognosante (Falls Church, VA)
- …and fluent English speaker + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree with 10 ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more