- Trustmark (Topeka, KS)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- HomeSafe Alliance (Topeka, KS)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- HomeSafe Alliance (Topeka, KS)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Intermountain Health (Topeka, KS)
- …our mission of Helping People Live the Healthiest Lives Possible. Our Supply Chain Sourcing Manager is part of our Sourcing Center of Excellence (COE) and leads ... **Job Description:** The Supply Chain Sourcing Manager I is responsible for leading and coaching...**Anticipated job posting close date:** 10/03/2024 **Location:** Supply Chain Center **Work City:** Midvale **Work State:** Utah **Scheduled Weekly… more
- General Motors (Topeka, KS)
- …if you live within a 50-mile radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report to that location three times a ... the larger Performance Driven Marketing (PDM) team, the Lead Marketing Technology Product Manager is a key leader focused on enabling the development and roll-out of… more
- Hilton (Topeka, KS)
- …part of an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! As a Group Sales Manager ... Work with the Director of Sales, the Director of Revenue, and the General Manager to develop the sales and pricing strategies during the weekly groups pick\-up calls… more
- HealthEdge Software Inc (Topeka, KS)
- **Overview** **Overview:** We are hiring aSeniorProduct Manager (SPM)tojointheStaff Experienceteam and ownclinical staff satisfaction and efficiency, serving the ... creating world class customer experience.Thestaff product managerwill report to theGroupProduct Manager of the Staff Experience Team. Candidates will be expected to… more
- CVS Health (Topeka, KS)
- …care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just ... to helping manage chronic and specialty conditions. As Pharmacy Manager , you have one of the most significant roles...If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... for the mission. Stay for the culture. **What You'll Be Doing:** As a Project Manager on the Medical Policy team, you will work closely with Medical Policy teammates… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... health outcomes for this population. **What You'll Be Doing:** + This RN Care Manager The RN CM will be providing 100% remote interaction with patients and their… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** Evolent is looking to hire a Manager of HR Compliance to serve as a strategic leader and subject matter expert… more
- Evolent Health (Topeka, KS)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... driving results, and collaborating with others. **Collaboration Opportunities:** + The Manager , Client Services oversees daily utilization management and directs the… more
- General Motors (Topeka, KS)
- …are seeking a highly skilled and experienced Hands-On Technical Lead to join our AI Center . The ideal candidate is a Data Scientist with a proven track record of ... trends, and advancements, bringing innovative ideas to the AI Center . + **Cross-Functional Collaboration:** Work closely with data engineers,...or application for employment, email us at ###@GM.com or call us at ###. In your email, please include… more
- Confluent (Topeka, KS)
- …Data Connects Us. **About the Role:** The Confluent Global Partner Marketing Center of Excellence (COE) is chartered with building repeatable, scalable "with" and ... form/promotional assets (blogs), down funnel CTAs, digital nurture flows, and Sales/SDR call scripts. + Regularly engage with Field Marketing stakeholders. Serve as… more
- Evolent Health (Topeka, KS)
- …or healthcare related field is a plus. + 5-8 years' experience with customer service/ call center operations within a managed care organization, health plan, or ... a plus. + 10+ years of progressive management/supervisory experience supporting customer service, call center or related departments is a plus. + Extensive… more
- Wolf Creek Nuclear Operating Corporation (Burlington, KS)
- …Engineer REQUISITION: TRA00VA DEPARTMENT: Substation Construction & Maintenance - F&M Service Center , Topeka Operations Center , Manhattan Service Center or ... budget ⦁ Development of future year budgets ⦁ Serve as Project Manager on larger Capital Maintenance Projects including Contractor coordination and supervision ⦁… more
- Humana (Topeka, KS)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... product agile development model. This individual will be a hands-on, participative manager who will lead a broad cross-functional team to identify opportunities to… more
- CenterWell (Topeka, KS)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- CenterWell (Topeka, KS)
- …consumer experiences **Preferred Qualifications** + Knowledge of insurance processing or call center processes/practices + Develop strategies for adapting to ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more
- Humana (Topeka, KS)
- …to the Finance team. Supports system monitoring, file transmissions, member communications, call center inquiries, and production issues resolution. Works well ... CenterWell, a Humana company: CenterWell creates experiences that put patients at the center . As the nation's largest provider of senior-focused primary care, one of… more