- Conduent (ME)
- …a culture where individuality is noticed and valued every day. ** Remote - Call Center Customer Service Representative** **Medicaid Member Support - Tier ... full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality… more
- Conduent (ME)
- …on a full understanding of program requirements. **Requirements** + Basic understanding of a call center environment in a customer service role and quality ... of a culture where individuality is noticed and valued every day. ** Remote - Customer Service Representative** **$16.00/ Hourly** **Paid Training** **Equipment… more
- Conduent (ME)
- ** Remote Call Center Customer Service Representative** **Medicaid Member Support - Tier 1** **For The State of Kentucky** **( You Do Not Need to Reside ... MD, MV, MA, MT, ND, NH, NY, SD, WA,** ** Remote - Customer Service Representative** **$16.50/ Hourly...professionally. + Employee Discounts through PerkSpot. **About the Role** Call center representatives answer multiple call… more
- Lincoln Financial Group (Augusta, ME)
- …Role at a Glance** We are excited to bring on a **Manager** to join the Call Center supporting our Retirement Plan Services organization to work in a remote ... Details_ As a Manager within the Retirement Plan Services Call Center , you will manage an assigned...customer inquiries while ensuring accurate, fair and efficient call management. In addition, you will manage workloads to… more
- US Bank (Portland, ME)
- …CST. The schedule will consist of two evening shifts and three day shifts. As a Call Center Customer Service Collector, you are the first point of Contact ... 4 weeks 8:00am -5:00pm CST **Schedule after training** : Remote - Ability to work Monday through Saturday, 7am...Pension Plan **What is it like to be a Call Center Customer Service Collector**… more
- Hilton (Augusta, ME)
- …level and/or position within the Company\.\#LI\- REMOTE **Job:** _Call Center and Reservations_ **Title:** _Analyst Customer Excellence_ **Location:** _null_ ... based at our corporate office in Dallas, TX, or Remote \*\*\*_ This is your chance to be part of...data to identify trends and using metrics to improve call center processes + Experience managing multiple… more
- UMB Bank (Augusta, ME)
- We are currently hiring for our next call center class starting Monday, February 24th, 2025 **Starting pay for this position is $19/hr** The **Consumer Services ... Specialist** is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through...with UMB customers through the handling of inbound service center calls. **How you will spend your time:** +… more
- Hilton (Augusta, ME)
- …support experience, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... our customers + Collaborate with software engineering, experience design, call center operations, and analytics teams to...center products + Strategy and implementation of self\-service, customer \(guest and agent\) use of the tools and… more
- Sutherland Global Services (Augusta, ME)
- …starting your on-the-job training **Preferred:** + Experience working with POS applications + Previous remote or call center experience + 2+ years of sales ... and a hard-wired Internet connection capable of continuously supporting outstanding call quality and high-speed response rates. (wireless and/or satellite Internet… more
- Hilton (Augusta, ME)
- …toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center goals are accomplished\. **HOW WE WILL SUPPORT YOU** Hilton ... AI technology and automation capabilities + Coordinate with functional product teams and call center operations to implement integrated solutions for a seamless … more
- Sharecare (Augusta, ME)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Sharecare (Augusta, ME)
- …out to members who are enrolled in coaching, but do not have a scheduled call + Coordinate delivery of services and care with other members of a multi-disciplinary ... + Support operational aspects of the assigned area to meet the organization's customer requirements, which can include multiple customers. + Adhere to a schedule and… more
- Travelers Insurance Company (Augusta, ME)
- …college or university is a plus. + Prior insurance and/or call center experience preferred. + Previous customer service experience preferred. + High energy ... remote Saturdays 9-5:30PM ET (every 4th Saturday) Our Customer Care Advisor Trainees will work in a dynamic...on project assignments and other work handled in the Customer Solutions Center . -Exercises good judgment, flexibility… more
- Public Consulting Group (Augusta, ME)
- …Preferred + 5+ years' experience supervising staff; 3-5 years' experience in a call center environment; 7+ years relevant work experience in the healthcare ... + Assessments and Feasibility Studies **Duties and Responsibilities** + Provides customer service staff with guidance and training based on experience handling… more
- ASM Research, An Accenture Federal Services Company (Augusta, ME)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges… more
- CAI (Augusta, ME)
- …issues, including claims and continuity of care. + Work towards meeting and exceeding call center metrics as monitored by DHHS to avoid liquidated penalties. + ... ID Number** R4451 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** We are looking for a motivated... **Job Summary** We are looking for a motivated Customer Service Representative ready to take us to the… more
- Rocket Software (Augusta, ME)
- …BELIEVE in what they're doing!** **Job Description Summary:** This is a full-time remote opportunity located anywhere in the United States. This role will be in ... our IBM System Z professional services team working on customer engagements to help install, configure, implement, and provide...ATF Trace, DEXAN, Epilog, RTA, etc. + JVM: Health Center Agent usage + Networking: NMIs, PMI Exit, CSA… more
- Lumen (Augusta, ME)
- …Desired Certifications: CCNP, Security +, JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in Engineering, ... Ability to resolve complex trouble tickets. * Apply excellent customer service skills * The desire to work in...* The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble… more
- Cayuse Holdings (Augusta, ME)
- …IT Service Management System. + Customer service experience and strong focus on customer satisfaction. + Call center experience. + Experience in a ... accelerated time to market. **Primary Focus** The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Guardian Life (Augusta, ME)
- …knowledgeable of governing regulations and medical terminology. + Previous case management, customer service or call center experience desired **Salary ... customers within an inbound contact center environment. Our award-winning contact center is known for delivering outstanding customer service experiences and… more