- Insight Global (Oak Brook, IL)
- …. Skills and Requirements MUST-HAVE SKILLS: 1 + years of experience in a Customer Support /IT Support specialist role o Ability to learn how to ... Job Description We are seeking an IT Support Specialist for our client in the education...knowledge, experience working with a ticketing system, and excellent customer service skills We are a company committed to… more
- ADP (Elk Grove Village, IL)
- …Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.** **RESPONSIBILITIES:** + Provide Tier 1 customer support + Respond ... Related Searches: Customer Service, Data Entry, Consulting, Resume, Interview, Job...else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in… more
- Eligo Energy, LLC (Chicago, IL)
- …fees according to company guidelines + Act as a subject matter expert for the Tier 1 Customer Service Team + Provide courteous, prompt, and accurate ... Eligo Energy is seeking a Customer Service Representative who wants to provide excellent...electronic communication. + Take escalated calls that filter through Tier 1 agents + Promotes a positive… more
- Veralto (Chicago, IL)
- …ticketing system (Jira). + Inspire team to innovate and exceed expectations. + Resolve Tier 1 cases using the knowledge database, FAQs, and training materials. + ... training, on-the-job development, and coaching. + Total rewards that support your success at work and beyond, including comprehensive...appropriately. **The essential requirements of the job include:** + 1 -2 years in an HR, Customer Service… more
- RKON (Chicago, IL)
- Analyst ( Tier 1 ), End User Engineering About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and ... with Microsoft 365 and Teams. Must possess above average customer service, organizational, verbal and written skills. The goal...methods (phone, ticket (email/portal), chat, etc. + Provides Level 1 and 2 support for incidents (problem/issues)… more
- Keeper Security, Inc. (Chicago, IL)
- …escalate more in-depth issues to the Tier 2 team + Provide excellent B2B customer service and top notch support + Maintain a high level of professionalism ... Keeper is hiring a passionate Customer Support Representative to contribute knowledge...a positive rapport with each of them Requirements + 1 + years of experience in a technical support… more
- SAP (Naperville, IL)
- …& Purpose** The Strategic Events lead is the primary owner of events strategy and tier 1 event execution for North America Field Marketing. Success in this role ... includes world-class execution of Tier 1 events on behalf of SAP North America in support of pipeline, revenue and pipeline conversion goals; and leading the… more
- Kiewit (Chicago, IL)
- …work plans and work packages. + Assist in field surveying and work layout support including elevation, control points, and compilation of as-built data. + Assist in ... contract documents. + Perform basic engineering calculations and technical drafting to support field operations. + Assist Engineers to gather and prepare data for… more
- Kiewit (Chicago, IL)
- …As part of this team of highly specialized design professionals, you will support a variety of substation, transmission and distribution projects ranging from 12kV ... + Communicate and coordinate project activities with project lead, customer representatives, and other stakeholders. **Qualifications** + Bachelor of Science… more
- Crash Champions (Westmont, IL)
- …development teams to improve products and services + Maximize first time resolution of customer queries + Provide training support and basic technical support ... Caliber Elitek Elite Mobile Auto Solutions Journeyman Technical Parts Detailer customer service service advisor **Responsibilities** + Provide information and advice… more
- International (Lisle, IL)
- …email or chat sessions or case system, including Tier 1 and Tier 2 support levels. + Resolves customer concerns raised during installation, ... -centric activities. Troubleshoots product problems and recommends corrective action. Documents customer information and recurring technical issues to support … more
- Argonne National Laboratory (Lemont, IL)
- …Director. This position is responsible for supervising and mentoring a team of 3-5 Tier 1 and Tier 2 support professionals in the IT Service Desk, which ... systems + Foster a culture of continuous learning and collaboration within the team Customer Support and Incident Management: + Ensure incidents and requests are… more
- Sinclair Broadcast Group (Chicago, IL)
- …Connected TV (CTV), and other omni-channel advertising solutions, to mid-market, tier 2, independent advertising agencies, and local media companies. The ideal ... and a deep understanding of the digital advertising landscape. **Responsibilities:** 1 . **Develop and Execute Sales Strategy:** Develop and execute a comprehensive… more
- International (Lisle, IL)
- …bids, direct sourcing, BCC sourcing, and material buys. + Negotiations: Negotiate with tier 1 suppliers on new tooling, engineering changes, and VA/VE studies. ... seeking a highly skilled and motivated Tooling Manager to support our Procurement organization. This role involves managing all...and tooling costs. + Tooling Guidance: Provide guidance at tier 1 suppliers, troubleshooting issues leading up… more
- ServiceNow, Inc. (Chicago, IL)
- …This leader is responsible for five specific areas of responsibility, including: 1 . ** Customer Focused Pipeline Development:** Operate as the industry expert ... leader for Automotive is a role that operates together with ServiceNow's customer -centric industry transformation sales teams as well as with other key functions… more
- ServiceNow, Inc. (Chicago, IL)
- …AMS This leader is responsible for five specific areas of responsibility, including: 1 . Customer Focused Pipeline Development: Operate as the industry expert for ... enablement and customer development. Focus should be an accelerant for customer focused pipeline priorities. 1 . Solution Design and Enablement: Identify new… more
- Cengage Group (Chicago, IL)
- …unexpected events or issues that may affect attendance or performance. **Experience** + 1 -2 Years Experience in Customer Service + Bilingual - Fluently Speak, ... work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/ The Tier 2 - Student Advisor is a critical role responsible for… more
- CH Robinson (Wood Dale, IL)
- …Protection and Partner Government Agencies (PGA). You'll serve as a knowledgeable customer advocate, committed to providing excellent levels of customer service ... + Serve as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and… more
- ITW (Mokena, IL)
- …gauge suppliers. + Nominate supplier: Tooling/Parts/Gauges/Automation. + Develop packaging plans per customer requirements. + Support customer build and ... in a manufacturing environment. + Project management experience preferably Tier 1 automotive. PMI PMP certification preferred....decisions. + Ability to travel up to 35% to support the customer and launch process. +… more
- Rush University Medical Center (Chicago, IL)
- …Department: Employee Service Center **Work Type:** Full Time (Total FTE between 0.9 and 1 .0) **Shift:** Shift 1 **Work Schedule:** 8 Hr (10:30:00 AM - 7:00:00 ... as the first point of contact within the Employee Service Center (ESC) Customer Service team for issues and requests from current employees, former employees, and… more