- Aspen Dental (Springfield, IL)
- **Job Title** : QA / Call Insight Analyst **Reports To** : Manager, Contact Center Operational Excellence **Deadline to APPLY: 1/9/2026 - please check your ... Hire invite in your email.** **Job Summary** : The QA / Call Insight Analyst ...dossiers for supervisors on underperforming agents and provide coaching insights to improve call center metrics. **Job… more