- Weatherford (Broussard, LA)
- …This technology requires a skilled workforce that can be trained to deliver high service quality with no oversights. To achieve this the Field Specialist, need ... Maintain good standings with the Weatherford sanctioned driver's policy QUALITY + Maintains service quality ...day and must return all phone calls from the Customer Service Team within 2 hours of… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Justice, Bureau of Prisons/Federal Prison System (Oakdale, LA)
- …relative to quality assurance . Experience evaluating and investigating quality trends, deficiencies and customer related problems and developing and ... maintain a formal quality assessment program in compliance with the quality assurance program statement. Leads the continuous evaluation and investigation of… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- CGI Technologies and Solutions, Inc. (Lafayette, LA)
- ** Quality Assurance Manager** **Category:** Testing/ Quality Assurance **Main location:** United States, Louisiana, Lafayette **Alternate Location(s):** ... Description:** CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead ...a dynamic team environment. . Desire for excellence in customer satisfaction, process and product quality , and… more
- Applied Technical Services, Inc. (Metairie, LA)
- Appraisal Quality Assurance Analyst Job Details Job Location USF METAIRIE - METAIRIE, LA Remote Type Fully Remote Position Type Full Time Salary Range $120000.00 ... detail, a solid work ethic, and a positive, growth-minded attitude. Appraisal Quality Assurance Analystis responsible for applying specialty knowledge and… more
- Balchem (St. Gabriel, LA)
- Sr. Quality Assurance Supervisor Department: Operations - Saint Gabriel Location: St. Gabriel, LA Start Your Application ... about our dynamic, stable and growing company, visit www.balchem.com. POSITION SUMMARY: The Sr Quality Assurance Supervisor is the leading member of the site … more
- Graham Packaging Company (Port Allen, LA)
- …and growth. **Overview** **Graham Packaging Company has a new job openings for Quality Assurance Technicians based in Port Allen, LA.** + **Weekly pay ... of quality for bottles as defined by drawings, product specifications and Quality Assurance procedures. Assist in the training of new personnel on the… more
- Saia, Inc (Houma, LA)
- …resolves issues to improve service quality through process improvements and quality assurance initiatives. + Handles and resolves customer service ... issues and implements corrective actions to prevent disruptions in service quality . + Tracks the progress of...High school diploma or GED. + 2+ years of customer service or related experience. + Working… more
- Graham Packaging Company (Hammond, LA)
- …among the team. Work closely with cross-functional teams including production, engineering, and customer service to address quality concerns and implement ... action for continuous improvement and growth. **Overview** The Plant Quality Manager oversees the quality assurance...service :** Work closely with customers to address any quality defects and ensure no repeats. Monitor customer… more
- CVS Health (Sulphur, LA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Donaldsonville, LA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$19.75 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- M. C. Dean (Monroe, LA)
- …the Quality Assurance plan for the assigned business unit and/or service center. **Perform Quality Control tasks to include:** + Incorporate and lead MC ... and procedures for the control implementation. + Lead all activities involving quality assurance , compliance, audits, deliverables, and process improvement. +… more
- CenterWell (Baton Rouge, LA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Baton Rouge, LA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Houston Methodist (LA)
- …of diagnoses and procedures, and coding and documentation training. + Assists with quality assurance (peer) reviews to ensure data integrity and accuracy of ... At Houston Methodist, the Coding Quality Auditor position is responsible for ensuring accuracy...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Aaron's Inc (Winnsboro, LA)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- Aaron's Inc (Lake Charles, LA)
- …guest deliveries as directed by management + Clean and certify merchandise in the Quality Assurance Center for all items personally returned + Complete and ... 300 lbs. with the assistance of a dolly + Two years of retail/ customer service experience preferred + High School diploma or equivalent preferred + Excellent… more
- IBM (Baton Rouge, LA)
- …solutions and AI technologies, particularly in the context of testing, automation, and quality assurance . Lead the practice in developing and refining our ... for a seasoned IBM Associate Partner - SAP AI-Enabled Testing-as-a- Service Architect to join our team and lead the...solutions, with a strong focus on testing, automation, and quality assurance . * Deep understanding of AI… more
- Securitas Security Services USA, Inc. (New Orleans, LA)
- …to security personnel and Field Supervisors. Ensure that teams consistently deliver high- quality service while adhering to client expectations and company ... standards. 2. **Client Engagement & Quality Assurance :** Serve as the primary liaison...+ Excellent oral and written communication skills + Exceptional customer service orientation with a focus on… more
