- SAIC (Washington, DC)
- …strategies with an emphasis on timely IT services and support. As the User Experience Service Delivery Manager , you will be responsible for the overall ... performance and management of End User Experience operations. You will supervise the...lieu of education may be considered. + 4+ years' experience in Service Delivery Management. + 2+… more
- Leidos (Washington, DC)
- …Looking for an opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT ... thrive, keep reading! **Primary Responsibilities Include:** + The End User Services Manager will be responsible for...Manager will be responsible for ensuring the successful delivery of Desk Side Support services to a Federal… more
- Highmark Health (Washington, DC)
- …key stakeholders at all levels to understand business objectives and guide User Experience (UX) design teams in developing customer-centric digital solutions ... + Master's Degree **WORK EXPERIENCE ** Required + 5-7 years' experience delivering user -centered digital design for multiple, complex digital initiatives… more
- Leidos (Washington, DC)
- …the Program Manager in gathering and analyzing requirements, leveraging end user and customer experience to drive solution design, and execute continuous ... candidate will have significant knowledge of M365 platform, services, and support user experience needs of users including training and knowledge creation… more
- Marriott (Bethesda, MD)
- …Inc. is looking for a Systems Engineer to join its Technology Workplace Products End User Tools team. The Systems Engineer serves as a Subject Matter Expert and will ... projects to ensure for successful completion. **CANDIDATE PROFILE** **Education and Experience ** **Required:** + Undergraduate degree in an engineering or computer… more
- General Dynamics Information Technology (Springfield, VA)
- …mission area's supporting numerous customer programs across the agency. The Service Delivery Manager is responsible for efficient oversight and management of ... Seize your opportunity to make a personal impact as a Service Delivery /Customer Engagement Manager supporting our intelligence customer. GDIT is your… more
- SAIC (Washington, DC)
- …requisite SLAs/XLAs and KPIs required to measure and continually improve the customer experience . The service delivery manager is responsible for ... **Description** The service delivery manager is accountable and responsible... experience delivering service solutions that improve customer / user experience 1. Within six months of… more
- Steampunk (Mclean, VA)
- …Refer a Friend (https://careers-steampunk.icims.com/jobs/5300/senior- delivery -program- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336029103) **Need ... mission-driven excellence. Steampunk is looking for an experienced Program Manager with an appetite for taking on new challenges....challenged each day with new and complex mission and delivery opportunities as you serve as the agile coach… more
- Xerox (Washington, DC)
- Service Delivery Manager **General Information** Press space or enter keys to toggle section visibility Country United States Department Service Delivery ... Tuesday, June 18, 2024 Working time Full-time Ref# 20033489 Job Level Executive Manager Job Type Experienced Job Field Service Delivery Seniority Level Associate… more
- Intermountain Health (Washington, DC)
- …of engaging subject matter experts in design and planning. + Demonstrated experience with user adoption and training. + Excellent leadership, communication ... success and innovation? We're looking for an experienced Program Manager to align leaders and drive strategic initiatives within...leaders and drive strategic initiatives within the HR service delivery area. As part of our team, you will… more
- KPMG (Washington, DC)
- …Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 21 **Function:** Business Support ... currently seeking a Manager , Software Lifecycle Console Manager & License Desk Service Delivery to...by appropriate parties); and monitor console adoption and end user experience by analyzing metrics, soliciting stakeholder… more
- Travelers Insurance Company (Washington, DC)
- …components of insights delivery . + Contribute significantly to data wrangling, user experience and interface design, semantic layer and material view design ... well-designed data assets and effective, compelling dashboards and visualizations. As the Manager , Business Insights Delivery , you will develop, deliver, evolve,… more
- Deloitte (Bethesda, MD)
- …+ Implementing products such as SailPoint, Ping, and/or Forge Rock identity manager solutions + Entitlement management, user credential management, user ... + Lead, manage, and develop the overall design strategy, delivery , and best practices of IAM capabilities + Architect...+ ISACA CISA or CISM Certification + 1 year experience in the following areas: + Supporting IAM in… more
- Deloitte (Washington, DC)
- …+ Utilize user research and feedback to refine product features and user experience . + Proficiently manage backlogs, including Epic, Feature, and User ... hold an active TS/SCI security clearance + 3+ years' experience in agile software product delivery , preferably...capacity + Expertise in backlog management, including Epic, Feature, User Story development, and refinement. + Experience … more
- ICF (Reston, VA)
- …strategy and the practical development of the solution to ensure optimal functionality and user experience . + Partner closely with IT to align efforts and ... Description ICF is seeking a Procurement System Manager that will play a key role in...groups and technical contributors to support access, analytics, and design/ user experience needs. + Define key metrics… more
- Marriott (Bethesda, MD)
- …user -centric, durable, and well-designed to balance security requirements and the user experience . **CANDIDATE PROFILE** **Required:** ** Experience and ... project management techniques and tools + 2+ years' Agile delivery experience + Undergraduate degree from an...that Marriott has the right platforms to support end user experience monitoring and remote control. +… more
- Capital One (Mclean, VA)
- …colleagues **Basic Qualifications** + At least 6 years of experience with user interface and user experience design **Preferred Qualifications** + ... United States of America, McLean, Virginia Product Design Lead, Manager level The Design team at Capital One is...experience + Advanced degree, trainings, or certifications in User Interface design + Designing for cross-channel experiences +… more
- Marriott (Bethesda, MD)
- …at using data and insights to guide product decisions. You are passionate about user experience and relentlessly push to understand global customer needs via a ... Experience with Adobe Suite including Adobe Analytics, Adobe Experience Manager , and Adobe Target; + Digital...of product roadmap; + Combine data analytics, product metrics, user experience research, competitive and market analysis,… more
- Govini (Arlington, VA)
- …adoption across Govini's user base and delivering an inspiring customer experience . The Manager of Product Implementation is responsible for defining and ... support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making...decisions in ambiguous settings, and delivering results related to user adoption, retention, and renewal. This role is a… more
- Ryder System (Washington, DC)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... who provide application support and development to the Marketing business lines. The Manager oversees the Scrum teams responsible for the development and support of… more