- Google (Reston, VA)
- … Experience presenting to and facilitating conversations with enterprise customers at customer experience centers or similar. + Experience delivering ... visibility communication both verbally and in writing. As a lead for the GPS executive briefing program, you will...the day-to-day content creation and program management of the customer experience center in Reston, including overseeing… more
- Kohl's (Burke, VA)
- …Support and partner with other associates on merchandising incoming product with a focus on customer experience All Lead roles at Kohl's are responsible ... Required Open Availability About the Role As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer … more
- Amazon (Falls Church, VA)
- …customer issues, where appropriate. - Contribute to continuous improvement of the customer experience and operations by participating in the development of ... availability Sunday-Thursday between 8:45am and 3:15pm._ As a Retail Lead Associate, you will be the face of Amazon...to be at the heart of where innovation meets customer obsession? Customer Experience Operations… more
- ManTech (Chantilly, VA)
- …+ Oversee the day-to-day operations of the Service Desk, ensuring a seamless and efficient customer experience . + Lead and manage a team of Service Desk ... operations of the Service Desk, ensuring a seamless and efficient customer experience . The SDXM must possess a blend of technical expertise, leadership… more
- Capital One (Mclean, VA)
- …tools + **Strategy** - Shape the strategy for Capital One's customer experience platform + **Horizontals** - Lead problem solving and seamless delivery for ... yet complementary domains, each responsible for a specific portion of the customer experience within Capital One's digital ecosystem. Descriptions of each… more
- Amazon (Arlington, VA)
- …and devising actionable solutions to address challenges and enhance the overall customer experience . * Lead the implementation, configuration, testing, ... these resources are regularly maintained and available. With your industry experience and knowledge of IT On-Premise Service, including On-site Infrastructure,… more
- General Dynamics Information Technology (Springfield, VA)
- …Description:** Deliver simple solutions to complex problems as a Cloud Operations and Customer Support Team Lead at GDIT. Here, you'll tailor cutting-edge ... career growth ours. At GDIT, people are our differentiator. As a Cloud Operations and Customer Support Team Lead you will help ensure today is safe and tomorrow… more
- Burlington (Fairfax, VA)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. The ideal candidate will have customer facing experience , be a proven collaborator across internal and ... and understanding of AWS programs that can support achieving customer 's business outcomes. Negotiations: Experience with ...and managing and coordinating all of the internal and customer stakeholders. Key job responsibilities * Lead … more
- Capital One (Mclean, VA)
- Center 1 (19052), United States of America, McLean, Virginia Product Design Lead , Senior Manager (Card Segments Customer Management) We are currently seeking a ... Product Design Leader to lead our Card Segments Customer Management design...Furthermore, not only will you be impacting the daily experience of our cardholders, but you'll also be supporting… more
- Amazon (Arlington, VA)
- …address challenges, and to create innovative solutions. Key job responsibilities - Lead negotiations and customer closure for strategic, large, complex or ... Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) Public Sector team. This is a...and discounts; effectively communicate and identify deal blockers - Lead or support presentation of deal proposals to Customers… more
- Amazon (Arlington, VA)
- …to help consumers and others learn about Amazon's efforts to ensure a trustworthy customer experience . - Work with the CTXR marketing team to experiment in ... Description The Customer Trust External Relations (CTXR) organization works to...to ensure positive public perception of Amazon's trustworthy shopping experience . We are the safest place for customers to… more
- Amazon (Arlington, VA)
- …demonstrated ability to improve processes - Strong sales lead generation and customer lead management experience - Familiarity with event management or ... Description The AMER Production Coordinator provides customer -centric booking management, calendar, organizational, reporting, marketing efforts and administrative… more
- Amazon (Arlington, VA)
- …Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners ... ability to achieve Amazon's mission of being Earth's most customer -centric company. The purpose of our Global Process and...company. The purpose of our Global Process and Policy Experience (GPPX) team is to be advocates of our… more
- The ODP Corporation (Fairfax, VA)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- General Dynamics Information Technology (Fairfax, VA)
- …Agile Scrum Development,Java,Microservices Architecture,Software Development Life Cycle (SDLC),Team Lead Experience **Certifications:** Security + - CompTIA ... ** Experience :** 10 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Lead...within the AWS environment is a plus + Direct experience in providing customer support. + … more
- CACI International (Arlington, VA)
- …20+ systems and applications ensuring standardized incident response and request fulfillment against customer -defined SLAs. The ITSM Lead will manage a team of ... ITSM Lead Job Category: Information Technology Time Type: Full...customer -oriented, and even-keeled under pressure + Hands on experience with Automatic Call Distribution (ACD) systems and ServiceNow… more
- BAE Systems (Sterling, VA)
- **Job Description** This BAE Systems program supports our federal customer who plays a key role in providing direct cybersecurity engineering support. This program ... and capability gaps and reduce cybersecurity risk of our customer networks. Searching for a big picture thinker to... networks. Searching for a big picture thinker to lead an architecture team working digital transformation in a… more
- ManTech (Mclean, VA)
- **ManTech** is seeking a motivated, career and customer -oriented **Location Support Center (LSC) Lead ** to lead a team of IT support professionals ... LSC Lead , you will be a working lead supporting the customer as an Enterprise...ensuring timely resolution of problems. Requires expanded knowledge and experience in own area; incumbents are still acquiring higher-level… more