- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of HSPD-12 Helpdesk - Customer Support . Job Description: Summary: The HSPD-12 ... Helpdesk - Customer Support shall provide support ...have in-depth knowledge of and skills in Windows-based and web -based desktop applications, such as Microsoft Office Professional, Microsoft… more
- Leidos (Reston, VA)
- **Description** This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is ... technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software… more
- Advantage SCI (Washington, DC)
- …If issues are related to computer credentialing, refer the employee to the ITSC Helpdesk . * Operate and support CCure 9000 and PassagePoint Global experience ... Job Descriptions: Position: Personnel Security Specialist Reports To: The Customer and Project Manager Clearance Type: Active TS Clearance Work Location: Washington… more
- CACI International (Chantilly, VA)
- …recurring problems and patterns of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level II - Security ... + The ability to multi-task, specifically focused with creating support tickets in a web -based CRM and...+ Customer service and/or support experience working in… more
- General Dynamics Information Technology (Chantilly, VA)
- …or work experience. * Required Experience: 3+ years of related experience in helpdesk support and or networking * Required Technical Skills: Customer ... Service Desk Technician joining our team to improve overall customer satisfaction. **HOW A SERVICE DESK TECHNICIAN WILL MAKE...+ The ability to multi-task, specifically focused with creating support tickets in a web -based and troubleshoot… more
- ManTech (Mclean, VA)
- Provides technical support and customer service to the organization's users of computer applications and hardware (eg, PCs, servers, mainframes). Answers ... system/application access, and telecommunications systems. + Provide Data Transfer Officer support moving files from one system to another. **_Deskside Support… more
- General Dynamics Information Technology (Chantilly, VA)
- …a talented and motivated Systems Operations Specialist to provide Tier 1 application helpdesk support . + As a secondary responsibility, this role will provide ... service skills + Advanced user experience with multiple web browsers + End user technical support ...Secret/SCI with Polygraph + **Preferred Skills:** + Experience with customer support systems, like Remedy or ServiceNow… more
- Lumen (Washington, DC)
- …updated with daily progress reports on any assigned actions. + Utilize Solarwinds and Web Helpdesk access this position will monitor and isolate layer 2/3 ... they reside. **The Main Responsibilities** + Responsible for identifying and resolving customer reported trouble. + Providing advanced technical support to… more
- GovCIO (Washington, DC)
- …Manager as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support , and/or web analytics. + Manage and track ... is currently hiring for aIT Generalist (Remote) for a legacy application to support the Department of Veteran Affairs (VA). This position will be full-time and… more
- Office of Inspector General (Washington, DC)
- …Performs a variety of activities in the areas of training and development to support the Office of Assistant Inspector General for Administration and the Office of ... are illustrated by performance of any combination of the following: Provides support with the learning management systems in all functional areas. Assists with… more
- General Dynamics Information Technology (Washington, DC)
- …MS Operating Systems, Microsoft Office 365 and specialized DoS applications via multiple support channels including phone, email, chat sessions, web forms, and ... None **Job Family:** SCA **Skills:** Problem Resolution,Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of related experience **US Citizenship… more
- Koniag Government Services (Chantilly, VA)
- …Koniag Government Services company **,** is seeking an IT Accessibility Specialist to support **KMS** and our government customer . **This is a Remote ... using ANDI, ACRT, and Deque axe tools to evaluate web content for WCAG conformance and document test results....in Microsoft Teams environment. + Ability to use ServiceNow-based helpdesk tools to track and document work. **Requirements:** +… more