- NANA Regional Corporation (Herndon, VA)
- …growth opportunities and excellent retirement options. **Job Summary:** SUVI is seeking a Service Desk Lead to provide Information Technology Support ... **Job Responsibilities:** + Supervises the day-to-day operations of the help desk . + Identifies, researches, and resolves complex technical problems. + Creates… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability to ... work onsite , as required. The selected individual will be responsible...user issues and requests. The selected individual will: + Lead and supervise the Help Desk team,… more
- General Dynamics Information Technology (Washington, DC)
- …Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager. GDIT is your place to make meaningful contributions ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …Program Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager. GDIT is your place to make meaningful ... career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will...Level: Active Top Secret + Location: Downtown DC; 100% onsite \#GDITpriority The likely salary range for this position… more
- General Dynamics Information Technology (Arlington, VA)
- …and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION IS CURRENTLY ... Science, Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA +… more
- Federal Reserve Bank (Washington, DC)
- Currency Issuance & Operations Specialist - Currency/Board Currency Desk - R024508 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : ... Banks. Perform assigned project tasks while developing domain expertise and may lead well-defined tasks within a project. Identifies risks and opportunities related… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Desktop Computers,Microsoft Office,Remote Support,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- Gemini 3 Group (Arlington, VA)
- …compilation reconciliation, and review of the reports, tasks, and deliverables. + Provide onsite DAI Help Desk support for DAI users, time and attendance, ... Lead Financial Management Analyst - Arlington VA (Arlington,...review of the reports, tasks, and deliverables to provide onsite DAI Help Desk support, create, and… more
- Oshkosh Corporation (Hagerstown, MD)
- …management + Administer the CAD systems for engineers, designers, and contractors in global onsite and offsite locations + Lead in the identification of new CAD ... all over the world.** The Product Development CAD Systems Manager for JLG, will lead a team of engineers in the development, enhancement, and maintenance of our… more
- Leidos (Washington, DC)
- … Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is ... a dynamic Tier 2 Manager to join our IT Service Desk team. This pivotal role involves...+ Establish a meeting rhythm with the customer End-User Service lead on a weekly basis at… more
- SAIC (Washington, DC)
- …of End User Experience operations. You will supervise the day-to-day activities of Service Desk and Site Support Supervisors, Leads, and Technicians who are ... Responsible for overall performance and management of the PBGC Service Desk and Site Support. + Manage...Support staff including supervisors, team leads, and technicians. + Lead monitoring and achievement of Service Center… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... this position is for you!As the Business Transformation (BT) Lead /Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma...region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;… more
- Leidos (Rockville, MD)
- …providing deskside support for any user where a ticket has been dispatched from the Service Desk . + Break/Fix support for end-user computer devices. + Must be ... point of contact and responsible for providing customer operational desk -side break fix support tasks and activities in addition...Management for Performance. + Escalate to or consult with Lead when solution is unclear. + Perform configuration and… more
- H&R Block (Silver Spring, MD)
- …and District General Manager as necessary + Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and ... **:** + Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and...Team Leader and District General Manager as necessary + Lead the office from the front desk ,… more
- American Society of Health-System Pharmacists (Bethesda, MD)
- …desk function. Manage to ensure high staff satisfaction and quick resolution of help desk service tickets. + Perform other duties as assigned. What You Bring ... project management, and disaster recovery/business resumption. This position will be based onsite in our Bethesda, MD office, and the employee in this role… more
- Leidos (Washington, DC)
- …of Justice. The program provides a range of IT services, including help desk , asset management, desk side support, Windows workstation engineering and ... our customer from our Downtown Washington, DC office. **Location: Onsite in Washington, DC** ESA V prides itself in...system will be utilized to track performance with negotiated service level agreements and to measure the effectiveness of… more
- General Dynamics Information Technology (Arlington, VA)
- …and communications networks as part of Network Team. + Work with Tier I/II Service Desk Technicians and cable's team to resolve customer impacting network ... is seeking a** **Network Engineer to join** **our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM...allowed and will require the employee to report full-time onsite .** **HOW OUR NETWORK ENGINEER WILL MAKE AN IMPACT:**… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... region (NCR) and be available to commit to work onsite at the Pentagon two (2) days per week;...of complicated tasks. + Report directly to a project lead or manager. + Utilize a wide degree of… more
- Serco (Arlington, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... a hybrid position and will require you to be ' onsite ' some days and allow for remote work on...roles such as individual contributor, team member, and project lead . You will interface with customers on a regular… more
- EAB (Washington, DC)
- …annual and semi-annual targets (with a focus on expanding subscription ARR) + Lead on all key renewal and expansion decision conversations (may require travel ... onsite ) + Leverage partner renewal conversations to identify portfolio...contract length, etc., in close partnership with the Deal Desk and Strategy & Operations teams; incorporate historical data… more