- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... solutions. + Able to manage one or more customer service or service desk functions...and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- Koniag Government Services (Washington, DC)
- …a Koniag Government Services company **,** is seeking a Mid-Level Audio and Video Technician -Help Desk with a Secret clearance to support **EHS** and our ... the probation period** ) mid-level customer-focused Audio and Video Technician / Help Desk Support professional to...+ Document support activities and solutions in the IT service management system. + Support onboarding activities, such as… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... articles. + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents… more
- NuAxis Innovations (Washington, DC)
- **Junior Help Desk Technician ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to ... We are seeking a talented and motivated **Junior Help Desk Technician ** for a Part-Time position. **Job...expeditious manner to create, manage, track, and resolve user service requests.The candidate must also be able to create… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance:...Network+, or Security+ CE, or higher + Superior customer service skills a must. Strong desire to provide the ... + Answer calls coming into the Tier 1 Help Desk by the third ring. + Create a customer...highest quality of service to the customer required. + Superb verbal communication… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...our new and growing team supporting the customer's Space Mission in Virginia! **What You'll Get to Do** :… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance...system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to ... in the heart of our nation's capital. As a Service Desk Technician / Help...and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- Indigo IT, LLC (Washington, DC)
- …+ Working knowledge of remote access software + Working knowledge of industry Service Desk processes and software + Familiarity with supporting virtual desktop ... must remain reliable, available, and maximized. Indigo IT is mission focused and committed to maintaining a sense of...years of experience+) years' experience. + Experience in a service desk , call center, or other support… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more
- IntelliDyne (Washington, DC)
- IT Support Technician - Deskside Work location: On-site Clearance: Position of Trust / Moderate Risk Background Investigation Status: Non-Exempt Position Salary: ... 2nd level escalation support to the Tier 1 Help Desk . + Provide remote and on-site troubleshooting for hardware...system. + Work with VIPs, providing a "white glove" service where necessary. + Monitor and update all incidents… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... Required:** Yes **Job Description:** Transform technology into opportunity as a **ACAS Technician ** , with GDIT. A career in enterprise IT means connecting and… more
- SAIC (Washington, DC)
- **Description** We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to ... career with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users unable to resolve tech issues that exceed Tier 1 level… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** BI Full 6C (T4) **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft Office,Remote Desktops,Technical Support,Troubleshooting ... understood. You will need to maintain a high-level customer service focus, exhibiting expertise, courtesy, timeliness, and professionalism. **Job Responsibilities:**… more
- ManTech (Mclean, VA)
- …and collaborative computer workspace (new or renovated) to support dynamic mission requirements. **Responsibilities include, but are not limited to:** + Supporting ... location in support of special projects. + Flexibility to support customer mission ; may have opportunity/need to work extended hours or weekends during critical… more
- Fresenius Medical Center (Martinsburg, WV)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following ... FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through...accommodations can be made. Day to day work includes desk and personal computer work and interaction with patients… more
- Leidos (Rockville, MD)
- … mission -centric hands-on System Admin to support a federal agency's large, mission -critical 24/7/365 enterprise Service Desk . The position will be ... for our customers, our people, and our community. Our Mission , Vision, and Values guide the way we do...demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical… more