- Fortive Corporation (Fairport, NY)
- …with a growth mindset! _Here's where you'll demonstrate your proficiencies:_ _Product Support :_ + Provide tier 1 quotations and technical documentation, ... **Role:** ** Customer Success Specialist** **Location: Fairport** **Excellent Pay and...inbound client requests. + Act as tier 1 phone support for inbound calls, escalating to tier 2 Applications… more
- St. John Fisher College (Rochester, NY)
- …and experience may be considered. Minimum of three years' experience in technical support , preferably in a higher education setting. Excellent communication, ... friendly campus community. Job Responsibilities: 40% - Provide tier two and higher support for the College community in response to assigned OIT Service Desk tickets… more
- Hobart and William Smith Colleges (Geneva, NY)
- …have excellent customer service skills, including the ability to communicate technical processes to non - technical individuals. Hobart and William Smith ... The Technical Service Coordinator will be a hands-on member of the technical support team responsible for technical service onboarding and off boarding,… more
- Deloitte (Rochester, NY)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support ...makers to present and sell ideas to various audiences ( technical and non - technical ) + Ability… more
- L3Harris (Rochester, NY)
- …exercises, they take place at the Training Center in Rochester, NY and at customer locations around the world. The Technical Training Department is dedicated to ... for current and future course development. To provide efficient and effective customer service, L3Harris Technical Trainers collaborate with internal business… more
- University of Rochester (Rochester, NY)
- …member of the Advancement Talent Management team, the Advancement Systems Technical Trainer will provide constituent management systems education training to ... be a key member of Advancements' internal constituent database support team, and will provide backup to the Assistant...Director, will lead the development and execution of all technical training elements for the Salesforce CRM implementation. +… more
- Paylocity (Rochester, NY)
- … satisfaction. As a Support Specialist I, you will administer both technical and non - technical support , building crucial relationships across ... promptly and effectively. This position requires a combination of technical expertise, strong customer service skills, and...Specialist include, but are not limited to: . Administer Technical and Non - Technical Support… more
- Hobart and William Smith Colleges (Geneva, NY)
- …and have excellent customer service skills, including the ability to communicate technical processes to non - technical individuals. + The ability to ... evening hours may be necessary. Annual pay rate- $35,000-$45,000 + 2-4 years technical support experience, or the equivalent combination of experience, education… more
- Robert Half Technology (Rochester, NY)
- …in the development and implementation of software applications. * Ability to provide technical support for software packages is mandatory. * Candidate should ... industry. * Demonstrated ability to communicate effectively with both technical and non - technical staff within...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- University of Rochester (Rochester, NY)
- …complex secretarial and administrative duties in a fast-paced environment in support of clinical, educational, and academic programs. Responsible for all clinic ... management while optimizing provider patient schedule, coordination of patient care and information/data support . THIS IS A HYBRID POSITION - NEED TO BE WITHIN A… more
- University of Rochester (Rochester, NY)
- …from others on technical change. - Ability to present technology in non - technical terms and recognize the extent to which a given audience requires ... Assistant Director is responsible for maintaining a high level of customer service and managing process improvements. Additional responsibilities may include… more
- Eaton Corporation (Rochester, NY)
- …include; accurate and timely plan and specification interpretation, quotation and technical support ; communication with customers, warehouse and plants to ... to position Eaton Electrical into preferred position in market and customer activity, providing technical knowledge regarding products/services, negotiating &… more
- Deloitte (Rochester, NY)
- …clients or other decision makers to present and sell ideas to various audiences ( technical and non - technical ) + Experience implementing other CRM platforms ... Salesforce Specialist Senior Customer & Marketing is creating a new model...business solutions in client-facing and team leadership roles (eg technical lead) + Development experience in Apex, Visualforce, Lightning… more
- Cornell Cooperative Extension (Rochester, NY)
- …Association Administrative Assistant provides high-level clerical and administrative support for the overall Association, Agriculture, Consumer Horticulture, Master ... various educational materials and coordinate event registration and catered and non -catered events. Serve as local information technology connection to the Shared… more
- EPI (Rochester, NY)
- …Requests via phone email and SolarWinds ticketing system. + Provide Level 1 & 2 technical support to EPI partners through service tickets. + Tracking all work in ... organizational skills. + Good written and oral communication skills; able to communicate technical information to non - technical users. + Must be detailed… more
- ProAmpac Holdings, Inc. (Rochester, NY)
- …- Friday 7am-3:30pm,** on call every 4th weekend. **FLSA Full Time, Non -Exempt** **Position Overview:** ProAmpac is seeking a Maintenance Technician to join the ... comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global… more
- LSI Solutions (Victor, NY)
- …relentlessly pursue better patient outcomes with state-of-the-art devices. After all, our customer is ultimately the patient. JOB TITLE: Quality Technician I, II, ... problem solve. The Sr. Quality Technician Level is a technical SME and or Team Lead who trains, coaches...Inspections (incoming and final product). + Segregate and control Non -Conforming Material. + Assist Quality Engineering with testing in… more
- University of Rochester (Rochester, NY)
- …from others on technical change required + Ability to present technology in non - technical terms and recognize the extent to which a given audience requires ... The Assistant Director is responsible for maintaining a high level of customer service and managing process improvements. Additionally, the Identity and Access… more
- University of Rochester (Rochester, NY)
- …redirects billing inquiries, handles patient/ customer complaints and provides basic technical support . Ensures appropriate use and distribution of Electronic ... support services including: general clerical, general information, way-finding, technical support , provider/service referral, patient registration, and… more
- University of Rochester (Rochester, NY)
- …course materials Create individual and group assignments in Blackboard Level one support in resolving unexpected technical issues in Blackboard Coordinate with ... QUALIFICATIONS: The successful Academic Administrator will: Possess excellent organizational, technical , and communications and customer service skills Work… more