- ArcBest (Madison, WI)
- …: Transportation industry and related sales experience , preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred. ... a team of Account Managers and the District Sales Manager to optimize customer service by effectively...you meet the minimum requirements: Education: Bachelor's degree, preferred. Experience will be considered in lieu of formal education.… more
- Trellix (Madison, WI)
- …and cross functional teams to operationalize defined methodologies into an industry-leading customer experience across the CS functions from sales to ... **_Job Title:_** Customer Success Technical Program Manager **About...experiences must include ~4 years of technical operational excellence experience honed within a Customer Success /… more
- Teradata (Madison, WI)
- …data across the enterprise. **What You'll Do** We are hiring an experienced Customer Success Manager for Teradata Strategic Financial Services in North America ... we look forward to receiving your application today. The Customer Success Manager is a strategic ...equivalent work experience . + 7+ years of experience on customer -facing roles (eg, pre-sales, consulting,… more
- Verint Systems, Inc. (Madison, WI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... more at www.verint.com . **Overview of Job Function** The Manager , Customer Success Operations will lead and...Operations will have a strong background in data analytics, customer success platforms like Totango, Pendo, and experience… more
- Rocket Software (Madison, WI)
- …everything we do, and we wake up every day aspiring to deliver a differentiated customer experience unmatched by anyone in the software business and driven by ... in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team...a unique opportunity to leverage the combination of your experience , our core values and customer -focus to… more
- Rocket Software (Madison, WI)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...of Rocket products. **Required Qualifications:** + 2+ years of experience in Customer Success, Account Management, Business… more
- Confluent (Madison, WI)
- …Streaming Platform. Data Connects Us. **About the Role:** About the Role: The Enterprise Customer Success Manager will be key in driving customer success, ... financial aspects of their business relationship with Confluent. + Experience with the sales discovery process and customer... Experience with the sales discovery process and customer service escalation models. + Experience running… more
- Verint Systems, Inc. (Madison, WI)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at_ _www.verint.com_ _._ **Overview of Job Function** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- American Packaging (Columbus, WI)
- Customer Service Manager Columbus, WI (http://maps.google.com/maps?q=Rotogravure+Printing+and+Lamin+Columbus+WI+USA+53925) Description For over a century, ... customer service issues and follows through to resolution + Improving customer service experience , created engaged customers and facilitate organic growth +… more
- C&S Wholesale Grocers, Inc. (Jefferson, WI)
- **Position Overview** The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to ... of the store. **Job Description** **Description** + Cultivates and maintains customer service at the front-end, attention to associate appearance and behavior,… more
- Capital One (Madison, WI)
- Recruiting Sales: WI - Madison, United States of America, Madison, Wisconsin Relationship Manager - Customer Growth, Business Cards & Payments (Wisconsin - ... Wisconsin - Milwaukee - Madison - Green Bay **Level:** Manager (Individual Contributor) The **Business Cards & Payments (BC&P)**...Qualifications: + Bachelor's Degree + 5 years of outside customer sales experience as an individual contributor,… more
- Rocket Software (Madison, WI)
- …Project Manager + Bachelors degree and Masters or equivalent experience + Current program/project management certification from PMI or equivalent organization, ... people truly BELIEVE in what they're doing!** **Job Description Summary:** The Program Manager is a pivotal role responsible for managing the successful delivery of… more
- Lumen (Madison, WI)
- …Join us as we digitally connect the world and shape the future. **The Role** Manager Customer Engagement aligns and positions the Customer Engagement Team to ... drive the optimal revenue and client experience . This experienced, industry professional has significant customer -facing client service responsibilities. **The… more
- Lumen (Madison, WI)
- …met. + Meet learning, development and personal growth objectives to provide a superior customer experience . + Partner with sales and service delivery to resolve ... a Candidate** **Required:** + Bachelor's Degree or 5+ years of related experience + Customer service, problem solving and analytical skills + Verbal, written and… more
- Lumen (Madison, WI)
- …For in a Candidate** * Bachelor's Degree or minimum, 1-2 years of related experience * Customer service, problem solving and analytical skills * Verbal, written ... single point of contact for a group of assigned customer accounts which typically have a medium revenue scope...Self-starter * Ability to multi-task and stay organized * Experience using Microsoft 365, especially Word and Excel Preferred… more
- SpartanNash (Madison, WI)
- At SpartanNash, we deliver the ingredients for a better life through customer -focused innovation. We do this for our supply chain customers and US military ... as required. + Attend and participate in daily huddles, manager meetings, as well as district and company level...(Required) or Equivalent (GED). + Two years of retail experience preferred. + One-year supervisory experience preferred.… more
- Sunrun (Madison, WI)
- … Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics within our Affiliate network and lead escalation resolution ... is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner...+ **Identify and advocate for process improvements to enhance customer experience and reduce escalation incidents.** +… more
- Highmark Health (Madison, WI)
- …such as Qualtrics, MURAL, User Testing platforms (or similar tools) + Specialized in customer experience research or design thinking **SKILLS** + Market or ... week.** This job is responsible for the generation of customer /patient and clinician experience insights for Product...is defined as having worked as either a project manager or lead research analyst for a minimum of… more
- Walgreens (Madison, WI)
- …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
- Walgreens (Middleton, WI)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more