- System One (Allentown, PA)
- Title: Associate Director , Engineering Quality Assurance Location: Allentown, Pa Schedule: M-F 8am-5 pm (on-site) Type: Direct/Permanent Salary Range: ... you a strategic leader with a passion for driving quality excellence? This Associate Director role offers the chance to make a significant impact by overseeing two… more
- St. Luke's University Health Network (Easton, PA)
- …we serve, regardless of a patient's ability to pay for health care. The Director , Quality and Patient Safety is responsible for all aspects of Quality, Clinical Risk ... Complaint and Grievance process at assigned entity. + Reviews patient complaints and grievances and offers recommendations to effectively mitigate organizational… more
- St. Luke's University Health Network (Bethlehem, PA)
- …the staff assigned to the Microbiology section.2. Together with Laboratory Medical Director or designee, establishes Network practices to meet the microbiology needs ... in hospital Performance Improvement process to resolve system problems and complaints with the service.22. Interviews, hires, and indoctrinates new employees. 23.… more
- CSL Plasma (Temple, PA)
- …of donors and employees. Communicate any quality concerns or issues to Associate Director of Operations and Quality. * Develop and foster a center philosophy ... good customer service to employees. Communicate openly with customers. Effectively resolve complaints or concerns. * Monitor all marketing and advertising to ensure… more
- Envista Holdings Corporation (Quakertown, PA)
- …area + Manage customer escalations to resolution + Document session notes and complaints in appropriate systems. + Handle other duties and projects as assigned **Job ... Experience in medical/dental field. **Internal relationships:** + Reports to the Director , NA Customer Experience + Supervises team of Technical Support Supervisors… more