- Lumen (Augusta, ME)
- …and partners, working in close partnership with our Commercial Teams. The Director of Customer Experience will play a pivotal role in shaping and executing the ... customer experience (CX) strategy for large enterprise and large pursuit prospects. This leadership position is essential for driving programs that enhance … more
- Northern Light Health (Westbrook, ME)
- …* Maintains focus on the patient to create a positive service experience . Resolves patient concerns and integrates changes throughout the practices to better ... and responsibilities. * Coaches staff in the proper delivery of exceptional customer service. * Manages contractual relationships with Mercy physicians based on… more