- The George Washington University (Washington, DC)
- …each of our team members to grow in their technology and career skills.This AV Technician , Tech Support Center position provides AV technology support in a ... Information Technology (GW IT) provides empowering tools and caring support for all members of The George Washington University...that include evening and/or weekend operation, and typically handles Tier I and Tier II requests by… more
- Georgetown Univerisity (Washington, DC)
- …At Georgetown, students learn the law in the place where laws are made. The Tier 2 Support Technician works in a team environment to provide quality ... customer service and support within the Information Systems Technology department at the...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
- Amentum (Washington, DC)
- …government contractor. _We are pipelining candidates for a future role._ You enjoy providing Tier 2 support while multitasking in a fast-paced environment ... Amentum is seeking ** Tier 2 ** **IT Support Technicians** to join our team and support our **Washington, DC** customer. We are looking for team members… more
- William C Brown Inc (Chantilly, VA)
- …modeling. Location:Chantilly, VA. Description of Job Duties/Responsibilities: + The Tier 2 network field technician will support the installation and ... Tier II Technician EOE Statement We are...+ Respond to and resolve incident tickets. + Provide support to Tier 3 network engineers for incident… more
- BigBear.ai (Tysons Corner, VA)
- Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup ... being exposed to new technologies, systems, and processes. What you will do Provide Tier 2 helpdesk support for end-users Work in collaboration with Tier … more
- Leidos (Rockville, MD)
- …administrator and deskside technical support at our customer site as a **Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + This person ... the systems in the environment. + Provide technical guidance to Tier 2 and Tier 3 support teams. + Performs systems maintenance tasks, such as software… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician , Tier 2 Clearance: DOD Public Trust Status: Non-exempt Location: Onsite (Falls Church, VA) Compensation: $31.25 Responsibilities: + ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 ...Qualifications Would be Nice to Have:** + HDI Desktop Support Technician + ITIL Foundation Certification + ... of Travel: Local * * * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible for ensuring an outstanding level of customer… more
- KeenLogic (Washington, DC)
- …years' experience supporting Mobile operating systems, ie iOS, Android + 3+ years' experience in a Tier 2 support role + 2 + years' experience supporting ... captured + Troubleshoot incidents that cannot be resolved by Tier 2 + Provide knowledge articles and...for solving user problems requiring an advanced level of technician support + Serve as the technical… more
- Ankura (Washington, DC)
- …Overview: The Senior Service Desk Technician is responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users. The Service Desk ... Technician will provide technical support and leadership to Tier 1 team...required on a limited basis. Responsibilities: + Provide remote Tier 2 support and utilize… more
- CoreSite (Reston, VA)
- …for our day shift which requires the ability to regularly work from 11:00PM - 7:30AM. A Tier 2 technician will be responsible for day to day operations of ... services, and that internal customer demands are met. A Tier 2 technician requires the...CoreSite premises + Provide day-to-day exceptional customer service and support + Maintain and complete regular facility and security… more
- Red River (Chantilly, VA)
- …for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for maintaining ... We are looking for a Tier 1 Technician to join our...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed within… more
- SAIC (Washington, DC)
- …We are currently seeking an experienced, motivated, career and customer service oriented Desk Side Support Technician t to join our team to begin an exciting and ... with SAIC. Description: + The qualified applicant will provide Tier II help desk support to users...or ITIL certifications desired + Must possess at least 2 years of relevant work experience and a Bachelor's… more
- Sierra Nevada Corporation (Hagerstown, MD)
- …detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II, you will be using your skills and expertise to provide ... and IT standards, practices, policies, and procedures. The IT Support Technician reports to, takes direction from,...a Secret US Security Clearance is required **Preferred:** + Tier II desktop support experience + CompTIA… more
- TEKsystems (Hagerstown, MD)
- Description: Our client is looking to hire an onsite Desktop Support Technician for the Hagerstown, MD office. This person will be troubleshooting both hardware ... and software related issues. - Troubleshoot and resolve Tier 2 and 3 escalated technical issues...remediation utilities to identify, diagnose and correct issues - Support , troubleshoot and train end users on Microsoft Office… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... to new or first-time users in a mixed classroom/desk-side assistance training environment. Help Desk Support + Provides Tier I and Tier II help desk … more
- CoreSite (Reston, VA)
- …the maintenance to ensure the MOP is adhered to and uptime is maximized. + Provide Tier 2 troubleshooting input during an event related to the power and cooling ... As a member of CoreSite's Operations Support Center (OSC) team, and reporting to the...working with Internet Exchange Points + Experience dealing with Tier 1 & 2 carriers, ISPs, etc.… more
- CoreSite (Reston, VA)
- …quickly, contractors deliver quality services, and internal customer demands are met. A Tier IV technician develops creative approaches to keep operational costs ... The VA1 Facilities and Data Center Technician IV must possess an expert level of...shift which requires the ability to regularly work from 2 :00 pm to 10:30 pm EST Tuesday to Saturday.… more
- Link Solutions Inc (Frederick, MD)
- …+ Must be a US Citizen + Active DoD Security Clearance The PC Desktop Technician will support and manage the functionality and efficiency of desktop computers ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...of related peripherals. They will work as part of Tier 1 and 2 service teams to… more
- Lumen (Herndon, VA)
- …People power progress. Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for ... industries in The American Opportunity Index. We're looking for top- tier talent and offer the flexibility you need to...**The Role** We have an immediate opening for **Field Technician II** **.** The Field Technician II… more
