- Rock Family of Companies (Detroit, MI)
- …ability to collaborate and work well with others + Proficient knowledge of Director and Customer Service tool as a mortgage servicing platform (also DUDE, ... for assisting clients that are past due on their mortgage or in danger of falling behind on their...investor guidelines + Work in fast-paced environment to ensure Service Level Agreements with investors are met + Review… more
- Rock Family of Companies (Detroit, MI)
- …with internal stakeholders to streamline processes, workstreams and efforts to drive top-quality customer service and content + Serve as subject matter expert in ... of Benefits and Perks (https://www.myrocketcareer.com/working-here/benefits/) . **About Us** **Rocket Mortgage (R)** was founded in 1985. Today, we're a Detroit-based,… more
- Kelly Services (Farmington Hills, MI)
- …contract through May 2025. Possible extension.** **Job Summary:** We are seeking a dedicated Customer Service Representative to join our team. The ideal ... candidate will utilize professional customer service skills to respond to telephone...+ Reply to emails and process incoming mail, including mortgage endorsements and courtesy letters. + Review and respond… more
- Rock Family of Companies (Detroit, MI)
- …of yourself. As an Associate Lifecycle Manager, you'll help to develop customer journeys that are focused on activation, engagement and retention. They support ... the need of the product and also taking the service architecture into consideration + Modify existing software to...years of experience in marketing, focusing on email and/or customer relationship management (CRM) + Previous experience in running… more
- Rock Family of Companies (Detroit, MI)
- …Expert with HRIS platforms, specifically Workday + Strong communication, organization and customer service skills Preferred Qualifications + Knowledge of labor ... comes from our flagship business, now known as Rocket Mortgage (R), which was founded in 1985. Today, we're a...participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at… more
- Rock Family of Companies (Detroit, MI)
- …facilities-related support where needed **About You** + 2 years of experience in customer service , hospitality or a relevant field + Experience finding solutions ... comes from our flagship business, now known as Rocket Mortgage (R), which was founded in 1985. Today, we're a...participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at… more