- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service ...Help Desk . + 0-2 years of customer service or public relations experience. + Experience with an… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work… more
- General Dynamics Information Technology (Washington, DC)
- …+ Provide program support as a Service Desk Supervisor + Supervise 45 Service Desk Technicians Tier 1 and 1.5. + Responsible for the daily operation ... for staff scheduling and coverage for the Service Desk hours 24/7/365 + Perform agent activities when necessary - handle customer calls/web submits + Work… more
- Interactive Government Holdings, Inc. (Springfield, VA)
- …provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data ... the Army by providing and managing quality self-development programs and services. Service members will be provided with opportunities to continue their education,… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... SCI eligibility. This role is required to provide exceptional Tier 1- Tier 3 support, managing complex customer...software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met… more