• Customer Experience Manager

    Michaels (Augusta, ME)
    …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - Augusta, ME Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
    Michaels (11/10/24)
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  • Customer Success Manager

    Wilson Language Training (Augusta, ME)
    Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team....health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience more
    Wilson Language Training (10/02/24)
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  • Assistant Branch Manager

    Bangor Savings Bank (Rockland, ME)
    …Standards. May assume responsibility for the Branch in the absence of the Branch Manager . ACCOUNTABILITIES Customer Experience : + Promotes a customer ... May serve as lead on Bank initiatives focused on Customer Experience Business Development: + Assists in...boards, etc + Under the guidance of the Branch Manager , assists or leads in conducting sales routines with… more
    Bangor Savings Bank (12/25/24)
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  • Clinical Specialist (Sonographer) - Milwaukee

    Fujifilm (Augusta, ME)
    …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
    Fujifilm (10/09/24)
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  • Full-Time CXO Site Lead, Customer

    Amazon (Portland, ME)
    …and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture. * ... to be at the heart of where innovation meets customer obsession? Customer Experience Operations...Work with a manager to maintain the physical safety and quality standards… more
    Amazon (11/20/24)
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  • Quality Assurance Manager - Customer

    Under Armour, Inc. (Augusta, ME)
    …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
    Under Armour, Inc. (11/21/24)
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  • Senior Customer Success Manager

    Trellix (Augusta, ME)
    … activity and other key data points. + Identify areas for improvement in the customer experience , both in our product and processes. + Drive customer ... **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix...initiatives and internal improvements to enhance customer experience , thinking beyond your customer base and… more
    Trellix (11/16/24)
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  • Manager , Customer Solutions…

    Rocket Software (Augusta, ME)
    …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
    Rocket Software (10/30/24)
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  • Senior Customer Success Manager

    Trellix (Augusta, ME)
    **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 8+ years of customer engagement and account management experience in… more
    Trellix (12/11/24)
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  • Customer Success Manager

    Arrow Electronics (ME)
    **Position:** Customer Success Manager - CloudHealth **Job Description:** Job Description Are you passionate about maintaining and growing CloudHealth ... customer relationships? Arrow is looking for a Customer Success Manager who will grow the...and Services sales success is focused on margin. + Experience selling directly to end-users. + Experience more
    Arrow Electronics (11/28/24)
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  • Principal Customer Success Manager

    Trellix (Augusta, ME)
    **_Job Title:_** Principal Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... security. More at https://trellix.com . **_Role Overview:_** -The Senior Customer Success Manager is responsible for driving...escalate as needed. **About You:** + 7+ years of customer engagement and account management experience in… more
    Trellix (11/16/24)
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  • Sr. Customer Success Manager

    Verint Systems, Inc. (Augusta, ME)
    …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
    Verint Systems, Inc. (12/21/24)
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  • Customer Care Manager IV

    Lumen (Augusta, ME)
    …Join us as we digitally connect the world and shape the future. **The Role** The Customer Care Manager IV is the single point of contact for assigned customer ... Qualifications** + * Bachelor's Degree or minimum, 3-5years of related experience * Customer service, problem solving and analytical skills * Verbal, written and… more
    Lumen (12/18/24)
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  • Customer Service Manager Trainee (H)

    Hannaford (Camden, ME)
    …and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent ... of service offered to our customers. Build associate and customer relations and promote a strong culture in support...or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided… more
    Hannaford (12/17/24)
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  • Manager , GM Rewards Customer

    General Motors (Augusta, ME)
    …**What You'll Do** GM Rewards Customer + Set up, monitor and report on customer experience via listening programs. + Monitor, report GM Rewards NPS and set ... for strategic prioritization of IT and Tech work needed to improve the customer experience , eliminate friction and do work for the customer . + Responsibility… more
    General Motors (12/13/24)
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  • Lead Customer Care Manager

    Lumen (Augusta, ME)
    …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
    Lumen (12/24/24)
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  • Site Activation CAR-T Senior Manager , Cell…

    J&J Family of Companies (Augusta, ME)
    Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
    J&J Family of Companies (12/18/24)
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  • Assistant Branch Manager

    Kennebec Savings Bank (Waterville, ME)
    …managing the day-to-day operations of the branch; for providing accurate and courteous customer service to ensure an excellent banking experience ; for supporting ... + Meet or exceed established objectives and standards for assistant branch manager performance. Customer service:Provide prompt, courteous and efficient service… more
    Kennebec Savings Bank (11/15/24)
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  • Store Manager Unassigned

    Walgreens (Portland, ME)
    …Assistant Manager capacity, with people leadership, business management, and customer -facing experience . We will consider employment of qualified applicants ... law (and pursues PTCB certification, as required by state). ** Customer Experience ** + Engages customers and patients...customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing… more
    Walgreens (11/16/24)
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  • Pharmacy Operations Manager

    Walgreens (Damariscotta, ME)
    …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more
    Walgreens (12/10/24)
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