- Terracon (Olathe, KS)
- …**Preferred Certification:** + A+ certification **Exemption:** Non-exempt **Requisition ID:** 27938BR **Posting Title:** IT Service Desk Support Staff I ... to telephone calls, emails, and chat sent to the IT Service Desk system as...emails, and chat sent to the IT Service Desk system as the first level...a more senior IT Service Desk level or tier 2 support . +… more
- Insight Global (Leawood, KS)
- …to minimize downtime and ensure operational efficiency. 3. Ticket Management: Manage service desk tickets, ensuring timely resolution and accurate documentation ... 8. Compliance: Adhere to company policies, procedures, and industry regulations related to IT service delivery and data security. We are a company committed… more
- HCA Healthcare (Overland Park, KS)
- …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... Analyst 2 serves as a key onsite clinical IT resource for facility implementation and support ...resolve incidents or fulfill requests received from the division Service Desk or other division or facility… more
- Zurich NA (Overland Park, KS)
- …all inquiries into the Help Desk problem management system. * Complies with IT service management governance, standards and polices. * Provides input for ... Degree and No prior experience required in the Application Support area AND * Customer service experience * Experience in analyzing computer problems * Rating… more
- TEKsystems (Lenexa, KS)
- …support , and fully document IT projects within the organization Skills: Help desk , Support , Customer service , Windows 10, Office 365, Microsoft Suite, ... Operating System Software, Android, Mac, active directory Top Skills Details: Help desk , Support ,Customer service ,Windows 10,Office 365 Additional Skills &… more
- HCA Healthcare (Overland Park, KS)
- … support as needed. i) Serves as a lead or subject-matter expert for provider support to the Service Desk Community. 3. Access: a) Collects, validates, ... Provider Solution Specialists in the integral role for HCA IT &S. Using a balanced combination of customer service...service requests and incident resolutions through the Division Service Desk . Reviews problem tracking databases and… more
- HCA Healthcare (Overland Park, KS)
- …working with enterprise and facility resources as an application SME to resolve service desk incident tickets with an increased responsibility over analysts ... **Supports team, division, and multiple facilities as a key IT resource for application implementation and support ...operational policies and best practices, contributing to enterprise and IT service management goals.** **. Helps to… more
- Sedgwick (Overland Park, KS)
- …to develop, implement and monitor sales approach per deployment. + Off-season requirements support local appraiser coverage, desk review and training. + ... an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening… more
- TEKsystems (Lenexa, KS)
- …* Stay up-to-date with ServiceNow releases, features, and best practices Skills: Help desk , Support , Customer service , Windows 10, Office 365, Microsoft ... cause analysis, and implement preventive measures * Provide user support and training to ensure efficient use of the...Glide) for customizations and automation * Solid understanding of IT service management (ITSM) processes and best… more
- H&R Block (Lenexa, KS)
- …stronger each year. Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations ... wellness needs. + **Medical coverage** and well-being programs including mental health support and coaching + **401k Retirement** Savings Plan and Employee Stock… more
- Optiv (Overland Park, KS)
- …for Optiv clients in many cases, engineers deliver both third-party Authorized Support and Technology Management service lines and directly assist Optiv ... experience, with exposure to Microsoft and UNIX/Linux-based operating systems. + Previous IT help desk experience preferred. + A passion for information,… more
- Marriott (Overland Park, KS)
- …Information** Part-Time, Overnight Shift, Weekly Pay, Travel Discounts, Front Desk , weekend availability required **Job Number** 24096695 **Job Category** Finance ... all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine… more