- NTT America Solutions, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- V2X (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our ... 6pm. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2...Strongly desired to be Microsoft Certified: Modem Desktop Administrator Associate or Microsoft Certified Solutions Associate (MCSA):… more
- Koniag Government Services (Vienna, VA)
- …its validity._ **Kadiak LLC,** a Koniag Government Services company, is seeking an experienced Service Desk Lead with a Top-Secret Clearance to work 2nd shift ... holidays, three weeks paid time off, and more. The service desk lead is responsible for managing...24/7 operational environment and working on call rotation. + Associate 's degree in related field or 2 years of… more
- Cayuse Holdings (Arlington, VA)
- …of Indian Affairs, Bureau of Indian Education, among many more. **Primary Focus** The Service Desk Agent performs a variety of complex tasks, which include ... routing of incidents to the correct person or office. Service Desk Agents manage and track the...two years of experience may be substituted with an Associate 's degree. + Additional (4) four years of military… more
- General Dynamics Information Technology (Chantilly, VA)
- …SUCCEED: Requires a AA/AS. 3+ years of directly related experience supporting help desk operations or customer service . Must possess appropriate and current DoD ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Active Directory (AD),Help Desk Support,Technical Support… more
- V2X (Reston, VA)
- …Thinking & Problem Solving: + Critical thinking and problem-solving abilities. + Business/ Service Desk Acumen: + Demonstrated ability to provide administrative ... system to log all actions related to incident and service request resolution. + Escalates tickets to Corporate IT...States citizenship required. + Desired Qualifications: + Education: + Associate 's Degree in IT or related field preferred. +… more
- Cayuse Holdings (Reston, VA)
- …Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service -specialist ... minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support requests… more
- Red River (Chantilly, VA)
- …tasked to: + Supervise and lead a team consisting of NOC engineers & Help Desk Technicians. + Be available and approachable for direct reports. + Monitor and ensure ... team's adherence to goals and performance objectives. + Enhance and achieve Service Level Agreements (SLAs). + Develop internal talent and refine training processes.… more
- ICF (Reston, VA)
- …is a rapidly growing, entrepreneurial, technology department, seeking a **ServiceNow Help Desk Analyst,** **with a Secret Clearance** to support upcoming needs with ... manage ticket and RITM queues to ensure timely responses and compliance with Service Level Agreements (SLAs). + Perform follow-ups on resolved issues to gauge user… more
- HealthFitness (Alexandria, VA)
- …employment opportunities. HealthFitness is looking for a part-time (26 hours/wk) Front Desk Attendant to join the fitness/recreation team at our residential client ... services, and ensure the highest possible level of customer service and participant satisfaction. Other duties as-needed/assigned. **Minimum Requirements:** +… more
- HealthFitness (Alexandria, VA)
- …development and flexible employment opportunities. HealthFitness is looking for a substitute Front Desk Attendant to join the team at our client site located in ... services, membership and ensure the highest possible level of customer service and participant satisfaction. Minimum Requirements + Adult CPR/AED and First… more
- Xerox (Alexandria, VA)
- …for all equipment, support and service . + Order supplies through the Xerox Help Desk + Place service call for Xerox Devices when needed. + Check for incoming ... Docucare Associate - Joint Base Andrews, MD **General Information**...designated area + Daily check in email to Help Desk + Xerox Onsite to keep consistent updated logs… more
- G2 Ops, Inc. (Arlington, VA)
- Multiple Opportunities Available! Role 1 - Associate Engineer Internal Job Code: SysMBSE-SysEng-005 Location: Virginia Beach, VA or Arlington VA at our wonderful ... your work is secure. You will have a shiny desk at our G2 Ops office, plus the opportunity...forward to learning more about you! Position 2: Associate Engineer Internal Job Code: SysMBSE-SysEng-006 Location: Virginia Beach,… more
- US Marine Corps (Quantico, VA)
- …be scheduled at the checkout, specific sales area, specialty category or customer service desk . Responsible for meeting all personal and department sales goals. ... organization functioning smoothly and effectively. Responsibilities Serves as the Sales Associate and is responsible for providing the highest quality of customer… more
- BJs Wholesale Club (Gainesville, VA)
- …grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and ... * Maintain a friendly and positive attitude. Members:* Deliver service excellence through all points of contact. * Resolve...determination on how to handle (via DDR or Membership desk ) * Orders supplies for the department * Maintains… more
- Marriott (Vienna, VA)
- …* Understands the performance expectations for all positions within the property (eg front desk associate , gourmet attendant, etc). * Conducts day to day Human ... and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or… more
- CompuCom (Middleburg, VA)
- …reemployment assistance. We are currently seeking a qualified **Level 2** **Field Service Technician** for an **onsite** position in Middleburg, VA. This Technician ... involves managing an incident queue, directly interacting with customers, ensuring service level agreements (SLAs) are met, and maintaining proper inventory levels… more
- Parsons Corporation (Chantilly, VA)
- …The System Administrator will be the first line of defense in resolving service desk issues and providing support for hardware complications. Install, update ... and Special Access Program (SAP) activities. **Required Skills:** + Provides Tier 1 ( Service Desk ) and Tier 2 (Escalation) problem identification, diagnosis and… more
- Ross Stores, Inc. (Woodbridge, VA)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... times\. Recognizes Associates using Company recognition programs\. + Executes Customer service programs and Merchandise Presentation programs through Associate … more