- Fresenius Medical Care (Madison, WI)
- …staff member present. Position functions as an onsite Patient Educator and Case Manager for patients with various shifts and work hours PURPOSE AND SCOPE: The ... all essential functions under the direction of the Program Manager with guidance from the Educator, Preceptor or a...promotes the Fresenius Kidney Care mission, vision, values, and customer service philosophy. Performs all other duties as assigned… more
- The Hertz Corporation (Madison, WI)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Madison, WI)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Oracle (Madison, WI)
- …satisfaction, service level attainment and incremental revenue growth. The Customer Success Manager oversees customer experience through the customer ... **Job Description** The Oracle Health Customer Success Manager is responsible for... accounts with a focus on continuous improvements to customer utilization and experience , facilitating contract renewals,… more
- Coinbase (Madison, WI)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Tractor Supply Company (Stoughton, WI)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Capital One (Madison, WI)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Madison, WI)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- The Hertz Corporation (Madison, WI)
- …sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the ... The ** Customer Operations Manager ** focuses on the...company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car… more
- Hilton (Madison, WI)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence_ **Location:** _null_ **Requisition ID:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- SHI (Madison, WI)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- RELX INC (Madison, WI)
- Job Description Enterprise Customer Success Manager Are you a skilled relationship builder with a passion for customer success? Are you a customer ... usage in their program. About the Role The Enterprise Customer Success Manager (eCSM) is a relationship...to meet customers' business needs Requirements + Possess prior customer success experience + Be organized with… more
- Enterprise Mobility (Madison, WI)
- …organization. **ABOUT ENTEGRAL** Entegral is a SaaS business-to-business solution that enhances the customer experience from the moment after an accident to the ... dedicated to making a meaningful difference.** **ABOUT THE ROLE** The **Associate Customer Delivery Manager (ACDM)** provides product and technical guidance to… more
- UKG (Madison, WI)
- … expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise ... ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong… more
- UKG (Madison, WI)
- …expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise ... modules. **Preferred Qualifications:** * Proven track record of building and growing customer relationships in an Enterprise territory. * Experience building… more
- ISC2 (Madison, WI)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Wolters Kluwer (Madison, WI)
- …a month in the office (see locations listed on the posting) **OVERVIEW** The Customer Success Engagement Manager plays a high-impact role in managing strategy ... years direct healthcare experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related role, with a focus on… more
- Robert Half-Robert Half Corporate (Madison, WI)
- **JOB REQUISITION** Talent Manager (Administrative & Customer Support) **LOCATION** WI MADISON WEST **JOB DESCRIPTION** **Job Summary** Our **Talent Managers** ... **Qualifications:** + BA/BS degree preferred. + 1+ years administrative or customer support experience preferred. + 2+ years' experience with Business… more
- Oracle (Madison, WI)
- …features, capabilities, and best use is highly desired. + 7+ years of customer -facing experience as a business practitioner and communicator. + 4+ years ... for your customers. Building and fostering relationships with key customer stakeholders (executives, business & IT leaders, influencers, and...of proven experience in ERP SaaS + Proven ability to utilize… more
- Oracle (Madison, WI)
- …Description** **What You Will Do:** + Participate in a training to develop customer management skills and capabilities. + Engage in learning activities and gain ... to areas of the business that are foundational to customer success and service, + Work with a team...Have a BA/BS degree in relevant field or equivalent experience + Minimum 3.3 GPA preferred + Initiative-taking self-starter… more
