- GovCIO (Augusta, ME)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
- Central Maine Medical Center (Lewiston, ME)
- …escalates calls for urgency, complexity, and organizational impact when first level technical support and resolution fails. + Responsible for documenting all ... of the environment. Essential Duties: + Provides first level support and resolution utilizing Service Desk tools...systems or related field + One year experience in technical support or supporting local area networks… more
- Lumen (Augusta, ME)
- …as we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing ... Tier 1 IT Service Desk Support in a customer focused, team...in a timely manner. + Maintain/enhance relationships with other support organizations (internal and external) to help … more
- Verint Systems, Inc. (Augusta, ME)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
- General Motors (Augusta, ME)
- …to that location three times a week, at minimum. **The Role** As a Technical Enablement Strategist on the Marketing Applied Sciences (MAS) team, you will play a ... contributor role requires a combination of strategic thinking, industry expertise, technical knowledge, and business acumen to develop cross-functional platforms and… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …1 year experience as a help desk supervisor or 2 years as a help desk lead + Solid technical and troubleshooting skills + Candidate must have ... continuous service delivery demands. The Technical service desk supervisor will create tickets, support medical... or IT experience for degree) + 3 years Help Desk or IT experience + At… more
- Cengage Group (Portland, ME)
- …reported customer technical issues efficiently, cross-collaborating with sales and technical support to provide updates to internal partners and customers, ... Management, Strategic Account Management and Account Executives, you will help to support the sales process. The...accomplishment desired; At least two years of successful sales, technical support , customer service, or proven experience… more
- GovCIO (Augusta, ME)
- …is currently hiring for a Service Desk Analyst/SharePoint Administrator to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
- Ensono (Augusta, ME)
- …the stability, integrity, and efficient operation of information systems that support core organizational functions and clients. This is achieved by monitoring, ... Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues to maximize the benefit of… more
- University of Maine System (Portland, ME)
- …Responsibilities: + Supervise and energize a team of IT professionals, ensuring top-notch technical support for faculty, staff, and students. + Develop and ... including methodologies used in these areas. * Familiarity with help desk ticketing systems and best practices... ticketing systems and best practices for delivering IT support and consulting services. * Understanding of technical… more
- NTT America Solutions, Inc. (Augusta, ME)
- …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical… more
- State of Maine, Bureau of Human Resources (Augusta, ME)
- Librarian - Generalist (Repost) Augusta , Maine , United States | Professional/ Technical | Full-time Apply by: Feb. 18, 2025 Apply with Linkedin Apply Maine State ... information needs of all Maine citizens and to the support of all Maine libraries, through helping people, making...In addition to working scheduled hours on the circulation desk , the candidate may be required to fill in… more
- Spectrum Healthcare Partners (South Portland, ME)
- …Systems Specialist II POSITION SUMMARY - ON-SITE POSITION ONLY Responsible for providing technical support to include triage, ticket assignment, tier Il issue ... problem resolution, tracking, monitoring, and reporting + Accurately and efficiently answer help desk calls for multiple sites + Collect appropriate information… more
- Eliassen Group (Augusta, ME)
- …both on-premises data center and cloud-based systems. The Senior Database Administrator handles technical escalations from help desk staff and supports our ... will get their hands dirty and jump in and help the team- of currently 3 other Database developers...of currently 3 other Database developers / DBAs who support each other and collaborate. This is a 24/7… more
- Iron Mountain (Augusta, ME)
- …DS program and seamlessly transitioning the customer to field operations and Help Desk support with established escalation procedures. **Knowledge, ... working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership,… more