- HealthEdge Software Inc (Madison, WI)
- **Overview** ** Manager , Customer Support ** **Position Overview:** The Customer Support Manager will be entrusted with the leadership of a team ... constructive feedback, and setting clear, measurable goals. The responsibilities of the Customer Support Manager will be dynamic, adapting to the evolving… more
- Trellix (Madison, WI)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is the cybersecurity company transforming security operations with ... Customer Success Organization **The Opportunity** The Technical Program Manager will be a key member of the CS...* Paid Time Off * Paid Parental Leave * Support for Community Involvement We're serious about our commitment… more
- Robert Half Finance & Accounting (Madison, WI)
- …for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the ... Description Customer Service Manager role in Madison, WI. For immediate consideration contact Jon Wright at ###. Robert Half is working with a well-respected… more
- Rocket Software (Madison, WI)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Success Manager is an experienced team member within Customer ... The Senior CSM will foster internal cross-functional relationships in support of our customer 's needs. They will...engage with and delight our Mobius Customers. As a Customer Success Manager with Content and Mobius… more
- Rocket Software (Madison, WI)
- …Summary:** We are looking for a customer centric, motivated and positive Customer Success Manager to join our Customer Success Management team. ... As a Rocket Customer Success Manager , you work cross functionally to engage and optimize...+ Experience working with cross-functional teams (Sales, Marketing, Product, Support ) + Committed to Rocket's core values of empathy,… more
- System One (Madison, WI)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 ... represent all CS needs and updates for Ops + Demonstrate empathy and support during customer turndowns + Generate quotes for testing - upsell where applicable +… more
- Confluent (Madison, WI)
- …**What Gives You an Edge:** + PMP Certification + Knowledge & demonstrated experience with Customer Success or Customer Support systems + Experience in ... Customer Solutions organization. We are seeking a Program Manager to join our CX Operations team, focused on...Customer Success, Customer Experience, or Support Operations **Come As… more
- Cleo (Madison, WI)
- ** Customer Success Manager ** Remote Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... growth over recent years. **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes ensuring that 100% of interactions are accurately… more
- Verint Systems, Inc. (Madison, WI)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as ... At Verint, we believe customer engagement is the core of every global...Proficiency in managing diverse tasks concurrently, such as handling support escalation calls in the morning, conducting best practices… more
- Ryder System (Madison, WI)
- …by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ The IT Application Development Manager is responsible for the leadership and management of ... technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by… more
- Wolters Kluwer (Madison, WI)
- …a comprehensive platform built to automate all performance needs. As the **Technology Sales Support Manager ,** you will join a dynamic sales team, and you will ... presales technical support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision. + Act as a technical resource for… more
- Ensono (Madison, WI)
- Product Manager , End User Support & Security ServicesRemote - United States106 At Ensono, our **Purpose is to be a relentless ally, disrupting the status quo and ... the role and what you'll be doing:** The Product Manager , End User Support & Security Services...Skills: Effectively conveying ideas and collaborating with teams. + Customer Empathy: Understanding and addressing customer needs.… more
- Humana (Madison, WI)
- …of our caring community and help us put health first** Humana is seeking a Member Support Manager (MSM) to join the Inclusa team to serve members in the ... relationships with colleagues, county governments, and service providers. + Mentor, support , and supervise the work of Health and Wellness Coordinators (RNs)… more
- SitusAMC (Madison, WI)
- …technical implementations of our software including configuration, training, and test support . This role will have client interaction as it drives implementation ... the technical implementation of our software including configuration, training, and test support . + Supports and drives client adoption of our software offering… more
- Sonic Drive-In (Sun Prairie, WI)
- …Sonic Drive-In family. Overview: Sonic Drive-In is seeking a dedicated and experienced Assistant Manager to support the General Manager in overseeing the ... Manager , you will work closely with the General Manager to ensure efficient restaurant operations, exceptional customer...success of our Sonic Drive-In location. Responsibilities: + Operational Support : + Assist the General Manager in… more
- Walgreens (Madison, WI)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve company deliverables; Works alternate… more
- Walgreens (Madison, WI)
- …that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, ... Manager capacity, with people leadership, business management, and customer -facing experience. We will consider employment of qualified applicants with arrest… more
- Walgreens (Middleton, WI)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
- Merck (Madison, WI)
- …account growth. This includes communicating in detail and frequently with NA Sales Manager , Technical Support and Advanced Monitoring teams regarding needs and ... beef and dairy producers, veterinarians, and nutritionists. The Territory Manager is a key member of the field sales...and plays a critical role in supporting our company's customer centric business model. This position is responsible for… more
- CVS Health (Cottage Grove, WI)
- …focus on excellent customer service. Under the supervision of the Store Manager , the Operations Manager will maintain an engaged, productive store team ... Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager ...crew and supervisors in an open and timely manner Support Store Manager with actions plans for… more