- Deloitte (Philadelphia, PA)
- …promptly and professionally with users and support teams, ensuring a positive customer support experience . + Mentor less experienced analysts, promoting ... tax business with digital technology, consider working with the US Tax Transformation technology team. This is an exciting opportunity to support global execution… more
- Wolters Kluwer (Philadelphia, PA)
- …is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our service ... first operations. **Qualifications:** + **Proven** **Global Leadership:** 10+ years of customer service operations experience including experience … more
- American Water (Camden, NJ)
- …. Serve as a key advisor to the Chief Customer Officer on customer experience , digital transformation . Lead and mentor cross-functional teams, including ... with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and… more
- Merck (North Wales, PA)
- **Job Description** **Reporting to the CFA Strategy and Operations Lead, the Customer Facing Application (CFA) Strategy and Operations Senior Specialist executes the ... strategic roadmap for US Commercial customer -facing applications, including the evolution of Veeva and Veeva...The CFA senior specialist will directly contribute to the transformation to a bi-directional engagement model through our Veeva… more
- TEKsystems (Wayne, PA)
- …* Problem-solving skills and a passion to create customer satisfaction. * Previous customer service experience * Bi-lingual a plus but not required. * ... with technical teams to deliver timely solutions. This role requires exceptional customer service skills, technical understanding, and the ability to manage… more
- Deloitte (Philadelphia, PA)
- …and articulate business during sprint demo/feature demos. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations. + Minimum of 3+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …with clients throughout each phase of implementation. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- Deloitte (Philadelphia, PA)
- …commitment to excellence in Oracle CRM implementations. The Team Our Sales & Service offering drives global customer transformation by designing and ... implementing innovative experiences across customer service , sales, and field service . We blend...Service operations + Minimum of 2+ years of experience leading multiple project teams simultaneously on relevant engagements… more
- TEKsystems (Philadelphia, PA)
- …Windows 10, Desktop, Imaging, Office 365, Hardware support, Active directory, Customer service , Technical support, ServiceNow Additional Skills & Qualifications ... - This position involves client interaction, so excellent communication, customer service skills, and attention to detail...the main site in Philly or the KOP location. Experience Level Intermediate Level Job Type & Location This… more
- TD Bank (Mount Laurel, NJ)
- …in delivering strong capital efficiency & positive impacts to the customer experience (Preferred) **Physical Requirements:** Never: 0%; Occasional: 1-33%; ... improvement opportunities, with measurable results and positive impact to Customer , Employee, capacity, service levels and/cost to...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- M&T Bank (Wilmington, DE)
- **Overview:** Join M&T Bank's Office of the Customer & Transformation and transform how we serve Commercial and Business Banking clients. As a Senior ... **Education and Experience Required:** + Bachelor's degree, or equivalent work experience + 3+ years relevant work/ service design experience **Education… more
- Deloitte (Philadelphia, PA)
- …Leverage customer insights and analytics to shape strategic choices around customer and commercial transformation that deliver real business value. Here, ... world's leading organizations navigate change and shape the future. Gain hands-on experience and targeted training that will strengthen your advisory skills and… more
- H&R Block (Warrington, PA)
- …assigned Your Expertise: + Experience working in a fast-paced environment + Previous experience in a customer service environment + Ability to multi-task ... improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation,… more
- Cognizant (Philadelphia, PA)
- …Transformation , Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience , and Customer Service . **Work Model** We strive to ... are seeking an Experience Partner with AI/Digital transformation experience in the high tech space...the market/industry account management team as well as adjacent service lines to build solutions and support needs. Cognizant… more
- SAP (Newtown Square, PA)
- …Service . You need a holistic offering. What you need is Business Transformation -as-a- Service . RISE with SAP brings together everything you need to transform ... a technical migration to the cloud. A holistic business transformation is about changing the whole culture and mindset...cloud architecture role is an advantage 8 years of customer -facing SAP Technical Consulting experience 8 years… more
- SAP (Newtown Square, PA)
- …Service . You need a holistic offering. What you need is Business Transformation -as-a- Service . RISE with SAP brings together everything you need to transform ... a technical migration to the cloud. A holistic business transformation is about changing the whole culture and mindset...architecture role is an advantage + 8 years of customer -facing SAP Technical Consulting experience + 8… more
- SAP (Newtown Square, PA)
- …and technical architecture expertise to deliver impactful solutions that align with customer strategy and operational goals. + Hands-on experience with SAP ... design, implementation, and change management initiatives across complex environments. + Experience supporting key phases of the customer lifecycle-including… more
- SAP (Newtown Square, PA)
- …sales, customers, and SAP subject experts. + Collaborate with customers to assess transformation requirements, quickly ramping up on DMLT Service Portfolio to ... and opportunities promptly. + Drive the adoption of DMLT Automation topics within customer projects. **Qualifications:** + 10 years experience SAP services sales… more
- Iron Mountain (Moorestown, NJ)
- …leadership, strategic thinking, ownership, accountability, and a relentless focus on the customer experience to deliver strong operational and financial results. ... provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art… more
- UGI Corporation (King Of Prussia, PA)
- …enterprise AI strategy that drives measurable business outcomes, including enhanced customer experience , operational efficiency gains, and new revenue ... through predictive analytics and intelligent automation. + Architect AI solutions for customer -facing, customer service , field operations, distribution, IT,… more