- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow 's IT Service Management (ITSM) platform. This individual needs to have… more
- MUFG (Jersey City, NJ)
- … ITSM and ServiceNow ITAM Developer professionals for multiple VP positions + ** ServiceNow IT Service Management (ITSM) Developer, VP** + ** ... ServiceNow IT Asset Management (ITAM) Developer, VP** ** ServiceNow IT Service Management (ITSM) Developer** **Responsibilities:** + Serve as… more
- SMBC (Jersey City, NJ)
- …for Reporting and Dashboards * Knowledge of ITIL methodologies and processes. * Experience with ServiceNow IT Service Management , ServiceNow CMDB, ... in JavaScript HTML and ServiceNow development best practices. + Experience with ServiceNow IT Service Management , ServiceNow CMDB, ServiceNow … more
- MUFG (Jersey City, NJ)
- …automation, and alert management . + Monitor KPIs and SLAs to ensure service availability and improve overall IT operations efficiency. + **Documentation and ... of event management concepts, monitoring tools, and IT operations. + Hands-on experience with ServiceNow ...and IT operations. + Hands-on experience with ServiceNow Event Management module, including configuration and… more
- Grant Thornton (New York, NY)
- As a Cyber Strategy & Management Senior Associate - ServiceNow , you will get the opportunity to grow and contribute to our clients' business needs by applying a ... collaborate with Business Stakeholders to create innovative solutions leveraging ServiceNow 's Integrated Risk Management Solutions + Collaborate... Performance Analytics is a plus + Familiarity with IT Asset Management solutions is a plus… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- Capgemini (New York, NY)
- …customized, ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrate our close partnerships with ... management experience with at least 4 years leading ServiceNow projects + 8 years in customer-facing roles that...: Securing Foundations to Create Open Futures 4. **Enterprise Service Management ** : Taking charge of complexity… more
- ServiceNow, Inc. (New York, NY)
- …experience and Executive level relationship management + Previous sales experience in IT Service Management , HR, Security Operations, Customer Service ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...IT Operations Management (within software or IT sales organizations) + Ability to understand broad, macro-level… more
- ServiceNow, Inc. (New York, NY)
- …customers, including; IT Transformation, Digital Products/Services, Platform as a Service , Enterprise Service Management , and the co-creation of ... transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative...purpose to make the world work better for everyone. ServiceNow is seeking Enterprise Architects with Healthcare industry experience… more
- Kyndryl (New York, NY)
- …Skills:** + Expertise in ServiceNow ITSM, including incident, problem, change, and service request management . + Experience with ServiceNow CMDB and ... engagements for Digital Workplace technologies and platforms, focusing on IT Support Services, Service Desk modernization, and...asset management . + Proficiency in ServiceNow HR Service Delivery, including knowledge … more
- CUNY (New York, NY)
- IT Computer Systems Manager Level 3 (User Services Management ) **GENERAL DUTIES** IT Computer Systems Managers manage and direct an Information Technology ... client support. - Act as the main point of contact for university-related Service Desk issues, representing IT Administration's objectives and concerns to… more
- CUNY (Bronx, NY)
- …monitor and resolve tickets in the IT work order system (Track-It and ServiceNow ). Manage service requests. + Assist with the configuration of VDI (Virtual ... communities. **We deliver** by being accountable for the reliable, service -oriented, and transparent management of computing, data,...training lab, a faculty lab, the public-facing tier one IT Service Desk as well as a… more
- Cushman & Wakefield (New York, NY)
- …Description Summary** JOB DESCRIPTION Territory Manager REPORTS TO: Senior Manager, Service Management & Delivery, North America CLASSIFICATION: Exempt POSITION ... **Job Description** Site Services Territory Manager REPORTS TO: Senior Manager, Service Management & Delivery, North America CLASSIFICATION: Exempt **POSITION… more
- Capgemini (New York, NY)
- …ability SMG ( Service Management Governance) and ESM (Enterprise Service Management ) . 10 Years of ServiceNow Experience in SMG and ESM areas . Any ... to offer ongoing cloud, infrastructure, cybersecurity, digital workplace, and enterprise service management support. Demonstrating our close partnerships with… more
- SMBC (Jersey City, NJ)
- …criteria and testing standards. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... data extraction. + Submit Change Requests (CRs) and Single Approver Changes (SACs) in ServiceNow platform as per the SMBC/JRIA Change Management Process. + Work… more
- SMBC (Jersey City, NJ)
- …Change Management Process. + Review, manage and address Incident/Problem tickets and IT Service Requests opened in ServiceNow . Open an incident/problem ... portfolio of benefits to its employees. **Role Description** We are seeking a Deposit IT Application Support / Business Analyst to focus on the business analysis and… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …tools for monitoring, configuration management , and incident response. Familiarity with IT service management frameworks (eg, ITIL) and project ... field Required Experience: 5+ years of experience in IT infrastructure management with demonstrated experience in technology service management including… more
- International Rescue Committee (New York, NY)
- …365, Windows 11, Mac OS, and PowerBI Pro. * Good understanding of ITIL Service Management principles and practices. * Ability to create and analyze metrics ... Desk Manager role you will be at the forefront of driving exceptional IT support across multiple regions, ensuring exceptional service delivery. This role… more
- Port Authority of New York and New Jersey (Jersey City, NJ)
- … requests to ensure they are categorized correctly and aligned with the appropriate IT service processes. + Assist in updating and maintaining the internal ... management and data analysis. + Assist with reviewing ServiceNow tickets. Analyze aging tasks/tickets to identify overdue or...on tickets that require attention. + Assist with customer service survey reviews. Review feedback related to IT… more
- Insight Global (New York, NY)
- …Technical background and understanding of IT asset life cycle management Extensive experience with ServiceNow /HamPro Ability to express complex technical ... the Project management for stockroom audit program, support for the Service Now migration effort, monitor ALM activities and identify areas for improvement, and… more