- Molina Healthcare (Sterling Heights, MI)
- …**Required Experience** 1-3 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service . **Preferred Education** ... + Participates in internal listening sessions. + Assists Quality Manager in providing standard weekly and monthly reporting within...3-5 years of progressive work experience in Quality Assurance/Auditing, Call Center, or Customer Service .… more
- General Motors (Warren, MI)
- …overall goal for this position is to execute solutions that address unique/complex service concerns that exceed customer expectation. This position must work ... of Concern Compliance. Responsibilities include continuous improvement, effective delivery, customer retention and profitability in service operations and… more
- US Foods (Detroit, MI)
- …relationships and cold call to develop new business. * Exceptional customer service and interpersonal skills. * Competitive spirit and results driven ... profitability goals. Primary areas of responsibilities are: * Primary owner of customer relationship * Selling, and engaging customers in value added activities. *… more
- TD Bank (Southfield, MI)
- …this role. **Line of Business:** Product Management **Job Description:** The Product Manager oversees the end to end management of assigned products, services and ... programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's...meet the Bank's profit and loss objectives. The Product Manager manages a particular product or function supporting in… more
- Integra LifeSciences (Detroit, MI)
- …building, new account targeting, extensive product knowledge and exceptional customer service . The Account Managers will call on multiple call ... will work across Integra functional areas to ensure customer satisfaction. The Account Manager will work with their team to ensure that regional/corporate… more
- Allegion (Detroit, MI)
- …recognizes the most engaged workplace cultures in the world._ **Territory Manager , Stanley Access Technologies - Detroit, Michigan** Stanley Access Technologies is ... recognized as an industry leader in the manufacturing, installation, and service of automatic pedestrian doors. Our growing product and service offerings have… more
- Hospice of Michigan (Southfield, MI)
- …Assists the Director with all triage care delivery processes to continually improve customer care and service satisfaction outcomes. + Utilizes data to evaluate ... to the organization, to achieve desired outcomes. + May participate in the manager on- call rotation, as needed. + Responsible to support staffing coverage on any… more
- Nike (Auburn Hills, MI)
- …years of management experience. + Experience with retail operations, budgeting, planning, customer service , sales, and people leadership. + Proficient in ... **Be an All Star as a Converse Retail Store Manager ** You're energetic, a rebel - a game-changer -...results/critical metrics, including budgeting, planning, a high level of customer service , sales, people leadership and management.… more
- PNC (Troy, MI)
- …company's success. As a Sales Leader II - Community Development Banking Market Manager within PNC's Community Development Banking organization, you will be based in ... Manages and directs team(s) to achieve business results and customer experience goals. May have direct sales and client...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- PNC (Troy, MI)
- …and have an opportunity to contribute to the company's success. As a Relationship Manager I - Business Banker within PNC's Business Banking organization, you will be ... Services, Wholesale and Women in Business. As a Relationship Manager in Business Banking you will develop and cultivate...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- CSL Plasma (Roseville, MI)
- …**Experience** + Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment ... pheresis process. You will report to the Assistant Center Manager . **The Role** + In compliance with Standard Operating...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Wayne State University (Detroit, MI)
- …project management skills. Must be a self-starter. + Communication Skills:Effective interpersonal and customer service skills. Ability to assess when and how to ... Area Manager , Staff Development, Housing & Residential Life Wayne...concerns. Serves in the weekend and evening crisis response on- call rotation. Provides in-person response to emergencies when deemed… more
- General Motors (Warren, MI)
- …STEM OPT, etc.) NOW OR IN THE FUTURE.** **The Role:** The Collision Sales Manager is responsible for development and execution of the collision strategy. This person ... on opportunities and regularly informed of market concerns. As the Collision Sales Manager , you are responsible to develop and execute the strategy to ensure the… more
- Robert Half-Robert Half Corporate (Troy, MI)
- …and contract to full-time opportunities; managing ongoing engagements to deliver outstanding customer service to both clients and candidates; providing ongoing ... **JOB REQUISITION** Talent Manager - Contract Finance & Accounting **LOCATION** MI...one with success in developing new business in a multi‐ call , multi‐decision maker environment. + Prior success marketing to… more
- General Motors (Warren, MI)
- …to Warren, Michigan 3-5 times per week, at minimum. **The Role** The Program Quality Manager (PQM) is a member of the Program Team and is required to collaborate ... content, new technology implementation and issue countermeasures that align with customer expectations. The PQM is responsible for developing Vehicle Program Quality… more
- US Bank (Detroit, MI)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...processing + Problem escalation and resolution skills + Excellent customer service and follow up skills +… more
- ArcBest (Detroit, MI)
- …positive, customer -focused attitude in a highly intense environment * Exhibit excellent customer service * Conduct and receive phone calls and emails to ... competitors, new products, and market conditions to understand a customer 's specific needs * Negotiate service requirements...business, and increase market share * Complete itinerary and call report as required by Company guidelines and IRS… more
- Molina Healthcare (Sterling Heights, MI)
- …interventions to address deficiencies and negative trends. + Provides exemplary customer service to customers including members, co-workers, vendors, providers, ... technical expertise to co-workers and handles elevated calls + Provide exemplary customer service to customers including members, co-workers, vendors, providers,… more
- General Motors (Warren, MI)
- …and zero congestion. **Summary of Responsibilities** We are seeking to hire a group Manager - GM Energy, Direct Sales to establish and lead our direct sales team. ... and manage sales compensation and incentive programs + Develop and implement customer incentives in collaboration with the broader channel sales and GTM strategy… more
- US Bank (Detroit, MI)
- …achieve their financial goals-no matter what they need. From transaction processing to customer service , to driving innovation and launching new products, we're ... ways, all more confidently and more often-that's what we call the courage to thrive. We believe it takes...The role Point of Sales Lending Business Banking Market Manager is to source, cultivate and to sell Point-of-Sale… more