- Eclaro (New York, NY)
- … customer service mindset, providing +1 end user support experience . Required Qualifications: The ideal candidate is well organized, detail-oriented, flexible ... Administrator Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiencies working… more
- RWJBarnabas Health (West Orange, NJ)
- Application Lead , Digital Customer Experience , Full time, Hybrid, New JerseyReq #:0000179883 Category:No Category Assigned Status:Full-Time Shift:Day ... Short Hills Road, West Orange, NJ 07052 Job Overview: The Digital Customer Experience Application Lead is primarily responsible for providing day-to-day… more
- Crate & Barrel (Paramus, NJ)
- …for advancement on the sales team. A day in the life as a Team Leader, Customer Experience & Outreach + Lead designated functional team and manage associate ... mindset to join our team as a Team Leader, Customer Experience & Outreach Your upbeat attitude...of the Assistant Store Leader, Design & Trade you lead your team to meet daily sales goals -… more
- TD Bank (New York, NY)
- …(TOM); provide recommendations and/or direction based on the end-to-end customer experience when making decisions. + Lead , analyze, document, and manage ... Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to… more
- OneMain Financial (New York, NY)
- …+ Own the strategic product vision of Financial Wellness within OneMain's multi-product digital customer experience . + Lead the development and execution of ... think about and use financial products. We use a customer -first approach to develop incredible features and experiences that...of instinct, analytics, empathy, influence, and personal drive to lead your team to build and ship creative solutions… more
- ABM Industries (Edison, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... of a handling heavy workload of calls + Upon receiving a customer complaint, follow systematic questioning techniques and relate answers to the functioning… more
- Mediavine (New York, NY)
- …engineering and operations teams to integrate successful marketing strategies and enhance customer experience + Lead a high-performing marketing team, ... differentiation, and company growth. In this role, you will lead a team of marketing professionals to contribute to...degree preferred + 15+ years of relevant and progressive experience in Marketing, Sales, Partnerships or other related GTM… more
- ABM Industries (Teterboro, NJ)
- …applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... and/or exceeding expectations + Assures the highest quality of customer satisfaction + Assists with Training and Development +...the Supervisor + When the Supervisor is present, the lead worker may be responsible for directing smaller work… more
- Capital One (New York, NY)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each of these… more
- Sanofi Group (Bridgewater, NJ)
- …that will enable the field to be a key orchestrator of a personalized customer experience . This position will interface with Sanofi Specialty care leadership, ... **Job title** : Global Customer Engagement Lead **Location** : Cambridge,...to optimize channel effectiveness with a goal to elevate customer experience across all Oncology brands. +… more
- Amazon (New York, NY)
- Description Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their ... and to create innovative solutions. Key job responsibilities * Lead negotiations and customer closure for strategic,...size) from opportunity through closure * 12+ years of experience working with, presenting to, and negotiating with C-level… more
- Google (New York, NY)
- …, you'll use your qualitative and quantitative research skills to design and lead customer intelligence initiatives (eg, surveys, customer forums, etc.) ... in management consulting, business strategy, marketing, or advertising. + 2 years of experience in customer intelligence or market research in the advertising… more
- Burlington (Elizabeth, NJ)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Quantexa (New York, NY)
- …from our SaaS solutions. You will be responsible for designing and managing the customer experience through the full customer journey from trial execution, ... customer support service for SaaS customers to increase customer satisfaction and retention. + Recruit, lead ...studies, testimonials, and referrals What you'll bring + Extensive experience in Customer Success, Account Management, or… more
- Amazon (New York, NY)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals to Customers… more
- Google (New York, NY)
- Minimum qualifications: + Bachelor's degree or equivalent practical experience . + 8 years of experience in media analytics, advertising sales, digital media and ... consulting, or financial analysis. Preferred qualifications: + 1 year of experience with marketing measurement and attribution techniques (eg, offline measurement,… more
- JPMorgan Chase (New York, NY)
- …only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . Consumer and Business Intelligence is a new ... business needs and user insights. As a Vice President Experience Design Lead in Consumer & Business...into the product development processes and ensure seamless and customer -centric solutions + Analyze market trends, gather feedback from… more
- Book of the Month (New York, NY)
- …+ Become an expert in Klaviyo operations to help other teams like Product and Customer Experience troubleshoot member, lead , and rejoin experiences. + Assist ... Summary: The Retention and Member Experience team is responsible for retaining and growing...help to ideate and execute new initiatives to improve customer attention, with a focus on both voluntary and… more
- JPMorgan Chase (Jersey City, NJ)
- …visually appealing but also accessible and user-friendly, enhancing the overall customer experience . **Job responsibilities** + Develop and execute ... Shape the future of user experience with strategic design initiatives that blend business...your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that… more
- Sanofi Group (Bridgewater, NJ)
- **Job Title:** People and Culture Digital Experience Lead **Location** : Cambridge, Ma or Bridgewater / Morristown, NJ **About the Job** Ready to push the limits ... for the new role of **People & Culture Digital Experience Lead ** . This role is crucial...and managing employee journeys. Leveraging expertise from the digital customer experience team, ensure that P&C processes… more
