- BigBear.ai (Tysons Corner, VA)
- …also being exposed to new technologies, systems, and processes. What you will do Provide Tier 1 helpdesk support for end-users Work in collaboration with ... Overview BigBear.ai is seeking a talented IT Technician who can support the company's need...limited direction. What you need to have At least 1 -3 years of relevant, professional experience Working knowledge with… more
- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- …maintaining Group Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and functional ... Helpdesk Manager Location MD - Fort Detrick Job...- Fort Detrick Job Code 12076 # of openings 1 Apply Now (https://phg.tbe.taleo.net/phg04/ats/careers/v2/applyRequisition?org=AKIMEKATECH&cws=43&rid=12076) The Alaka`ina Foundation Family of… more
- Alaka'ina Foundation Family of Companies (Fort Detrick, MD)
- …maintaining Group Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both technical and functional ... Helpdesk Analyst Location MD - Fort Detrick Job...support. + At least 2 years' experience providing functional/technical IT support. + At least 1 year… more
- Innovative Management & Technology Services (Rockville, MD)
- …standards. Also, manage Anti-Virus and Anti-Malware across all hosts. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 1 support when needed, but primarily ... for ensuring efficient operational support and robust maintenance of IT systems. Responsibilities: + Provide day-to-day onsite support for...provides more advanced Tier 2 and Tier 3 support to the Helpdesk , addressing… more
- OnesourcePCS, LLC (Fort Detrick, MD)
- …full-time Helpdesk Analyst to provide information management/information technology (IM/ IT ) support services for the US Army Medical Research Acquisition ... Policy, and maintaining Active Directory. + Function as a Tier III helpdesk support element, providing both...support. + At least 2 years' experience providing functional/technical IT support. + At least 1 year… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides ... technical support installing and configuring IT hardware (such as PCs, laptops, printers, and mobile...Candidates must show experience that demonstrates the ability to: ( 1 ) understand the theories, principles, practices and usage of… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Institute certification or equivalent required * A minimum of 5 years of experience in an IT helpdesk or customer service role is required, with at least 2 years ... Desk, guaranteeing timely and effective customer service. * Oversees Tier 2 and Tier 3 support for...different time zones as needed to manage a global IT helpdesk . Regular travel may be required.… more
- Innovative Management & Technology Services (Rockville, MD)
- …rapid and effective resolution of more complex technical issues that escalate beyond Tier 1 support. Qualifications: + Must possess an undergraduate degree in ... improvement projects, maintenance documentation, and operational security activities. + Subtask 4.2.7 - Helpdesk Support: Provide Tier 2 and Tier 3 support… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
- Link Solutions Inc (Frederick, MD)
- …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and… more