- Eastern Bank (Lynn, MA)
- …+ Inbound Call Representative + Call Center Representative + Customer Care Center Specialist At Eastern Bank, we pride ourselves on supporting ... to existing online accounts. Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on… more
- State of Massachusetts (Chelsea, MA)
- …with a wide variety of state agencies and private entities. *Position Description:* The CSS Customer Service call center is located in Chelsea and is ... customer issues that cannot be resolved at the call center by summarizing the customer...Services* **Organization:** **Department of Revenue* **Title:** *Child Supp Services Specialist I Call Center -… more
- Needham Bank (Needham, MA)
- …Bank customers and communities via the Customer Care Center channel. A Customer Care Center Specialist will advise, advocate and deliver on the ... resolve problems and provide information on products and services. Customer Care Center Specialist should...1+ year of experience working in a client service call center + Demonstrate ability to trouble… more
- TEKsystems (Lynn, MA)
- Hiring: Online Banking Specialist ! Join the Team and Make a Difference!...+ Assist other areas of the call center as needed. Skills: + Customer service ... satisfaction. + Support the customer service center by handling online banking call volume....+ Bilingual - Spanish (Plus, not required) + Inbound call center experience Additional Skills & Qualifications:… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …requires a strong attention to detail and organizational skills as well as strong customer service skills. The Home Care Specialist will be responsible for all ... your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm… more
- Century Linen & Uniform Inc (Somerville, MA)
- …previous experience in a call center environment equips the Specialist with valuable skills for effective customer interaction. + Bilingual Proficiency: ... line of Century's customer care organization, the Customer & Operations Specialist plays a pivotal...job opening or to submit an online application, please call ###. This number is exclusively to assist disabled… more
- Sedgwick (Boston, MA)
- …degree from an accredited college or university preferred. **Experience** Two (2) years call center or customer service experience or equivalent combination ... Great Place to Work(R) Most Loved Workplace(R) Forbes Best-in-State Employer Service Center Specialist - Background in Auto Insurance Required **PRIMARY PURPOSE**… more
- TD Bank (Boston, MA)
- …Management, Strategy & Support **Job Description:** The Sr Business Mgmt Specialist leads a significant business management function and/or strategy planning, ... + Undertakes and completes a variety of complex initiatives requiring seasoned specialist knowledge and/or the integration of cross functional processes + Position… more
- Robert Half Office Team (Methuen, MA)
- …solutions for their needs. The job function is primarily centered in a high-volume call center environment, where the focus is on processing customer ... Description We are seeking a Customer Experience Specialist in Methuen, MA....shop technicians. Requirements * Proficiency in handling high volume call center operations * Experience in managing… more
- Eastern Bank (Lynn, MA)
- …base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred + Service and sales background a plus + ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist...and services. Must maintain a thorough knowledge base of bank/ call center products, services, policies, and procedures.… more
- CAI (Boston, MA)
- …focused + Ability to manage stress in a busy, and at times, demanding call center environment + Possess awareness and appropriately handle sensitive proprietary ... **Worksite Flexibility** Remote **Job Summary** As a Product Support Specialist , you will remotely provide Level 1 technical support...+ Be available within the ACD system to answer customer phone calls + Receive and handle customer… more
- Sharecare (Boston, MA)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Beth Israel Lahey Health (Boston, MA)
- …job, you're making a difference in people's lives.** The Patient Information Specialist will be supporting our Emergency Department. Our Emergency Department (ED) is ... a level I trauma center serving the Boston metropolitan area. Each year nearly...operates electronic and public paging systems. Receives patient critical call back results from the lab which are logged… more
- Beth Israel Lahey Health (Boston, MA)
- …a job, you're making a difference in people's lives.** The Emergency Management Specialist will support the Director of Emergency Management with the development and ... management program at [insert assigned locations here].The Emergency Management Specialist will engage in healthcare professional level emergency management work… more
- Boston University (Boston, MA)
- …Environmental Health and Safety (EHS) department is seeking a Campus Health and Safety Specialist to join our dynamic team. This position assists the EHS Director of ... for students, faculty, staff, and visitors. The Campus Health and Safety Specialist provides service across multiple academic and operational departments, serving as… more
- Encore (Dedham, MA)
- Position Overview The Technical Specialist is responsible for the technical set up and operation of enhanced mid-level production events in a hospitality ... is secure from theft and/or damage when in use. Customer Service * Provides excellent service and strives to...Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and… more
- Huntington Ingalls Industries (Hanscom AFB, MA)
- …Description The HII Integrated Warfare team is looking for a Data Configuration Management Specialist to support our work with the Air Force Life Cycle Management ... Center (AFLCMC) Cyber Division. This position can be located...production specifications and schedules, and contract modifications, to ensure customer contract requirements are met. Reviews contract to determine… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Eastern Bank (Lynn, MA)
- …+ Computer/Keyboarding + Microsoft Office + Ability to work in a fast-paced call center environment + Associates Degree or related knowledge/skill base gained ... Banking, Retail and Commercial Banking support calls within the Customer Service Center . + Accurately and expediently answers inquiries from internal customers… more
- Verint Systems, Inc. (Boston, MA)
- …with physical security or video surveillance hardware or software products. + Prior Call Center experience. + Formal ticketing system and/or Oracle Database ... and updates CRM notes in ticketing system. + May be involved in customer installations and training. + Works with higher level technical support employees to… more