- Hills Bank (Hills, IA)
- …a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can ... via channels such as telephone, email, and chat. ACCOUNTABILITIES: Customer Support: + Handle customer telephone calls and respond to secured and unsecured email… more
- Molina Healthcare (Iowa City, IA)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... engagement. * Handles escalated calls on behalf of management. * Provides excellent customer service for all call center communication channels. * Accurately… more
- Molina Healthcare (Iowa City, IA)
- …Qualifications** * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination of ... JOB DESCRIPTION **Job Summary** Provides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers,… more