- Koniag Government Services (Chantilly, VA)
- …its validity._ **Kadiak, LLC** a Koniag Government Services company **,** is seeking a Service Desk Analyst with a Top-Secret clearance to support **Kadiak** ... with management consulting skills to provide Tier 1 and Tier 2 Service Desk functions for Finance and Facilities based applications and processes. Our ideal… more
- Koniag Government Services (Chantilly, VA)
- …validity._ **Kadiak, LLC,** a Koniag Government Services company **,** is seeking a Jr. Service Desk Analyst with a Top-Secret clearance to support ... excellent communicator with management consulting skills to provide Tier 1 Service Desk functions for Finance and Facilities based applications and processes.… more
- General Dynamics Information Technology (Washington, DC)
- …work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier-2- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues that cannot be… more
- General Dynamics Information Technology (Germantown, MD)
- …attainment of customer service level agreements. HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a ... Tier 2 Service Desk Technician. Delivering excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside… more
- GovCIO (Washington, DC)
- **Overview** GovCIO is currently hiring for a Floor Support/ Service Desk Analyst responsible for being the second line of contact for each of our customer ... iPhones, Android phones, and tablets, among others. + Support Service Now tickets and manage incidents, service ...Support Service Now tickets and manage incidents, service requests, and problems through their full lifecycle +… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- System One (Arlington, VA)
- …Green Card Required Technology Service is looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request ... has a Long-Term Contract position open for a Help Desk Analyst (Tier 1). Arlington, VA (100%...service skills, excellent communications skills and recent Help Desk experience. + ServiceNow ticketing system experience preferred, and… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst ,** **with a Secret Clearance** to support upcoming needs ... this role, you will** + Act as a ServiceNow Analyst , focusing on supporting and enhancing scoped applications within...RITM queues to ensure timely responses and compliance with Service Level Agreements (SLAs). + Perform follow-ups on resolved… more
- SAIC (Chantilly, VA)
- …. Release Manager . Senior Software/System Architect, Senior . Server Administrator . Service Center Analyst . Service Desk Agents . Service Desk ... . AWS Certified DevOps Engineer - Professional . Application Administrator . Business Analyst - Mid & Senior . Business Process Expert . Certified Kubernetes… more
- Koniag Government Services (Washington, DC)
- …Virtualization Services + Database Services + Network and LAN Services + Shared Service and Help Desk Services + Disaster Recovery/ Business Continuity (DR/BC) ... seeking an experienced highly qualified professional Senior Information Security Analyst to support **KDS** , and our Department of...Client Services + Network and LAN Services + Shared Service and Help Desk Services + Cyber… more
- Axxum Technologies (Mclean, VA)
- … Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities Interact with the government Program Manager for the service desk regarding operational issues +… more
- American Institutes for Research (Arlington, VA)
- …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information… more
- CACI International (Chantilly, VA)
- …a classified ServiceNow IT Service Management system, Unified Endpoint Management Core service , and Enterprise Service Desk that will support 40,000 ... Business Analyst Job Category: Information Technology Time Type: Full...DoD customer with the execution of an enterprise IT service delivery model that provides consistent, secure, high-quality, and… more
- Excentium (Falls Church, VA)
- …Analyst ID:363 Department:All Location:Falls Church, VA Description Telecommunication (VTC) Analyst Excentium, Inc. is a Service -Disabled veteran-owned small ... Government and commercial organizations. We have an opportunity for a Telecommunication (VTC) Analyst to support one of our Federal customers in Falls Church, VA.… more
- ATSG Corporation (Washington, DC)
- FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit (GRU) Washington, DC Apply Now FBI Program Analyst III (IMMEDIATE HIRE) - Global Readiness Unit ... DescriptionATSG Corporation is actively interviewing cleared professionals for a Program Analyst III position in Washington, DC. The FBI's Global Readiness Unit… more
- Interior, US Fish and Wildlife Service (Shepherdstown, WV)
- …Talent training for employees, supervisors, and administrators. Manages and responds to help desk tickets submitted using the Bison Support Service Help Desk ... Summary This position is a Management and Program Analyst , GS- 0343-9/11 working in Shepherdstown, West Virginia...information or assistance, resolve conflicts or problems. Provides quality service to customers and partners. Serves as a resource… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …to include Help Desk support. + ServiceNow experience. + Strong customer service and communication skills. + Ability to work well in a team-oriented environment ... Information Security Analyst - User Security - Cleared Washington, DC...a member of the Global Talent Management (GTM Help Desk ) in Washington, DC. This role is full-time, standard… more