- Abbtech Professional Resources (Kearneysville, WV)
- …on all computers before shipping. Update all database records, including KISAM Service Manager requests and Asset Manager . Triage, maintain, repair, or replace ... for equipment not covered by manufacturer warranty. Basic Qualifications: This program requires US Citizenship or Green Card (Lawful Permanent Residents). Excellent… more
- Capgemini Government Solutions (Mclean, VA)
- Capgemini Government Solutions (CGS) LLC is seeking highly motivated and experienced Program Manager to join our team to support our government clients. The ... CGS' capacity to serve clients. Job Responsibilities As a Program Manager , you will: Act as the...interrelated project tasks. Demonstrable skill in effectively communicating with senior executives within a customer organization. Experience… more
- NSC Technologies (Springfield, VA)
- Job Title: Customer Engagement Manager Location: Springfield, VA Pay: 105-115k Company Summary: Our client is a proven leader in information technology, ... innovative strategic technical planning, and program management offering a professional level of expertise to...customer programs across the agency The Service Delivery Manager is responsible for efficient oversight and management of… more
- Amazon (Arlington, VA)
- Description The Senior Program Manager , Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... without authority. Key job responsibilities * Vision and Roadmap Development: Craft strategic program roadmap and vision to address key customer pain-points. * … more
- Amazon (Arlington, VA)
- Description This Senior Manager , Program Management, US Customer Experience will be the leader of the US Customer Experience (CX) Team working with ... website. The position will also lead a team of customer experience program and project managers in...by multiple sites, with a proven track record of customer satisfaction successes - Experience in a senior… more
- Amazon (Arlington, VA)
- Description Amazon's mission is to be 'Earth's most customer -centric company', and our award-winning Customer Service team is an essential part of that mission. ... in which they can identify and relentlessly drive solutions to improve our customer experience. We do this every day by solving complex business and technical… more
- Amazon (Arlington, VA)
- Description Amazon Customer Service (CS) is looking for an experienced Senior Program Manager to join Amazon Stores Global Quality (SGQ) team. In this ... key programs and influence multiple cross-functional teams' roadmaps to drive customer experience improvements and defect elimination. You will be responsible for… more
- Rocket Software (Washington, DC)
- …where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful ... components with organizational strategy to deliver tangible benefits and value. The Program Manager will manage high-profile, cross-functional programs within a… more
- Amazon (Arlington, VA)
- …AFX (AWS Field Experience) team with in SMGS, is looking for a passionate, innovative, committed Sr . Technical Program Manager (TPM). As a Sr . Technical ... * Secure data and contextualized insights supporting the entire customer journey * Machine learning and generative AI (GenAI)...alike to take high degree of ownership for their program vision and execution of ideas. You will be… more
- Intrepid Solutions and Services (Washington, DC)
- …that operates 100% onsite unless otherwise indicated by, and at the discretion of, the Program Manager and customer . Work will occur between the operating ... clients. Our headquarters is in Ashburn, Virginia. **Responsibilities** The Program Manager (PM) is responsible for organizing...the mission and goals of both Intrepid/CIS and its Customer . The PM will be able to manage a… more
- Amazon (Herndon, VA)
- …people that develop them. During a new device deployment, the Sr . Technical Program Manager understands the end customer 's needs to ensure successful ... role provides the opportunity to engage with and lead the Technical Program Management aspect for these advanced cloud infrastructure solutions and the exceptional… more
- L3Harris (Dulles, VA)
- …allocating resources or changing contractual specifications with oversight from senior program manager * Fully understand customer mission gaps, ... from proposal to contract award with oversight from a senior program manager . A background...RFPs, or Requests for a ROM * Participate in program review sessions with customer to discuss… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in detail. A day in the life As a Sr . Customer Success Mgr, a typical day… more
- Amazon (Arlington, VA)
- …AWS Executive Sponsorships Program team is seeking an exceptionally motivated, customer -obsessed Program Manager with experience developing and executing ... customer 's organizations. We are looking for an expert Program Manager to continuously improve our ...management, schedule management, and negotiation). You are comfortable briefing senior leadership, even when you have bad news; you… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- …Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth *… more
- Amazon (Arlington, VA)
- Description Amazon Fresh Stores team is seeking a customer -obsessed Sr . Program Manager with proven program management experience and a strong track ... thinking to innovate on behalf of our customers. The Sr Program Manager is passionate...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree - Knowledge of Excel… more
- GovCIO (Quantico, VA)
- …meetings and is responsible for project tracking, analysis and reporting. + Supports program manager with customer deliverable requirements as necessary + ... team members and line managers. Generally reports to a Program Manager . + Manages the direction of...Develop epics, stories, and test cases based on customer identified use cases + Monitors the project from… more
- Amazon (Arlington, VA)
- Description The team is responsible for the customer experience across a growing and strategic segment of products. From finding larger, more expensive products, to ... to having them assembled or installed, this business involves the highest Customer expectations and operational complexity. We move quickly to bring about positive… more
- Amazon (Arlington, VA)
- …The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... our program . The key responsibilities of a Senior Customer Success Manager include...in one of five major categories: (1) A designated Sr . Customer Success Manager , (2)… more
