- ASM Research, An Accenture Federal Services Company (Washington, DC)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...application development teams to work on issues escalated to Tier 2 . + Adhere to the defined… more
- Chenega Corporation (Washington, DC)
- …migrations, and configurations as needed. Qualifications: + Experience in system administration and Tier 2 technical support in an enterprise ... Systems Administrator ( Tier 2 Support -...Systems Administrator ( Tier 2 Support - ServiceNow) Washington, DC...a Systems Administrator ( Tier 2 Support - ServiceNow) to provide technical … more
- Capital One (Mclean, VA)
- …are consistently aligned with industry best practices and enterprise standards, while providing Tier 2 technical support . Collaboration with senior ... Support & Troubleshooting** **: Provide comprehensive technical support , serving as a Tier 2 escalation point, diagnosing system faults, performing… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- …Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier 2 technical support to end users under the program. This role ... cases as needed. Key Responsibilities: + Deliver Tier 1 & 2 technical support to end users for PCs, servers, printers, VDIs, and other peripherals. +… more
- Oracle (Washington, DC)
- …+ **Incident Management:** Serve as escalation point and leader for incident response, overseeing tier 2 technical support for field teams and ... of service development needs for equipment retirement and refresh projects. + **Day 2 Operations Management:** Proactively address 'day 2 ' operational issues to… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …ongoing technical support_ . + _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and ... tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering,.... + _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .… more
- Koniag Government Services (Washington, DC)
- …IT Systems LLC, a Koniag Government Services company, is seeking a Tier 2 Help Desk Engineer to support KITS and our government customer in Washington, ... to perform the duties of a Tier 2 Help Desk Engineer to support a...software products + Provide desktop, laptop, and tablet computer technical support to agency users + Implement,… more
- William C Brown Inc (Springfield, VA)
- Systems Administrator ( Tier 2 Desktop Support ) EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive ... law. Description WCBinc is looking for a Systems Administrator ( Tier 2 Desktop Support ) to...with; Windows 7; Windows 10; Citrix; SMS; and SCCM Technical understanding of Microsoft Office applications (Outlook; Word; Excel;… more
- CACI International (Sterling, VA)
- … support to end-users for PC, server, and mainframe applications or hardware. + Support the Tier 2 Enterprise Service Desk team across multiple ... separated team is crucial. **What you'll get to do:** Support end-user applications and work in a multi- tier...2 Technician T1 - Bachelors Degree in related technical field + Tier 2 … more
- General Dynamics Information Technology (Quantico, VA)
- …Be Able to Obtain:** Top Secret **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support ,IT End User ... Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in...incidents + Consult with the user community to resolve technical problems and answer queries by telephone or self-service… more
- Koniag Government Services (Washington, DC)
- …holidays, three weeks paid time off, and more. We are seeking an experienced Tier 2 Network Administrator to investigate and resolve complex network issues ... Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS**...escalated from the Tier 1 team. The Tier … more
- TekSynap (Arlington, VA)
- …day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier -II Work Center support to receive and log trouble calls, track, resolve, ... with the highest levels of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk functions and DISAC 310-175-9. + Must have… more
- Leidos (Chantilly, VA)
- …the Tier II Network Technician are as follows: + The Tier 2 network field technician will support the installation and maintenance of the client LAN/WAN ... Modernization Sector at Leidos has an opening for a Tier II Network Technician** to support computer...Compliance with Department of Defense (DoD) 8570 Information Assurance Technical (IAT) Level 2 . + Knowledge of… more
- GetWellNetwork, Inc. (Bethesda, MD)
- …that focuses on on-going knowledge transfer and professional development + Mentor and upskill Tier 2 agents so there is expanded knowledge and skill sets, ... Title: Application Support Engineer ( Tier 3) Reporting to:...operations Requirements: + Current or previous experience in a technical Support or Engineering role at Get… more
- Tyto Athene (Washington, DC)
- **Description** Tyto Athene is searching for a ** Tier 2 Incident Response Analyst (IR)** to support a law enforcement customer in Washington, DC. Our IR ... protected by applicable law. Submit a Referral (https://careers-gotyto.icims.com/jobs/1606/ tier - 2 -incident-response-analyst day-shift/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889) **Location** _US-DC-Washington_ **ID**… more
- TekSynap (Bethesda, MD)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The ** Tier 2 /3** **Mission IT** ** Support Analyst** will resolve mission-impacting IT incidents ... additional experience may be substituted + 2 + years of Tier 2 /3 support in a DoD/IC environment. + Experience with Windows/Linux troubleshooting and… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the Network. +… more
- M. C. Dean (Springfield, VA)
- …for performance issues and + Analyze alerts, verify incidents, and escalate issues to Tier 2 or higher as + Perform initial troubleshooting steps and document ... world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our...skills and expertise through a combination of professional and technical training programs, including leadership training and tuition reimbursement.… more
- Nightwing (Falls Church, VA)
- …markets. Nightwing is seeking to hire a Cyber Threat Management Specialist. The Tier 2 Analysts perform deep-dive incident analysis by correlating data from ... advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our… more
- GovCIO (Washington, DC)
- …to this job (https://careers-govcio.icims.com/jobs/5202/ tier - 2 -service-desk-analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** ... **Overview** GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT...fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent communication skills… more