- Molina Healthcare (Louisville, KY)
- …position will help preserve service excellence through monitoring and assessing customer interactions of Call Center Associates; documenting agent ... of progressive work experience in Quality Assurance/Auditing, Call Center , or Customer Service . **Preferred Education** Bachelor's Degree or equivalent… more
- Molina Healthcare (Louisville, KY)
- …School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate degree ... and written coverage determinations and appeals. + Records calls accurately in call tracking system. + Maintains specific quality and quantity standards. **JOB… more
- Kelly Services (Louisville, KY)
- …communication skills. + Have excellent attendance history. + Have 1-3 years previous experience in a customer service call center or retail customer ... and service + Maintaining thorough knowledge and understanding of the customer service center and company operations to assist customers and resolve… more
- Actalent (Louisville, KY)
- Job Title: Customer Service Representative/Front Desk/Front Office/ Call center Job Description As a Customer Service Representative, you will be ... requests from patients and healthcare providers, meeting or exceeding service level goals. You will handle a high volume...+ High school diploma or GED. + High volume call experience. + KY pharmacy license before starting. +… more
- AIG (Jeffersonville, IN)
- …independently and as part of a team.* Superb organizational skills. * Previous customer service and/or phone experience.* Ability to multi-task and handle ... ensuring an acceptableclaim resolution. They are a liaison between the client, customer , and service provider; they provide a World Class level of service … more
- GE Appliances, a Haier company (Louisville, KY)
- …Minimum of 1-year Call - Center experience + Minimum of 2-years Escalated Customer Service experience + Ability to communicate effectively in English is a ... Since 1990, Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns… more
- BrightSpring Health Services (Louisville, KY)
- …+ Complete call logs and call reports + Provide leadership/ coaching to Customer Service Center Representatives + Review Respect & Care Service ... + Must be able to work evenings and on call + Managing inbound 800 line customer ...skills and etiquette via phone and email + Professional Customer Service skills with basic sales, building… more
- Molina Healthcare (Louisville, KY)
- …Associate's degree or equivalent combination of education and experience **Preferred Experience** + Customer Service / Call Center experience in health ... and strives to meet or exceed call center metrics while providing high quality consistent customer service + Removes barriers for member's, escalating… more
- Kelly Services (Louisville, KY)
- …a high school diploma or equivalent + Possess two (2) years of work experience in a customer service or customer -focused role + Have one (1) year of work ... from patients and healthcare providers while meeting or exceeding service level goals + Balancing priorities between inbound calls,...experience in a pharmacy or call center environment + Demonstrate a proven… more
- Fresenius Medical Center (Radcliff, KY)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including ... competencies and skills for the position, including excellent communication, customer service , continuous quality improvement, relationship development, results… more
- Elevance Health (Louisville, KY)
- …timely manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of ... authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a… more
- Elevance Health (Louisville, KY)
- …timely manner. **Minimum Requirements** + HS diploma or GED + Minimum of 1 year of customer service or call - center experience; or any combination of ... authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. + Refers cases requiring clinical review to a… more
- TEKsystems (Clarksville, IN)
- …Technical Issue Resolution (Telecommunications) 3. Data Entry Skills Support, Customer service , Troubleshooting, Call center , Customer support, ... Technical support Top Skills Details Support, Customer service ,Troubleshooting, Call center , Customer support,Technical support Additional Skills &… more
- Molina Healthcare (Louisville, KY)
- …- Friday 8:00am - 4:30pm CST). No time off allowed during training. + **Shift** - Call Center Open from 7:00am - 7:00pm CST Shifts assigned during training. + ... goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center...EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Glory Global Solutions (Louisville, KY)
- … Service team, you will be empowered to:* Directly manage all aspects of customer service and care with our clients * Independently troubleshoot and repair a ... ie mechanics, electronics, automation, data processing preferred Qualifications: * Excellent customer service and communication skill* Working knowledge of… more
- The Raymond Corporation (Louisville, KY)
- …Indiana and West Virginia, Raymond Storage Concepts is an authorized sales and service center for Raymond Corporation, a global leader in materials handling ... Service Technician is responsible for troubleshooting lift truck service call issues and performing repairs and...interpret electronic and hydraulic diagrams and schematics * Exceptional customer service skills * Must maintain a… more
- ADP (Louisville, KY)
- …retirement plans regarding day to day record keeping matters and provides prompt customer service . Proactively communicates regularly with client to evaluate and ... service , client satisfaction and client retention. Working knowledge of 401k, call center , relationship management or similar experience + Shows knowledge of… more
- Link Solutions Inc (Fort Knox, KY)
- …Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". If you're looking for a technology company that values ... Link Solutions Inc. is seeking a Help Desk Support Service Specialist to join our team in support of...team in support of the US Army's Network Enterprise Center at Fort Knox, KY. + Must be a… more
- Humana (Louisville, KY)
- …display high level of integrity and professional judgement + Demonstrate exceptional customer service skills to provide solutions and achieve desired business ... to the Security Manager and is responsible for supporting day-to-day Fusion Center Operations. The Security Professional 1 will conduct open-source monitoring in… more
- Humana (Louisville, KY)
- …display high level of integrity and professional judgement + Demonstrate exceptional customer service skills to provide solutions and achieve desired business ... business operations. The Security Professional 2 will work cross functionally with Fusion Center Analysts and Humana Safety & Security program leads to support the… more